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Key information
Merrill Gardens at Campbell is a 166-resident assisted living community in Campbell. It has been licensed since October 2017.
It also offers memory care. The nearest hospital, Santa Clara Valley Medical Center, which has an emergency room, is 2.3 miles away.
Inspectors have visited 8 times since November 2023, most recently on October 15, 2026. State licensing inspectors (CCLD) cited 4 citations in that time (4 Type A). Regulators looked into 2 complaints in that time (2 unsubstantiated).
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 166 beds
- State license
- CA 435202572 · Active
Pricing
- Memory Care - Studio: $8,600 per monthMemory care
Payment types accepted
Room type
- StudioMemory care$8,600 per month
Daily life
Details
Facilities
- Air Conditioned
- Arts and Crafts Center
- Beauty Salon
- Billiards Lounge
- Cable or Satellite TV
- Fitness Center
- Full kitchen
- Garden View
- Ground Floor Units
- Indoor Atrium
- Indoor Common Areas
- Kitchenette
- Library
- Main Street Shops
- Meeting Room
- Movie or Theater Room
- Outdoor Common Areas
- Outside Patio
- Piano or Organ
- TV Lounge
- Wheelchair Accessible Showers
- Wi-Fi/
high-speed internet - State-licensed residential care facility for the elderly (California CDSS)
Activities
- Activities Off-site
- Activities On-site
- Art Classes
- BBQs or Picnics
- Birthday Parties
- Book Club
- Bridge Club
- Catholic Services
- Day Trips and Outings
- Devotional Activities Offsite
- Educational Speakers /
Life Long Learning - Gardening Club
- Happy Hour
- Holiday Parties
- Live Dance or Theater Performances
- Live Musical Performances
- Live Well Programs
- Men's Club
- Planned activities
- Quilting or Sewing Club
- Reminiscence Programs
- Stretching Classes
- Tai Chi
- Trivia Games
- Walking Club
- Wine Tasting
- Yoga /
Chair Yoga
Services
- Bathing assistance
- Beautician
- Bed-bound residents
- Dementia /
memory care - Diabetes management (glucose checks)
- Diabetic Care
- Dressing assistance
- Grocery Shopping and Errands
- Help arranging medical and dental appointments
- High Acuity Care
- Housekeeping
- Incontinence care
- Laundry Service /
Drycleaning - Medication management and reminders
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Wandering /
elopement risk - Wheelchair users accepted
Dining
- Anytime Dining
- Café or Bistro
- Gluten-free
- Guest Meals
- Low /
No Sodium - Meals Provided
- Private Dining Room
- Professional Chef
- Pureed Meals
- Restaurant Style Dining
- Room Service
- Special Dining Programs
- Three meals a day and snacks, including diets a physician prescribes
- Vegetarian
Transportation
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
Policies
- Accepts private pay
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Languages spoken on site
- English
- Filipino
- Spanish
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 8/10
Reviews
Excellent Staff
I am writing this letter in reference to (name removed) and (name removed). The care and friendship I have endured with them through my time here at Merill Gardens has been exceptional. They are courteous, attend to my needs, very helpful and always there if I need them. They always have a smile on their face and are willing to help. If I have a concern, they will address it with me and make every attempt to solve it in a timely manner. I would also like to say that (name removed) has been very patient with me and very helpful. She is an outstanding person and I appreciate all her help as well. In closing I would like to add that the team (name removed) has put together is outstanding. They are well qualified, helpful and thankful for them and (name removed). I really appreciate each and every one of the Managers, Directors and staff.
Read full reviewWalter S. · Family member
Jun 14, 2026
Overall Recommend
I chalked it up to my naivety, but it's important for people to realize the costs continue to increase. I thought there might be some rent increases eventually, but many other costs continue to be added. In hindsight it makes sense, but it was never pointed out to me and it would have been nice to have more awareness.
Read full reviewKris C. · Family member
Oct 28, 2024
Verifieda nice community
When it comes to the activities - my understanding is that they do not have an activities director, and it shows. For over two months now. Based on the experience we have had so far, we would recommend this community to other families and we actual have a friend moving their loved one into Merrill Gardens
Read full reviewFamily member
Dec 20, 2023
VerifiedDisappointing Experience so far
Our biggest complaint is maintenance and response. When the electricity went out, mom called 3 times for someone to help her out of her electric recliner. Each time, they said that no one was available and they would call back. They never did. In a couple of hours the electricity came back on. Twice the fire alarm has gone off for a long time. No explanation and when mom asked she was told only, "get back in your room and close the door." Mom can't use her thermostat. It's old, small, faded, and almost unreadable, even by me. Even the staff say it is one of the old ones. We have asked for it to be replaced several times and no response. We thought that Merrill Gardens at Campbell would be a first rate facility, but so far it has been disappointing.
Read full reviewFamily member
Apr 26, 2023
VerifiedOur family had an in person tour and we thought the experience was great and the people we met with were super friendly.
