Aegis Living Pleasant Hill

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  (name removed) & (name removed) were very resourceful and helpful. Very friendly. The place itself is very open and bright! VERY Welcoming!!

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  Debbie D. · Visitor

  Aug 26, 2026

• Google5/5

  Aegis Pleasant Hill has a caring and competent staff and lovely facilities. When we come visit we feel welcomed!

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  Jul 29, 2026

• Google5/5

  Our father lived at Aegis for five months, and we couldn't have asked for a better place for him to call home. From the moment he arrived, we knew he was in caring, capable hands. The staff treated him with genuine kindness, compassion, and respect, and over time they truly became like family to us. The community was always clean, welcoming, and full of warmth. The caregivers and staff were consistently attentive, responsive, and always willing to help whenever we had a question or needed anything. It was clear that they genuinely cared not only about our father, but about every resident in the community. One of the things we appreciated most was the positive atmosphere. The residents were encouraged to participate in a variety of activities, and it was wonderful to see so many smiling faces and meaningful interactions throughout the community. Most importantly, Aegis gave our family something that is truly priceless—peace of mind. We never worried about our dad because we knew he was safe, well cared for, and surrounded by people who truly cared about his happiness and well-being. We will always be grateful to the entire Aegis team for the love, dignity, and exceptional care they gave him.

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  Jul 21, 2026

• Google5/5

  My family was so happy to have Aegis as a place for Mom to land after a serious medical event. The place is beautiful, clean, no complaints on their license, and the staff is great. Thank you especially to Megan for being so responsive through all my obsessive questions!

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  Jul 20, 2026

• A Place for Mom2/5

  Needs improvement

  Memory side the residents are not allowed on the patio very often. The billing makes no sense I was always getting different amounts on my statements, med techs are not experienced, except for some who are excellent. Tables are not even on the floor, placemats are thread baron, not enough utensils or plates and bowls. Memory side is like a forgotten child. A lot of staff don't speak English very well so you can't understand them. Don't get me wrong they have some staff very competent and compassionate. I do not recommend this facility.

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  Family member

  Apr 25, 2025

  Verified
• A Place for Mom3/5

  Aegis of Pleasant Hill

  not a good fit for my dad, the place was problematic from my dad, but is may be a good fit for other people. I would say beautiful court yard for sitting or walking around in. Staff made a good effort to integrate my dad into the community, but it was too regimented for him given his state of dementia. He ended up being more confused and having altercations with a couple of the caregivers. He is doing much better now in a board and care home.

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  Family member

  Apr 4, 2025

  Verified
• A Place for Mom5/5

  Warm, joyful environment

  The experience of touring facilities to find a fit for your loved ones can be a very overwhelming. My husband and I via Oates 8 different ones and then narrowed it down to 3. Aegis was one of our top ones and when we brought my mother in law she chose it as well. We all just felt it was very warm, not too large, food was good, outdoor space was nice, the apartment spaces were fine. And we all really liked the marketing director Diana. She was real, warm and joyful. My mother in law is happy and so are we with this big transition.

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  Lori B. · Family member

  Jan 10, 2025

• A Place for Mom5/5

  Aegis of Pleasant Hill review

  There is excellent care staff and nice activities, and it is clean and safe. The food needs improvement such as having more variety and fresh fruit available - just feels a bit like cafeteria food.

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  Family member

  Aug 28, 2024

  Verified
• A Place for Mom3/5

  Aegis

  The staff is all very nice but I found the pricing to be very vague. In the memory side I feel like they don’t have enough staff to toilet the residents and there is no bathroom that they can use outside of their rooms and all rooms are locked. They do engage with residents but not enough to toilet my husband on a daily schedule. My husband does not like to be lead around he needs a slow and steady and patience to get dressed and cleaned. Even if they had an extra pair of hands to just help with the ADL’s all day I would be happy. Like I said the staff is very nice and helpful.

