Ivy Park at Hayward

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  A Four Seasons hotel for seniors

  I recently visited a dear friend who moved here last May. She invited me to a Hawaiian-themed party organized by the company. I was truly touched by the warm atmosphere they’ve created for assisted living and memory care residents. The food was delicious, the lively music uplifting, and the dedicated programs director and staff went above and beyond to ensure everyone was enjoying their time. It felt almost like being in Hawaii itself. My friend kindly showed me around the beautiful gardens, the spacious theater which I loved, and the busy calendar of activities designed to keep residents engaged. I’m considering moving in soon to experience this caring community firsthand.

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  Dianne L. · Family member

  Sep 1, 2026

• A Place for Mom5/5

  Highly recommend

  Very nice place. Has been good for me because of the community effects. I need people around. Apartment is just the right size for the basics and getting around with walker and wheelchair.

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  Resident

  Aug 21, 2026

  Verified
• A Place for Mom3/5

  Disappointed

  I was working with one person when they had to go out of town. When they left, things fell through the cracks. I have not been able to move my person into the facility. Hence the 3 overall

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  Family member

  Aug 19, 2026

  Verified
• A Place for Mom4/5

  Our experience

  We like the facility itself, the food and their staff members. Based on the experience we have had, we would recommend Ivy Park at Hayward to other families.

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  Family member

  Jul 10, 2026

  Verified
• Google5/5

  Ivy Park Hayward is a lovely community with a beautiful, upscale atmosphere that feels welcoming and inviting from the moment you walk in. I've had the pleasure of participating in several events and I'm continually impressed by the warmth, professionalism, and genuine care of the staff, particularly KayDee, Henryetta, & Jessa/Jessica/Janina. It's evident that the team strives to create engaging, meaningful experiences that help residents feel connected, valued, and joyful. Thank you, Ivy Park Hayward, for all you do to support seniors and their families. It has been a pleasure partnering with your team, and I highly recommend Ivy Park to anyone looking for a caring, vibrant senior living community.

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  Jun 30, 2026

• Google5/5

  First, we should start at the top. Joseph Villanueva is the Executive Director. He has only been here for a short time and already has made some great changes in security. He is a great addition to our house. He actually cares about the residents that live here. He is the difference we want to see. Second, is the Concierge team at the front desk. There are many helpful people to give directions and assistance. They are always very friendly and always with a smile. Third, is the Maintenance Director Tim, he keeps all things running and helps with tenant's maintenance needs. There is Ricky a new person to the director team. An excellent choice, people minded, intelligent, as always helpful. Kaydee is special, she never stops running. Great activities, talented and she is always scheduling new special events.

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  Jun 22, 2026

• A Place for Mom3/5

  Good program director, thin amenities otherwise.

  The choosing process was a "hard" sell, according to mom. I'm glad she decided to move. The intake and orientation process was almost non existent for independent living. The food is largely wheat based, and the menu is limited. The employees are friendly on the surface, but generally unavailable for help. They turn off the heat in the common areas around 7 pm, so mom doesn't want to stay down there and watch movies, which she would enjoy. It is hard to find parking to visit unless you want to call in to the front desk to park under ground, then call again to get into the elevator each time. They close down dinner often before posted times. There are really no library or magazines or newspapers to read. The books available seem more staged (for show) than a service for residents. The programs director, (name removed) is outstanding and much loved by all. The programs seem aimed at shut in folks in assisted living though. The apartment is a nice size, including an extra closet bar that is double stacked in the bedroom. The place is clean and passes the "smell" test. I've seen much worse, but mom is not very happy with her experience.

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  Family member

  May 1, 2026

  Verified
• A Place for Mom5/5

  Thourough tour and welcoming feeling. There was ample time for questions. Appreciated the cookies and the brochure information.

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  Mary H. · Visitor

  Apr 22, 2026

• Google5/5

  I’ve had the pleasure of attending several events at Ivy Park at Hayward, and each experience has been exceptional. From the thoughtfully curated food selections to the enjoyable live music, every detail reflects a high standard of quality and care. What truly stands out is the warm and welcoming atmosphere created by the entire team. The staff are consistently friendly and attentive, and the Marketing Director, Henryetta Beshears in particular has been wonderful about staying in touch and keeping me informed about upcoming events. I genuinely appreciate the relationships being built here, and I always feel welcomed when I visit. This community exemplifies luxury living, and I would confidently recommend it to any of my clients seeking a high-quality environment with excellent service and engagement.

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  Apr 17, 2026

• Google4/5

  I’m very happy being here At Ivy Park at Hayward. They have a lot of activities to keep me busy for example, the exercise classes help me get healthier and stronger the art activities, which includes painting and pottery. I always enjoy arts and crafts. I enjoy the games that they have like bingo Mahjong blackjack before I was too busy working and taking care of my husband who is on under hospice but now I have time to do things to enjoy myself. I enjoyed the workshops that they have some times in seeing movies on a huge screen being around people makes me feel happier because I don’t like to be alone after my husband passed away and my son, too only seven months apart I find the food has improved a lot and plus the service too. They’re trying very hard to please us and I need to say that I’m very happy with the bus rides to my doctor appointments in Oakland. I have to have injections every six weeks and the bus driver is extremely careful to make sure I’m safe.

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  Apr 16, 2026

• Google5/5

  My wife and I have lived at Ivy Part at Hayward for about two and a half years now after selling our house. My wife is experiencing dementia so this was a smart move to get her assistance. We live together in a nice apartment and are afforded excellent care given by the friendly staff. We enjoy the many activities Ivy affords as well as the tasty meal selections in the dining room. Our apartment is kept clean and our clothes and sheets are washed weekly. We feel as if we are taking a cruise. I can’t say enough about the wonderful staff here. Moving to Ivy Park has been one of the best decisions we have ever made.

