Belmont Village San Jose

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  Feels like family

  My mom has been at Belmont Village San Jose for a little over a year now. She's received excellent care and definitely has taken to the Circle of Friends memory care program they offer. She's made many friends- not only other residents but staff too! Staff knows everyone by name and show an ongoing genuine interest in each resident! As visiting family, we too feel like members of their family! It's just a very caring facility that has made my mom more excited for life despite having dementia issues. I highly recommend BV San Jose

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  Debbie M. · Family member

  Aug 5, 2026

  Verified
• Google5/5

  Belmont Village Review I am 91 years old and have been a resident of Belmont Village for the past four years. Throughout my life, I have remained active and have been fortunate to enjoy many fulfilling experiences. As I approached retirement, I often imagined what it would be like to live in a fine hotel, where comfort, excellent service, and peace of mind were part of everyday life. I have achieved that goal. Belmont Village is professionally managed by a creative, compassionate, and dedicated staff who consistently strive to provide exceptional care and service to every resident. Their professionalism and genuine concern for our well-being are evident every day. The community is ideally located directly across from the Winchester Mystery House and adjacent to Santana Row, one of the Bay Area’s premier shopping and dining destinations. Santana Row is beautifully maintained, secure, and offers an ever-changing variety of restaurants, shops, and community events that residents can easily enjoy. The dining experience at Belmont is another highlight. Chef-prepared meals are served three times each day by a courteous, well-trained staff in an attractive, spacious, and beautifully illuminated dining room. The quality of the food and the pleasant atmosphere make every meal enjoyable. Belmont Village offers a full continuum of care, including independent living, assisted living, skilled nursing support, and memory care. Fortunately, I remain in good overall health and am not experiencing any significant physical or cognitive limitations beyond what might reasonably be expected at my age. However, I recognize that health can change unexpectedly as we grow older. Knowing that additional care is readily available if and when I need it gives me tremendous peace of mind. After four years here, I truly believe I am in the right place at the right time. Belmont Village has given me not only a comfortable home, but also the confidence that my future needs will be met with dignity, compassion, and professionalism. I wholeheartedly recommend Belmont Village to anyone seeking an exceptional retirement community where quality of life, outstanding care, and personal respect are clearly top priorities.

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  Jun 29, 2026

• A Place for Mom3/5

  Room for improvement

  My father's has definitely had several issues since arriving at Belmont. I think the staff could use additional training in regard to communication. I feel like we were over sold a product that didn't deliver to the extend they claimed. There have been issues with his prescriptions and the services that we pay for to the extent that we discontinued paying the $[removed] additional monthly due to the issues we kept encountering. Very frustrating. A medical provider who doesn't seem to have the knowledge or experience we expected. And nursing staff who also are not as available as we were told they would be. That's the main reason we chose Belmont was the "24/7 medical care". Positive feedback: they have a good chef who cooks food that my dad says tastes really good.

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  Family member

  Jun 12, 2026

  Verified
• Google1/5

  Not recommended! My mother was there for over a year and needed total care. I lived far away and was unaware of most of it and I was not the one who made decisions for her or she would have been moved! You would think that one of the most expensive senior homes ever would take good care of their residents but no. They had multiple Covid outbreaks after it was largely contained in the outside world (2024). My mother was neglected, even while I was there, to the point where I had to go find someone to change her diaper. She had nail fungus that was not addressed. Two people called me (on the same day) to say that their Christmas cards were returned as not deliverable, months after Christmas, at a time when she really needed the support from loved ones! Not to mention this place cost us a fortune. On the plus side - she did say that she liked the food.

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  Jun 5, 2026

• CareScout5/5

  Belmont Village of San Jose is in a great location. Santana Row is (literally) next door. It's a short (a couple of blocks) walk to the Valley Fair mall. And the Winchester Mystery House is across the street. The food is really good, too. But that's not why I’m there. It’s the people. The “pals” go out of their way volunteering to help you do whatever you’re trying to do. They have a great nursing staff. The dining room staff too — very accommodating. I’ve only needed maintenance a couple of times, but each time they’ve jumped on the problem and fixed it on the first try. And last — but not least — management is very accessible. This wasn’t true at the last place I stayed, and it’s no small thing.

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  May 12, 2026

• Google5/5

  Moving a parent into assisted living or memory care is a terrifying decision, but Belmont Village San Jose has been life-changing. Our mom went from not participating in anything and unwilling to leave her room at a previous facility to thriving here. She now has genuine friends, enjoys the on-site salon, watches TV with others, and loves the scenic drives and outings to the Rose Garden. The transformation is thanks to the incredible staff. Shelia made the initial tour easy, and Allyson (Memory Program Director) and Gilda (Director of Resident Care Services) have been amazing since day one. There was even a new family orientation to help us get acquainted with people, services, and to ask questions. Allyson frequently texts us photos of our mom at activities, and the PAL caregivers always have a sweet story to share when I visit. It brings my brother and me such peace of mind knowing she is loved and well-cared for. BVSJ’s communication is excellent, and the family support groups with Tami Anastasia are a fantastic resource. Not all memory care is the same—BVSJ truly puts the "care" in what they do.

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  May 7, 2026

• Google5/5

  Belmont Village of San Jose is in a great location. Santana Row is (literally) next door. It's a a short (a couple of blocks) walk to the Valley Fair mall. And the Winchester Mystery House is across the street. The food is really good, too. But that's not why I’m there. It’s the people. The “pals” go out of their way volunteering to help you do whatever you’re trying to do. They have a great nursing staff. The dining room staff too — very accommodating. I’ve only needed maintenance a couple of times, but each time they’ve jumped on the problem and fixed it on the first try. And last — but not least — management is very accessible. This wasn’t true at the last place I stayed, and it’s no small thing.