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  Karen D. · Family member

  Jun 6, 2024

• A Place for Mom5/5

  Recommended

  It is a wonderful facility and they take care of residents like family... that kind of attention and attitude is priceless. Starting with the General Manager down to all of the caregivers, every one works hard to give some dignity to individuals who have lost their sense of dignity and self worth. I have been amazed to see how quickly they have learned to deal with my wife who is extremely combative. They are slowly earning her trust...which is saying a lot and I have noticed that they treat everyone with the respect and dignity that they deserve. While the quality of the food is important, what is more important is how hard they work to make sure that the residents get sufficient nourishment for their well being. They will literally chase people down the hall with plates of food to make sure that they get sufficient sustenance. I was skeptical in the beginning, but I have learned to trust their instincts on how to best manage individuals for positive outcomes.

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  Family member

  Feb 21, 2024

  Verified
• Google5/5

  As close to a family environment as an assisted living facility can get. I recommend Aegis for families looking for a loving, safe, caring, and clean home for their loved ones. They have worked with me through Mom's many life changes. It takes a village to care for our aging parents/ loved ones. I was blessed to find "this" village to assist with moms care.

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  Oct 21, 2023

• A Place for Mom4/5

  Review for Aegis of Pleasant Hill

  It's a nice community, and we picked it because of the availability and it was clean. I would recommend to others.

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  Family member

  Aug 29, 2023

  Verified
• CareScout5/5

  My family's experience with Aegis Living Pleasant Hill has been overwhelmingly positive. The facility is well-maintained and the staff make it a friendly, welcoming environment. My father has lived there for 2+ years and it seems he's enjoying the activities like courtyard golf and speed bingo. I highly recommend this facility for anyone looking for good assisted living.

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  Dec 6, 2022

• A Place for Mom5/5

  We had a great tour experience with Aegis of Pleasant Hill. The lady who showed us around was very nice and helpful. This facility was definitely our "runner up". They were one of the only ones in this area who would actually accept my loved one with the level of care that was needed. But unfortunately it was just way too expensive.

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  Visitor

  Oct 18, 2022

  Verified
• A Place for Mom5/5

  Aegis is a great place for mom

  I would highly recommend this community for your loved one. It is really well run and an excellent community. The staff are wonderful and my mom is happy here. All of the residents seem to be happy and well cared for, I would highly recommend. They have activities like musical entertainment three times a week and my loved one really likes this. They also have movies daily in the theater and every day has a theme, and the community is always decorated for whatever holiday is coming up. They also have bingo, painting crafts, outings and more for the residents to stay busy and active in the community.

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  Family member

  May 2, 2022

  Verified
• A Place for Mom5/5

  I would recommend

  My loved one kept escaping so we had to hire someone to watch him to make sure that this did not keep happening. However, whenever we spoke with other communities we would have had to hire someone anyway. The whole experience was good my loved one was just not happy and we had to take him out. I think that this community helped my loved one calm down and it was overall good for him.

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  Family member

  Apr 21, 2022

  Verified
• A Place for Mom4/5

  I liked Aegis of Pleasant Hill a lot. The people there were super. We almost chose them. But they were so insistent that my family member didn't need any type of memory care, and we really felt she needed that extra help.

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  Visitor

  Mar 7, 2022

  Verified
• Google5/5

  Aegis has been a great place for my father for almost 4 years. With his dementia, it has allowed us to choose a single facility where he has been able to reside in assisted living, and if needed, transition to memory care. I can't say enough about the staff and the care that he receives.

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  Nov 16, 2021

• Google5/5

  My dad recently moved into the Aegis community in Pleasant Hill and our experience has been amazing. The facility is clean and organized with a super friendly staff and everyone there makes you feel special. Lee Kaufmann the GM has made us feel like family and his attention to detail is incredible. My dad enjoys the activities, dining, tenants and staff. It is a family run business and it shows via the culture they have created in this thriving community. I highly recommend this facility to anyone who is looking for a good assisted living for a loved one.

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  Feb 16, 2019

• Google5/5

  My mother-in-law has been staying here, and what a great place. The director is wonderful, as is the staff. And the place is just beautiful! Great rooms and gardens and facilities. Very pleased, and we feel good knowing she is safe and in such good hands. UPDATE: My mother-in-law as since passed, but I just wanted to update this to say what a great experience she had there, and how supportive the staff was not only of her, but of us. I can't recommend Aegis highly enough. Great facility, wonderful staff. We are forever grateful for the care and comfort the team provided her in her final days.

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  May 6, 2018