Ivy Park at Glen Cove

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom4/5

  It looked nice and peaceful, but also somewhat depressing seeing the elderly in the memory area. We all realize that the elderly with dementia almost always just get worse over time and eventually die, so I fully expected it to be a depressing thing to see those elderly folks. Still, many of them seemed to enjoy talking and playing games together. Everything all around seemed nice, clean, and orderly. A few occupants were sitting around the entrance way when we came in and they seemed to be enjoying themselves chatting. That was nice to see. They were close to an area where one could get coffee or snacks or watch TV at almost any time of day.

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  Visitor

  Sep 14, 2026

• Google5/5

  We moved our mother to Ivy Park assisted living over a year ago at our urging so she was a bit apprehensive. Once she moved in and was settled she enjoyed meeting the other residents and participating in the many activities. We have been very pleased with the administrative staff, med techs/care giver staff, servers, activities staff and hospitality. We knew we had made the right decision selecting Ivy Park as her home. As our mother’s dementia progressed, we have now transitioned her into the Ivy Park Memory Care unit. Ivy Park staff met with us and helped us navigate a care plan and we feel extremely confident with the care our mother is receiving. It isn’t easy watching our mother deteriorate right before our eyes, however, because of the staff and the one on one care our mother receives each day we know she is safe, cared for and happy. The meals and snacks are very nutritional and there is a variety of entrees to choose from. The residents’ days are filled with many activities that encourage participation so they aren’t just sitting alone in their rooms. We visit every day and have witnessed first hand the loving and positive energy staff provides. Always chatting with the residents, singing and dancing, sharing stories and exchanging hugs which thoroughly makes us happy to see. We truly didn’t know what to expect when we made the decision to move our mother from her home of 55 years and we couldn’t be more pleased with our experience at Ivy Park. We also appreciate that administrative staff is always available to meet whenever we have questions. Everyone is very responsive. They not only care for our mother but they also make sure our family is doing okay as well. We highly recommend Ivy Park to anyone looking to transition to a senior, assistant or memory care facility.

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  Aug 31, 2026

• Google5/5

  My mother in law has been here over a year. She was originally in independent living. We moved her there as she had friends that lived there and their families highly recommended it. They have a lot of great activities and outings on the bus. They take you to appointments if needed. We have eaten there with her and have gone to numerous events including Christmas, Thanksgiving and even a Luau. The food has been very good. We recently had to move her to memory care. They do a great job there as well. Lots of activity to keep them engaged and not just sitting in their rooms alone. All of the staff from the maintenance, Med Techs, Care givers, Admin and kitchen staff are very helpful, caring and attentive, not only to my mother in law but to us. They take the time to meet with us anytime we have questions or concerns and help us understand the changes going on with her. We highly recommended Ivy Park. We have shared our views with friends and family and some have already needed the same services and have moved their family member here as well.

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  Aug 31, 2026

• A Place for Mom4/5

  Very nice and clean building inside and outside, friendly staff. Great location. Great view while eating at the cafeteria area, Food was very good. You get a nice menu to select from.

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  Dan F. · Visitor

  Aug 3, 2026

• A Place for Mom5/5

  Highly recommend

  We're completely pleased with the facility.

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  Family member

  Jul 31, 2026

  Verified
• Google5/5

  My aunt moved into Ivy Park Senior Living about a year ago, and shortly after, the community went through an acquisition with a new company taking over management. Naturally, our family was a little concerned at first about what changes might come and how it would affect the residents. We’ve been pleasantly surprised by how positive the experience has been. The staff has continued to provide compassionate, attentive care, and my aunt feels genuinely comfortable and supported here. The food is consistently good, the community is clean and welcoming, and the beautiful water views make it an especially peaceful place to live. Most importantly, we’ve seen that the residents truly matter to the team. We’re grateful for the kindness, professionalism, and care they’ve shown throughout the transition and beyond. Highly recommend for families looking for a caring senior living community.

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  Jun 11, 2026

• Google5/5

  My family is beyond satisfied with the outstanding service, food and overall care my grandma received for the past few months. It was the best decision that our family made choosing Ivy Park at Glen Cove. We are beyond grateful for their care.

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  Jun 9, 2026

• Google5/5

  I came to visit this place and it is breathtaking. If you really want your family member to stay somewhere safe and beautiful this is the place. They have all the amenities you can think of and the staff are kind and friendly. You should really take a look in person because you'll fall in love with it once you see it. They also have live entertainment and the residents were having a great time.

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  Jun 7, 2026

• Google5/5

  I got a close family friend settled here a few months ago and she loves it. She was thrilled to find a place that would let her keep her small dog with her and when I am able to visit we walk together with him on the nearby trails. Her one bedroom apartment is the perfect size for the 2 of them and she really enjoys all the amenities and the community. There is a small salon and it’s fun to go with her and chat while she has her nails done.The location is also really convenient, with Costco and Safeway nearby for shopping. She’s been loving it here and the staff has been supportive, friendly and accommodating

