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Key information
Chateau III is a 175-resident assisted living community in Pleasant Hill. It has been licensed since August 1997.
It also offers independent living and memory care. The nearest hospital, John Muir Medical Center - Walnut Creek Campus, which has an emergency room, is 2.2 miles away.
Inspectors have visited 6 times since November 2023, most recently on August 26, 2026. State licensing inspectors (CCLD) cited 1 citation in that time (1 Type B). Regulators looked into 2 complaints in that time (1 partially substantiated and 1 unsubstantiated).
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 175 beds
- State license
- CA 075600194 · Active
Pricing
- Assisted living / Studio: $4,795 per monthAssisted living
- Assisted living / One Bedroom: $5,595 per monthAssisted living
- Independent living / Studio: $4,795 per monthIndependent living
- Independent living / One Bedroom: $5,995 per monthIndependent living
- Memory care / Shared Bedroom: $7,995 per monthMemory care
Payment types accepted
Room type
- 1 Bedroom
- Studio
- One Bedroom$5,595–$5,995 per month
- Shared Bedroom$7,995 per month
- Studio$4,795 per month
Daily life
Details
Facilities
- Activity room
- Air Conditioned
- Arts and Crafts Center
- Arts room
- Barber /
salon - Beauty Salon
- Business room
- Cable TV
- Central Fireplace
- Choice menu
- Climate control
- Courtyard
- Covid policy
- Elevators
- Fitness room
- Furnished
- Game room
- Indoor Common Areas
- Kitchenette
- Library
- Movie room
- Outdoor Common Areas
- Outdoor common space
- Outside Patio
- Piano or Organ
- Private bathroom
- Raised Garden Beds
- Respite or Short Term Stays Offered
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- Licensed to serve elderly residents
- State-licensed residential care facility for the elderly (California CDSS)
Activities
- Activities Off-site
- Activities On-site
- Art Classes
- BBQs or Picnics
- Birthday Parties
- Brain fitness /
Dakim - Community-sponsored activities
- Continuing learning experience
- Day Trips and Outings
- Devotional Activities Offsite
- Educational Speakers /
Life Long Learning - Fitness programs
- Gardening Club
- Happy Hour
- Holiday Parties
- Live Dance or Theater Performances
- Live Musical Performances
- Movie nights
- Music program
- Outdoor programs
- Pet-focused Programs
- Planned activities
- Resident run activities
- Scheduled daily activities
- Stretching Classes
- Trivia Games
- Wii Bowling
- Yoga /
Chair Yoga
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Administer insulin injections
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beautician
- Bed-bound residents
- Cognitive learning center
- Concierge
- Coordination with health care providers
- Dementia /
memory care - Dementia waiver
- Diabetes care
- Diabetes management (glucose checks)
- Diabetic Care
- Family support services
- Hearing assistive devices
- Help arranging medical and dental appointments
- Hospice waiver
- Housekeeping
- Incontinence care
- Laundry Service /
Drycleaning - Medication management and reminders
- Mild cognitive impairment
- Move in coordination
- Non-ambulatory care
- Outside hospice allowed
- Parkinson's care
- Physical, occupational or speech therapy
- Special diets (diabetic, renal, pureed)
- Staffing & Ancillary Services
- Wheelchair accessible
- Wheelchair users accepted
Dining
- All day dining
- Allergy sensitive
- Anytime Dining
- Café/
bistro - Diabetes diet
- Gluten free
- Grill
- Guest Meals
- International cuisine
- Low /
No Sodium - Meals Provided
- No Sugar
- Private Dining Room
- Professional chef
- Restaurant style dining
- Room Service
- Three meals a day and snacks, including diets a physician prescribes
- Vegetarian
Safety and security
- Emergency alert system
Transportation
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation and parking
- Transportation at Cost
- Uncovered Parking
Policies
- Accepts private pay
- Cats Allowed
- Dogs Allowed
- Pet Care Available
- Pet-friendly
- Weight Limit (lbs)
Faith
- Faith Based
Languages spoken on site
- English
- Spanish
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.2/5
Reviews
- Google5/5
I can’t say enough about Lisa and the process we went through for my mom. She was caring and listened to our needs and she got my mom in a room and set up with what she needed fast. Everyone has been helpful and attentive to her needs. I am amazed at the facility, staff and overall level of care for my mom.
