Friends House

Reviews and listings

What families and listing sites say.

Reviews

• Caring.com5/5

  We visited Friends House. We liked it very much, but one of their major interests is being sure that people behave in a community atmosphere. The rooms are very small. My brother would need some more room to himself for his art, but it was a very nice atmosphere. I like that it was not a fancy place. It felt very homey. It didn't have chandeliers. It was very thoughtfully run. The people there were very thoughtful and kind, and they seemed to really be very dedicated to taking care of the people. He may soon need memory care, too, and they don't offer that there. It was very, very nice. They have a large library, but it's a small community. I think there weren't that many people there. They also have independent living. We didn't investigate that, but we heard from friends that that is a very nice independent living. There are separate small houses on the property. The staff was very good.

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  Visitor

  Apr 28, 2026

• Caring.com5/5

  My meeting and tour with Korina at Friends House was extremely informative and helpful, and I would highly recommend getting this in-person look. Korina is also very accessible for any follow-up questions you may have. An old co-worker of mine has already moved to Friends House, and is extremely happy living in the Friends House community.

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  Visitor

  Jan 25, 2024

• Caring.com5/5

  I recently toured Friends House. I like their proximity to walking paths, their shuttle service to medical appointments, airport, etc, their friendly staff and park-like setting. It is very comforting to me that their buy-in is pro-rated for a refund should I want or need to move within the first years, but it is particularly comforting that their policy for charging for assisted living costs is done in 15-minute increments rather than the more common 4-hour increments. I have no idea what services , nor when, nor how long I will need assistance, but I feel much relieved having paid their modest reservation fee.

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  Visitor

  Jan 13, 2024

• Caring.com1/5

  I gave Friends House a "fully refundable" $1000 deposit to be put on their waitlist. Two years later, I decided to move out-of-state to be near family, but Friends House kept my deposit. It was only after I filed a Better Business Bureau complaint against Friends House that they refunded my $1000. I would not recommend Covia who runs Friends House to anyone under any circumstance.

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  Retired P. · Visitor

  Aug 28, 2021

• Caring.com5/5

  Ten years ago my aging parents moved to an independent living cottage at Friends House. They made numerous friends and were readily welcomed into the community by caring staff as well as neighbors. The cottages are lovely, and the grounds are park-like with numerous trees and flowers. Each cottage has its own garden which residents can plant as they choose, including vegetables. As the years went by my father died and my Mom remained at Friends house, moving into a 1-bedroom apartment. A year ago she had to transition into skilled nursing there due to her health. I have visited on numerous occasions, always finding the staff to be loving, caring, and attentive. When Mom died last August my sister and I were able to be at her bedside. The staff cared for us as well as for Mom. I will be forever grateful for the love and kindness which was shared with us all. It meant the world to us. I can highly recommend Friends House because of our positive experience and knowing that Mom was lovingly cared for each day of her life.

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  Family member

  Oct 27, 2019

• Caring.com4/5

  The staff at Friends House was really helpful and nice. They have a garden. We got to see the apartments, and they were great and of a nice size. I didn’t like the dining room, though. The general atmosphere was good, and the people were friendly. It looked like they had fun things to do.

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  Visitor

  Aug 23, 2016

• Caring.com1/5

  Very poor facility. Generally unsafe. Administration unresponsive.

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  Advocating P.

  Dec 21, 2011

• Caring.com5/5

  This is a continuing care community started by the Quakers. I am familiar with the skilled nursing portion of it, and it is great. But I've heard Friends House is planning to close down the skilled nursing part at some point. It's located in central Santa Rosa, near shopping and markets. Many of the residents are politically and intellectually active and there are many organized activities. The skilled nursing part of the facility is kind of institutional looking, but they offer really good care. They have a great staff, wonderful medical care. Even though it's a bit institutional, it's nice, clean, well run. The food is good, and there's music, activities, and crafts to keep the patients engaged.

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  May 24, 2011