Read full reviewVisitor
Jan 31, 2023
VerifiedOur family had an in person tour and the tour experience was just fine and it was certainly a top contender, but the community was just to far away and it was little bigger then what we were looking for.
Read full reviewVisitor
Sep 29, 2022
VerifiedI toured Merrill Gardens at Campbell. It was a nice place and they provided a great tour. It was close to home, so that appealed to me. There were a lot of things I liked about it. However, they had a long waiting list, and I'd have to pay [price removed] just to get on the waiting list. We chose another community because we needed a place for mom before they would've had an opening.
Read full reviewVisitor
Jun 21, 2022
VerifiedWorked for me
My overall experience with my loved one being here was a good one. I feel like my loved one got really good care. He was in the memory care unit and it was not the same socialization as everywhere else in the community but the people still looked pleasant and it seemed to be a nice atmosphere. It is a great place that I have recommended to a few people. This is a great value and a good location for the community to be with a lot of restaurants and more around for the residents to do.
Read full reviewAnn K. · Family member
Apr 4, 2022
VerifiedMemory Care is Substandard
This is not a good place for memory care. The staff is not equipped nor inclined to enrich the lives of residents. It works for those residents who are not able to participate. It doesn't really work for those residents who are mobile. The community is also not equipped to deal with negative behaviors associated with memory care.
Read full reviewFamily member
Feb 21, 2022
VerifiedA Place for Mom Helped Us In Finding Care
If you need memory care, the community is very nice for those residents. The community was able to provide residents vaccines. The staff has been very good at keeping us updated on any concerns or changes on my loved one. My loved one was recently moved out to the hospital and the community has been good at checking on my loved one.
Read full reviewFamily member
Jun 15, 2021
VerifiedI had a wonderful experience at this community with my tour for my loved one. The staff where on time to our appointment and made sure to accommodate our needs as best as possible. The property was very well maintained with lots of great amenities available to the residents. It was a little too big of a facility for my mothers liking.
Read full reviewVisitor
May 26, 2017
Verified- A Place for Mom3.5/5
They were a good community and in the mater of trying to fit into what was being offered and finding a good fit for brother was a new experience to me. On the tour they were pretty much professional and friendly. I went through the whole community. It was helpful to have a list of communities to visit from A Place For Mom. This was not the right fit.
Read full reviewVisitor
Apr 7, 2017
Verified On my tour, I was concerned about the lack of care if my mom got worse and needed rehab or memory care, they are limited. Also for transportation to doctor appointments were minimal. I feel they did not have enough nurse hours there. They have valet parking, its good and bad, you have to wait. It was a gorgeous community from what I saw but when I was outside waiting for my car, one of the residents who was also waiting told me to be careful, the community is not all that it looks to be.
Read full reviewVisitor
Nov 18, 2016
VerifiedA truly beautiful and stylish community, with spacious apartments. We were very impressed by the washer/dryer in each apartment! The only drawback to us is that the lobby, social areas and dining room are so spacious, that it felt almost like being in a hotel. My mother wonders whether it would have the same close-knit feeling that she's noticed elsewhere. But a beautiful community!
Read full reviewVisitor
Oct 13, 2016
Mom Is Happy Here
My mother is doing very well at this community. She is very happy and has adjusted well to it. The community looks great, they keep everything nice and very clean. The staff has been very good to work with. They are very helpful and kind. There are many activities offered, she is trying a few. She likes the food, the meals are nice. They are caring for her well and I would recommend it.
Read full reviewFamily member
May 26, 2016
VerifiedWas not able to view any apartments. There is a wait list of over a year 4 stars from outside look and knowledge of Merrill Gardens
Read full reviewVisitor
Mar 28, 2016
Hotel atmosphere higher end look. Staff not overly welcoming or caring. Representative was very nice and accommodating to my needs. Responded very quickly to my e-mails.
Read full reviewVisitor
Mar 15, 2016
It's a very nice place, its beautiful.
It's very well kept. The staff is exceptionally friendly. It's a very nice place, its beautiful. The food has been very good. Everyone from the maintenance to the front desk have been very responsive. The activities help them really thrive. Sometimes trying to figure out the parking can be a little bit of challenge. I have even recommended a friend check this out for their parents.
Read full reviewFamily member
Feb 11, 2015
VerifiedMerrill Gardens Campbell would have been an ideal selection had there been a private room available. The facility, gardens and services were all new, clean and friendly.
Read full reviewVisitor
Dec 30, 2014
- A Place for Mom4.5/5
Nice place!
Overall we've been very pleased with the service at Merrill Gardens. It's a nice looking, clean community, and the staff have all been very kind and caring. They provide excellent care, and have a good variety of activities for the residents.
Read full reviewFamily member
Jul 15, 2014
Verified
Location
2115 S Winchester Blvd, Campbell, CA 95008