Carefield Pleasanton

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  Review for Carefield Pleasanton Memory Care

  The staff was very attentive and willing to tailor what they offered to our needs. The room and facility were clean. We didn't have any experience with the food. When I watched staff members interact with (name removed), they were respectful and kind. Overall, it was an excellent experience.

  Read full review

  Family member

  Aug 25, 2026

  Verified
• A Place for Mom5/5

  Excellent Experience

  Every single staff member was super kind to the residents. They went out of their way to be helpful to us. Mom died just three days after we moved her in, but they were wonderful both on the move-in and the move out. We really couldn't have asked for more.

  Read full review

  Kim K. · Family member

  Mar 10, 2026

  Verified
• A Place for Mom4/5

  Our thoughts

  Food is prepared by a chef and it is good. Majority of the staff does not speak English as their first language. Nursing staff is good, they listen to the family but opt to use medication first, not always our first choice. They do communicate issues and successes and are always friendly. Room size is adequate because they prefer the patients to be in the community rooms not alone in their rooms. There are daily activities but the are.repeated very often but I guess that's ok because most of the patients have memory issues.

  Read full review

  Dianne M. · Family member

  Nov 6, 2025

  Verified
• A Place for Mom5/5

  I recently came for a tour and was very impressed. The community is clean with no unpleasant odors, and I appreciated the refreshments offered by (name removed) at the front desk. The staff and managers were visible, friendly, and welcoming. (name removed) gave me a tour and showed both private and shared room options. We’re leaning toward a private room but may consider a shared option depending on cost. It was great to see residents engaging in activities in the main common room and a separate space dedicated to arts and crafts. We returned for a lunch tour and were delighted by the meal options presented. The courtyard is spacious, and the staff continue to be very friendly and attentive. I highly recommend checking out this community!

  Read full review

  Visitor

  Nov 4, 2025

• A Place for Mom5/5

  Friendly and welcoming

  I have been coming to Carefield to perform for the residents for over 2 years and I must say, this community by far is one of the most friendliest and dedicated team I have ever met. I perform in over 15 communities and Carefield’s staff always make it a point to join the residents in singing and dancing, which makes my job easier. Their staff can dance! To all the caregivers and employees at Carefield, thank you for doing what you do!

  Read full review

  Oct 23, 2025

• A Place for Mom5/5

  I recently toured this community with my brother and am very impressed with how spacious and clean it is. I was greeted by a smiling staff and offered coffee and snacks while filling out a form. I then met with the Executive Director, who was very friendly and welcoming,. The staff were all very pleasant, and the room they showed me was a good size. Although I am not a fan of shared rooms with beds placed next to each other, she explained the benefits of having a roommate in a thoughtful way that gave me a new perspective. (name removed) is extremely knowledgeable and clearly well versed in memory care. She also introduced me to the Med aid, who mentioned he has been with the company for over 10 yrs. which says a lot about the quality of the team. The dining room was a bit warm and crowded during dinner, but the residents seemed to be enjoying themselves. My brother and I will be discussing the pricing further with our sister. I am very impressed and would recommend this community.

  Read full review

  Cynthia P. · Visitor

  Oct 12, 2025

• A Place for Mom5/5

  I recently visited Carefield unannounced, and I was very impressed! The front desk staff was welcoming and accommodating and assuring me that someone would be happy to show me around even without an appointment. While I waited, they provided a discovery form for me to fill out. Shortly after, the Executive Director came out with a warm smile, ready to answer my many questions and graciously took the time to give me a thorough tour. A few days later, my brother also stopped by unannounced, and he had the same wonderful experience with the Care Director followed by a call from the Sales Director. We are happy to say that we decided to move our father in and it’s truly the best decision we’ve made! The Executive Director called after two days that my father was living there, checked in with us if we have any questions after the move in and offered to reach out anytime if needed. Thank you to all the caring staff at Carefield for making us feel supported, and at home from the very start.

  Read full review

  Pat M. · Visitor

  Oct 5, 2025

• A Place for Mom5/5

  Friendly and attentive staff

  One of my best friends of 29 years moved into Carefield last year. At first, I was very worried for her, so I drove three hours every weekend to visit and make sure she was being well cared for. This became my routine. In the beginning, she was also worried and often thought about going back home. But we both knew that with her memory impairment and dementia diagnosis, living alone was not safe, and having 24/7 in-home care would be far more difficult and costly. Over time, she accepted her situation and placed her trust in the care staff and managers. Looking back now, I can truly say this was the best decision her nephew ever made. She is happier and more content than I’ve seen her in a long time. She loves the care staff and often shares how the management team is always available and attentive to her needs. The activities are a big plus too. The activity director always makes sure to remind her of upcoming events, which keeps her engaged and looking forward to each day.

  Read full review

  Terence T. · Family member

  Aug 17, 2025

• A Place for Mom5/5

  Great choice

  Great staff , good community, spacious rooms.