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  Jun 7, 2026

• Google1/5

  My 91-year-old mother lived at Glen Cove for approximately 3 years before the facility became Ivy Park at Glen Cove. Under the previous ownership, our family was very happy with the care, staff and communication. Unfortunately, after the transition to Ivy Park, we experienced a significant decline in the quality of care and overall management, including escalating care charges. Many of the longtime caregivers and med techs who provided excellent care left the facility, and remaining staff appeared to be overworked and stretched too thin. I truly feel for many of the employees were kind and doing their best under difficult conditions. As my mother's needs increased, we no longer felt confident she was receiving the level of care she deserved, which ultimately forced us to move her out on short notice and place her in a board and care home. I also had concerns regarding communication and leadership. I requested escalation of my concerns to corporate and asked for follow-up regarding billing and refund considerations but never received confirmation that these concerns were addressed. When I found out who to escalate to, at corporate, and spoke to the Operations Manager, I never received a follow up response from him either. My mother a retired nurse practitioner who spent her entire life caring for others, including seniors. She retired at 80 years old. Watching her not receive the dignity and support she deserved during this stage of life was heartbreaking for our family. I would highly encourage families considering this facility to ask detailed questions about staffing levels, caregiver turnover fee structures, and how concerns are escalated to corporate management.

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  May 19, 2026

• A Place for Mom5/5

  There was a certain odor when we came in to the bldg. not sure if it is the carpet or the bldg does not have fresh air or is not well-ventilated.

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  Ed M. · Visitor

  Apr 28, 2026

• A Place for Mom1/5

  Run away

  Read the reviews—see yelp and google reviews they are red flags, not isolated complaints. I’m writing this in real time while actively trying to move my family member out and get as far away from this place as possible. The fish stinks from the head, and the problem here is clearly leadership. The Executive Director is rude, dismissive, and at times outright mean. Families are treated like inconveniences, not partners in care. My loved one is visibly more unhappy each time I visit. On a recent visit, I heard a resident crying for an extended period with no staff present. That alone tells you everything about oversight. I also ate there once—the food was watered down and barely edible. This place feels driven by money, not care. Staff seem unhappy, units are sitting empty, and residents are leaving. Do your homework—and look elsewhere.

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  Al M. · Family member

  Apr 2, 2026

• A Place for Mom2/5

  Don't judge this book by its cover :(

  Positives are that the common areas very clean, the staff are kind and the building and grounds are well maintained. Looks great from a distance. Negatives are it's badly understaffed, difficult to reach management. Very slow to respond if at all. Residents rooms are not secure and residents (my mom specifically) has had belongings go missing in the middle of the night! Also residents are allowed to isolate.

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  Family member

  Mar 23, 2026

  Verified
• Google1/5

  I’m so disappointed to have to write this review but hoping it helps others. We moved my parent into the lodge a few years ago and it was good, new and the staff were great. Unfortunately, things have gone down in terms of staff interactions, concern for residents, food quality and overall experience - since Ivy Park took over. Their staff are rude, don’t seem to have great consideration for residents and it seems to be all about money. It’s overpriced for what you get. Compared to other residential living places - they don’t have ample outdoor space for residents to use, and as a result it can feel prison-like for residents (as someone above mentioned). It does not make me feel good to say this but look elsewhere. And look at the reviews on Yelp! The ones here are clearly from people they’ve asked to respond. And also check with state licensing to see violations.

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  Feb 28, 2026

• A Place for Mom4/5

  I had been in the facility before and was pleased to see what the new ownership had planned for the facility. I am not ready to make a decision as to where I would like to move. However, Ivy Park is still on my list for consideration,

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  Karen C. · Visitor

  Feb 23, 2026

• A Place for Mom5/5

  Great staff

  I visited a friend here and felt reassured that my friend has been well taken care because of the interactions I had with the staff. They were friendly, energetic, and genuinely interested in knowing each person. My friend has been enjoying the activities and food that the facility has to offer. I recently also got to try some of their baked goods for their holiday sale and it was delicious and great knowing it’s going to a good cause. I’m looking forward to coming to more events for residents/family/friends.

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  Clare P. · Family member

  Nov 22, 2025

• A Place for Mom1/5

  Disappointed and heartbroken

  We removed my father after 3 weeks. It was not the right place for us. They were in the middle of ownership change so they were understaffed and my father was left in limbo. The facility lives more like an independent living vs assisted living with unsecure exit doors. In order to make it easier for them, they put him in memory care vs allowing him time to adjust. There was not a care plan in place until 3 days after he moved in. When we met to talk about our plan, they put him on the spot with an assessment and told us his Alzheimer's was severe vs the moderate we were told 2 weeks earlier.

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  Sarah T. · Family member

  Oct 15, 2025

  Verified
• A Place for Mom5/5

  A friendly and caring community

  For me I would give the Lodge a 5 on everything. However as to the value for the money. I may be bias as I'm grandfathered in at a lower rate from last year due to when we signed up. I know rates have changed so I can't speak to the new rates. Yes, we would recommend this community to other families based on the experience so far.

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  Family member

  Apr 30, 2025

  Verified
• A Place for Mom5/5

  Great place

  The staff was very welcoming when my aunt first moved in. When I am there to visit, they are very friendly and helpful if I need any assistance. My questions are answered and most importantly, my aunt seems very happy. I was told my aunt enjoys all the daily activities scheduled.

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  Family member

  Apr 12, 2025

• A Place for Mom4/5

  Review for The Lodge at Glen Cove

  Well kept facility, friendly and caring staff. Frequent turnovers of some admin, finance/billing system is antiquated. Residents are safe and well cared for. Food is less than desirable.

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  Family member

  Apr 8, 2025

  Verified