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  Mar 10, 2026

• Google5/5

  Ivy Park at Hayward is the place to be if you want very good care. I have lived here for 3 1/2 years after living at another Senior Living location nearby. There is no comparison. Clearly the first class care, the responsive staff and the experienced management have made my life much happier. My apartment is comfortable and cleaned weekly. If you like fun activities there is lots of variety. Yeh, its institutional food, but by-and large with Cyrus as our chef its pretty good. Check it out. I am glad I did.

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  Mar 3, 2026

• A Place for Mom4/5

  Elavator gets busy during peak times of the day. Rooms are clean and well designed. Hand held shower could be closer to the bench for easiler and safer access.

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  Robert T. · Visitor

  Feb 26, 2026

• Caring.com5/5

  I lived Ivy Park for one year and I am very impressed with the staff. The kindness and attentiveness they show each and every resident is amazing. I have recently been in a wheelchair and have needed assisted living.

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  Resident

  Feb 21, 2026

• A Place for Mom4/5

  Review

  Very simple and solid management. Food was good . Great activities. Management was consistent and caring. Wish they had not passed management onto (name removed)

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  Family member

  Feb 18, 2026

  Verified
• Google5/5

  Ivy Park in Hayward is truly a wonderful place to have your parent or loved one live. Without hesitation, Ivy Park Hayward is one of the best senior residential communities I have seen in the Bay Area. They offer everything needed to make senior living complete, comfortable, and fulfilling. What makes it even more special is that residents do not have to leave the building to enjoy life—everything they could desire is thoughtfully provided within the four walls of the community, which is truly a blessing. The building itself is warm, beautiful, and full of life. The dining hall is exceptional, with talented chefs who prepare delicious meals that my mother (and residents) genuinely enjoy. There is a lovely recreation area and an inviting outdoor patio that is perfect for cookouts, gatherings, or simply sitting back, relaxing, and soaking in the daily sunshine. Residents can enjoy a pool table and gaming tables for friendly competition, a grand piano that fills the space with beautiful music, and ongoing mixers and festive parties that bring everyone together in joy and fellowship. Ivy Park Hayward also offers wonderful amenities that allow residents to live as independently and richly as possible—just as if they were living on their own, without the burden of traveling far. There is a barbershop, a quiet and well-stocked library, a computer room, an art room for creativity, an exercise room to support wellness, and a comfortable theater room for movies and entertainment. Every detail is designed to enhance daily life, connection, and happiness. I must give special recognition to Henryetta, the Marketing Director of Ivy Park Hayward, who has truly been a blessing to our family. From the very beginning, she welcomed my mother into the community with such warmth, compassion, patience, and professionalism. Her kindness and genuine care made all the difference during such an important transition. Because of Henryetta’s guidance and support, my mother is genuinely happy, content, and feels completely at home. She loves the staff and deeply appreciates everyone who assists her with her activities of daily living. It is such a comfort and blessing to know my mother is living in a beautiful, well-run community that offers everything she needs. Ivy Park Hayward provides not only a lovely environment, but also true peace of mind for our family. Everyone—from administration to the team members who keep the building clean and welcoming—is extremely helpful, professional, and kind. The concierge staff at the front desk are always warm, attentive, and willing to do whatever they can to ensure everything runs smoothly. With a heart full of gratitude and love, I thank Henryetta and the entire Ivy Park Hayward team. Knowing that my mother is safe, supported, cared for, and truly happy means more to me than words can express. Ivy Park Hayward is not just a place to live—it is a community filled with compassion, dignity, and love. Thank you, Henryetta, and thank you to everyone at Ivy Park Hayward Senior Living for all that you do. With sincere appreciation and love, Linda Marsh 🧡

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  Jan 27, 2026

• Google5/5

  I brought my mother and aunt for a celebration at Ivy Park. Our experience was pleasant and enjoyable. The building is beautiful, warm and welcoming. While we were making our way to our seats in the dining room, it was nice to see residents enjoying an activity near the fire place. The meal was delicious and the wait staff were attentive and polite. My aunt will be needing care in the future and was so impressed that she asked if she could have a tour. Great community!

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  Dec 19, 2025

• Caring.com5/5

  Ivy Park at Hayward had a very attentive staff. I had a very nice visit. I got to meet the head of departments. Everybody was very informative and attentive. I looked at several apartments. I think there were three very distinctly different apartments as it relates to a studio, a one-bedroom, a two-bedroom living arrangement, and they were all in their own way very nice. They had many amenities. I thought their extracurricular activities that they had were incredibly amazing. They have bus trips, shopping, or even on-site organized gatherings for different occasions throughout the year. They were all very well-orchestrated and very nice. The staff who gave the tour was the senior director of new customer hosting, and she was incredible. She was great. I had a meal there. I met the chef, he was incredible, and his name was Sergio. His meals were top notch. It was incredibly beautiful. It was clean and it smelled clean. It was nicely decorated.

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  Visitor

  Dec 16, 2025

• A Place for Mom3/5

  Nice Place, Missing Good Management

  Positive include the facility and some very nice staff. Not positive is being understaffed in the dining and caregiver team. Clearly, management was new and making it up as they went, had very poor communication and follow through on some items. You never saw the supervisors and above managers or directors. Onboarding was non-existent and we only heard from the Exec Director when we gave notice.

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  Family member

  Nov 11, 2025

  Verified
• A Place for Mom4/5

  Review for Ivy Park at Hayward

  The staff is very friendly and caters to the needs of the residents. The place is very clean; they empty her trash twice a day. I wish they had water aerobics.

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  Cammie H. · Family member

  Oct 15, 2025

  Verified