  Read full review

  Family member

  Jun 12, 2025

  Verified
• A Place for Mom4.5/5

  Review for Carefield Pleasanton Memory Care

  Would like to see more activities away from the care center. Pricing increases might become unmanageable in near future. The ratings for friendliness and quality of care are due to difficulties encountered at times with caregiver staff who seem to have language challenges. Difficulty understanding English?)

  Read full review

  Family member

  Apr 11, 2025

  Verified
• A Place for Mom4.5/5

  very friendly staff

  The staff and admin folks are all friendly and the chef makes a point of coming out and talking to visitors to make them feel welcome. The environment is pleasant and they seem to have activities every time I have visited.

  Read full review

  Family member

  Mar 26, 2025

  Verified
• A Place for Mom5/5

  Exceptional!!!

  Carefield Memory Care is a wonderful facility! The staff is amazing…everyone from the front desk greeting to the gentle care that the caregivers give to the residents. Before Carefield my Mom was at different place…I have to tell you there is no comparison. My Mom is now happy and well taken care of. I would recommend Carefield to any one that has a loved one. You will be able to sleep at night knowing they are in great loving hands.

  Read full review

  Robin S. · Family member

  Mar 20, 2025

• A Place for Mom5/5

  Highly recommend

  Highly recommend Carefield of Pleasanton. The staff and the food are outstanding and world class.

  Read full review

  Family member

  Feb 28, 2025

  Verified
• A Place for Mom5/5

  One of the Cleanest Communities

  This has been one of the cleanest communities I have seen and been to while visiting. The staff is extremely friendly, and truly care about the residents. I would highly recommend touring the beautiful community, as checking out there large and well maintained Courtyard- something you don’t see in senior communities often! Also the food is so yummy and seems really nutritious.

  Read full review

  Andrew S.

  Nov 14, 2024

• A Place for Mom4/5

  Nice facility dedicated to memory care

  The caregivers seem very sweet and caring. Room sizes are large with various spaces. They are nice, bright and clean.

  Read full review

  Family member

  Oct 31, 2024

  Verified
• A Place for Mom4/5

  Recommended

  The staff has been very kind, caring, and respectful to my dad and to my family visiting him, and to the other residents, consistently. They are very accommodating when we meet my cousins there, who bring my dad's 90 and 92-year-old sister and brother, and we bring snacks. They even provided lunch on occasion so we could eat with him if we call ahead a day or two prior. It's always clean, no smells, and well kept. From the front desk to the kitchen and the caregivers, communication has been excellent. I absolutely would recommend Carefield to anyone looking for a memory care home. I am very happy with the staff and the care my dad receives there. He even has a girlfriend and she calls him Lovey. The only reason I am not giving them a 5 is that I have a general rule to not choose the highest number on any survey because there's always a little room for improvement.

  Read full review

  Family member

  Jun 19, 2024

  Verified
• A Place for Mom5/5

  Excellent Team Creates a Special Place

  It was time to find a new place for mom after 4 years in another care facility. I selected Carefield Pleasanton after evaluating 8 communities, and am continually pleased with the entire team’s care, commitment, and dedication to creating a stimulating and dignified community. Not only are the Executive, Community Relations, and Business Office Directors professional, efficient, and creative, they are also refreshingly involved with the residents and families. The Lightfinder program & Director are excellent from first evaluation to daily assessment, care, and response. This, coupled with the Lifestyle Director’s activities creates a vibrant environment that is palpable. The commitment to quality is topped off with amazing fresh foods created by their talented Culinary Director and team. From the moment you are greeted in the spacious foyer and experience the engagement in the great rooms, open kitchen, and outdoor space, you can feel this team has created a special place.

  Read full review

  Chris L. · Family member

  Mar 5, 2024

• A Place for Mom5/5

  I highly recommend

  I am a very close friend of one of the residents at Carefield. I visit my friend at least every 2 weeks, or if time permits I try to come every week. The staff are very caring and genuine. They never fail to greet me and ask how I am. My friend’s dementia has progressed and it is something we cannot control. But the staff at Carefield makes it a point to have her engage in activities and making sure she ate. I would highly recommend this community for anyone looking for memory care.

  Read full review

  Pat J.

  Mar 2, 2024

• A Place for Mom5/5

  Right place for your beloved

  It was a great celebration day at Carefield Pleasanton memory care Chinese New Year luncheon. Front desk staff were super friendly and welcoming to everyone, lobby was so clean and smell so clean and fresh, I was so amazed by how staff were friendly and welcoming to all of us . Dining area was so nice and servers and care givers so caring for each resident. The foods was prepared by kitchen buffets style variety absolutely delicious and the interesting thing residents were able to pick whatever they wanted. Decorations included all the Chinese and dragon ?? flags and some of the symbols was so beautiful. It was a great experience also the chef invited us for Easter luncheon which is ver nice of him. I definitely recommend Carefield Pleasanton memory care for your beloved.

  Read full review

  Allen E.

  Feb 13, 2024

• A Place for Mom4/5

  Recommended

  My loved one is a resident at Carefield Pleasanton Memory Care. I would recommend this facility to others.

  Read full review

  Family member

  Jan 24, 2024

  Verified