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  Apr 9, 2026

• Google5/5

  My client was transfered to one of Belmont's memory care neighborhoods. The staff was understanding and very helpful during the transition. His care has been monitored, adapted, and perfected daily and the client is doing better than ever before. While I'm sorry to not be working with them any longer, I'm pleased to know they're in excellent hands at Belmont.

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  Apr 5, 2026

• Google5/5

  My husband was in memory care at Belmont San Jose to close to 2 years. The Belmont caregivers and management team became like family to us. I visited most every day. My initial positive impression of the Belmont approach was reinforced and deepened over time. The caregivers are well trained, caring, with high job satisfaction as many have been in their positions for many years. There is a robust enrichment program led by experienced leaders and the residents’ participation enables them to stay engaged as long as they are able. As my husband approached his final days the compassion for both of us was so evident When we held a celebration of life later so many attended, even coming in on a day off. There is camaraderie among the staff and management. The management team has won numerous prestigious awards for their excellence, and it shows up every day in how the residents are treated. Belmont supported me in my own journey, offering caregiver support group, family events, and celebrated special events with me, from my husbands birthday to my dogs birthday ! Belmont San Jose is a very special place and I will be forever grateful that I chose them.

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  Mar 13, 2026

• Google5/5

  My Mom has lived at Belmont Village for three years and the whole team have taken excellent care of her. When we moved Mom there she was fragile and our family was amazed how she improved so dramatically under their care. The Med Tech staff is very caring and always communicate with us about any concerns. I could relax knowing my Mom was in caring hands. Gilda Deocares the Director of Nursing is wonderful and It is reflected in her staff's knowledge and compassionate care. The Circle of Friends program sets Belmont Village apart from other facilities we looked at. The variety of activities and the social connections helped my Mom stay vital. There is never a lack of opportunity to participate in a variety of engaging activities. Allyson Fuji the director of memory care knows everyone"s name and always is keeping the programs engaging. The personal assistants are very caring and helped Mom on a daily basis. She was truly cared about and treated with warmth and dignity. It is a real community, lead by Rachel Brown,an amazing Director who is a caring soul and is always available to listen and address any concerns. We highly recommend Belmont Village San Jose , it has been a second home for our Mom.

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  Mar 11, 2026

• A Place for Mom5/5

  Belmont Village's Circle of Friends is a game changer

  I liked that it was a bit of a smaller environment. One of the most important services was their Circle of Friends program for those with dementia like my mother. It's made a world of difference in her decline- she has leveled off tremendously

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  Debbie M. · Family member

  Mar 5, 2026

  Verified
• A Place for Mom5/5

  Belmont Village is a wonderful community!

  7! They have been absolutely fantastic!! All of the staff goes above and beyond to help! Questions or requests are answered quickly and thoroughly! Very responsive group! [names removed] all work together for the best outcome for your parent! An awesome group of people!

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  Family member

  Jul 21, 2025

  Verified
• A Place for Mom5/5

  Mom is happy at Belmont

  A place for mom was very helpful for us looking for a place for my mom. We visited 5 places and queried a few more. We made a second visit to Belmont. it was by far the best place though very expensive. They have been very supportive and helpful. There have been a few glitches but I would give them a 5. My mother says it is a very nice place and she likes it there

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  Family member

  Jun 2, 2025

  Verified
• A Place for Mom5/5

  Awesome Staff

  The staff in general helpful and professional and kind. We chose Belmont over others places because the staff connected well with my brother and I immediately.

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  Family member

  Mar 28, 2025

  Verified
• A Place for Mom5/5

  It's clear the staff cares

  I'd love a weekly or bi-weekly update on my mother, but I would absolutely recommend the Belmont Village San Jose to other families based on the experience we have had.

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  Family member

  Mar 25, 2025

  Verified
• A Place for Mom5/5

  Review for Belmont Village San Jose

  Friendly, they ask if you need help with a smile and then try to resolve the concern. They know their clients by name and greet them with a caring demeanor.

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  Family member

  Mar 6, 2025

  Verified
• A Place for Mom5/5

  Belmont is a first class assisted living facility

  Belmont takes their reputation for providing top notch care for their residents seriously. They are concerned with, and do their best to treat the residents with kindness and caring service. They request feedback on everything from the food quality to how my mother is being listened to for special requests. They also provide services to accommodate everything needed. If I’m out of town they will take care of any emergency or need so I can relax and know that everything is under control.

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  Mike M. · Family member

  Nov 6, 2024

• A Place for Mom5/5

  Belmont Village San Jose review

  All fives, I'm very impressed with Belmont. Of course I should be at [fee removed] a month...The food is real good, and a couple of the "pals" are really nice to my mom. You know caring...Based on the experience we have had we would definitely recommend them to other families!

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  Family member

  Sep 26, 2024

  Verified
• A Place for Mom4/5

  Great Staff

  If you have a meal in the room, even if it's a peanut butter and jelly, they charge for it. He had diabetes, but no diabetes meal was given. Gave him orange juice every day. Overall, it was very expensive if you have no long term insurance. The staff was very nice!

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  Family member

  Sep 20, 2024

  Verified
• A Place for Mom5/5

  Active stimulating activities for residents

  Staff is generally friendly to visitors unlike previous facility. Relatives who have visited my dad have made numerous comments to that affect. Facility have live activity leaders in memory care to personally engage residents throughout a good portion of the day. Previous facility that charged quit a bit more just turned on the tv or YouTube. They also on occasion take residents out for a drive in their bus to give them a change of scenery. More activities in general are used to engage residents

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  Steven H. · Family member

  Jun 21, 2024

  Verified