Read full reviewApr 24, 2026
- Google1/5
It's sad how expensive these places are. The services are not worth it.
Read full reviewMar 7, 2024
- Google5/5
Carlton PH is an absolute amazing place for your loved ones. I am extremely particular and detailed about these services. Lisa Spivey is the best-in-class. She listens and works closely with the clients to understand the family's needs. If you are looking for a place for a loved one I highly recommend you contact Lisa Spivey.
Read full reviewJul 8, 2023
- Google5/5
We have been extremely pleased by the fantstic care and attention my brother has received over the past several years. He has been always been greeted and treated with dignity and respect by every staff member. While Covid has impacted our ability to visit, we have consistently been kept in the know re his care and well-being. His needs have always been satisfied and the communications have been timely and very professional. We recommend the Carlton Senior Living excellent staff and facility without reservation. JGS
Read full reviewMay 8, 2023
- Google5/5
When we accepted that we needed help with mom we started visiting the Assisted Livings within a 30 mile radius. Some, we walked in then back out again; others, we took the tour. We asked our friends who have parents or spouses living in AL's, endless questions of their experiences and knowledge of the various places and perhaps most importantly-what they wished they had known. Using their expertise and our interviews and tours helped us make an educated decision. The Carlton Downtown Pleasant Hill came out on top in every category. Mom has lived at The Carlton Downtown for over a year and a half now, and our expectations have been met or exceeded. They helped us navigate the move in period; mom felt/feels comfortable in the many social activities and was/is welcomed in various social groups; she is happy with the taste and variety of meals; loves how 'her' dining and living rooms look and that everyone greets her by name and a smile. I have been in the hall about to enter her room and have overheard staff talking with or helping mom and ALWAYS have only heard respectful and friendly exchanges. I have heard and seen only respect and tenderness from all the staff to the residents; the housekeepers, dining and kitchen, activities, front desk, office, even the fix it folks:) My mother calls them Angels-I need to get them sunglasses 'cause their Halos are so bright! They have helped us navigate the continuing changes mom experiences keeping the best quality of life possible. I also appreciate the quick response when I email or call with a question. Perhaps the best thing about my mom moving into the Carlton Downtown is I now have time to be her daughter again.
Read full reviewFeb 27, 2023
- Google1/5
Perfect senior assisted living facade when they know your watching. They administer meds late or early depending on who's working.
Read full reviewFeb 18, 2022
- Google5/5
My sister in law has been there for more than a year, and I have been nothing but impressed with Carlton--from our intake, to the cleanliness and housekeeping, to the activities, the people at the front desk, and even the dining room ! I'm a nurse and pretty particular about these things, so I would highly recommend any family member of yours living there !
Read full reviewJan 27, 2019
- Google1/5
Hello, My name is D.Lawhon I am here right now and I have to say I am discussed in the way the staff handles and talks to the PEOPLE that live here. I witnessed a young lady sitting behind you front desk verbally abusing a tenant. This poor woman was standing with no clothes on from the waist down and that awful thing had the nerve to argue with me. WRONG THING TO DO. So I stopped and said to the young lady, I hope you dont speak to my mother that way and do you know what she did, She tried to justify her reasons but in my opinion there is no reason for this sort of behavior. So I said to her what you're doing is wrong and you have to hold your composure no matter how upset you get you must hold your composure at all times being that you are sitting behind that desk representing this company you must do this I do not recommend this place I've seen things that I am not happy with if I could move my mother tonight I would please fix this
Read full reviewJan 12, 2019
Location
175 Cleaveland Road, Pleasant Hill, CA 94523