Mills Estate Villa

Reviews and listings

What families and listing sites say.

Reviews

• Caring.com5/5

  My mother has resided at Mills Estate Villa for several years. The facility is very well maintained. The Care Providers are excellent, extremely friendly and attend to my mother's needs. The individuals at Mills interact well with the doctors and they keep family members informed of any health issues. The meals are fine and social programs are provided for the residents. If a relative is in need of assisted living I would highly recommend Mills Estate Villa.

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  Family member

  Oct 30, 2024

• Caring.com5/5

  The rooms are spacious and well lit, when visiting my mother I always felt comfortable. The staff was always responsive when I asked for something and treated all visitors appropriately. The activities director is fantastic, she would always encourage all the residents to participate and have fun. The residents love music, Bingo and the religious events. Holiday dinners and festivities were a lot of fun.

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  Family member

  Mar 29, 2023

• Caring.com5/5

  My mom resided at Mills Estate Villa from April of 2021 until she passed in October of 2022. There are not enough accolades to describe the amazing care my mom received at this facility. Each staff member is the personification of an angel. From our first encounter with Ami, we knew this was the right place for our mom. From Ami to Ida and Anne, as well as Yole, Regina, and Ferna (just to name a few), we could not have been more sure of the amazing care our mom received. As mom’s dementia progressed, she became more irritable with all (family and caregivers). At times, the caregivers were able to reason with mom in ways we could not. We visited my mom several times a week and were greeted and provided updates on my mom each time. When it came time for mom to be placed on hospice care, Mills worked seamlessly with the hospice provider. There is not enough space for me to describe how much we adore this facility. The folks not only cared for our mom, but also took great care of all members of our family. It is an honor to write this review.

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  Noreen H. · Family member

  Mar 28, 2023

• Caring.com5/5

  The staff at Mills Estate Villa were wonderful. They were attentive and caring and treated my father like family. They were very accommodating to the family's needs and made a point to get to know each of us. Our requests were attended to and there was good communication between Mills, our father's doctor, and the hospice team. We were very grateful for their kindness and caring toward Dad. They often went above and beyond to try to make him happy and as comfortable as possible. Two of them even attended his memorial service. We truly felt like family.

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  Family member

  Jan 19, 2022

• Caring.com5/5

  This is a thank you letter I wrote to the staff at Mills Estate Villa: June 18, 2021 Dear Staff of Mills Estate Villa, I am writing you this letter of appreciation for the skillful, caring, and consistent care you gave to my mother for almost 4 years. Living so far away in Montana, knowing that you were there keeping a watchful on my mother made my concerns for her well-being non-existent. From the kitchen help, to the caregivers, to reception, to administration, there was never a problem, whenever I called with a care or concern. The staff was most responsive and never made me feel like my calls were a bother. This was particularly the case during the last 5 weeks of my mother’s life, when she was not longer able to answer the phone. I would ask Ida, one of the Shift Supervisors (Yolanda, Ann, and Verna), or the Administrator, Delia to tell my mother that I had called and to “Tell her I love her.” As busy as I know these people were, it never seemed that they were too busy to help me keep in touch with my mom. A special thank you to Armando and other caregivers who gave such exemplary and respectful care to my mom. She could be challenging and never forgot that she had been the Director of Surgery at Stanford University Medical Center. I loved how Armando called her “Mama”. God bless all of you and the work you do which is God’s work. Milla Koger PS: If you are considering an Assisted Living Facility for yourself or a loved one, I wouldn't hesitate about making your decision for Mills Estate Villa.

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  Milla K. · Family member

  Jun 27, 2021

• Caring.com5/5

  My mom originally became a resident of Mills Estate Villa for short term respite care following an accident. She truly enjoyed the other residents, staff, entertainment, morning exercise and the ability to have her hair done weekly. After time spent at Mills Estate Villa she decide to make it her permanent residence She enjoy being a part of their community. The staff was very easy to communicate with and always accessible in regards to my moms needs.

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  Loriann E. · Family member

  Mar 14, 2021

• Caring.com5/5

  I first found out about Mills Estate and Burlingame Villas years ago when I wrote an article for a newspaper I used to work at. When my mother needed care, I have placed her in Mills Estate Villa for long-term stays and also for short-term respites over the years. The care is excellent and the staff are friendly. My mom loves the food, and especially the musical entertainers.

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  Woody M. · Family member

  Dec 13, 2019

• A Place for Mom5/5

  An excellent place for long or short-term stays.

  I first found out about Mills Estate and Burlingame Villas years ago when I wrote an article for a newspaper I used to work at. When my mother needed care, I have placed her in Mills Estate Villa for long-term stays and also for short-term respites over the years. The care is excellent and the staff are friendly. My mom loves the food, and especially the musical entertainers.

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  Woody M. · Family member

  Dec 13, 2019

• A Place for Mom5/5

  Our Mother was there just over a year and we cannot express enough our gratitude for the care the team provided her. The TEAM; [names removed] are outstanding. They go beyond with the personal interaction, and mindful activities to make sure she stayed engaged. On behalf of the (name removed) Family we thank you and would recommend MILLS ESTATE VILLA to any family looking for the type of care one should expect and count on. Thank you for being there for our mom...

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  Richard A. · Visitor

  Nov 23, 2019

• Caring.com5/5

  Very good service, extremely clean and organized, making doctor appointments, coordinates transportation with aids, assisting excellent, always keeping family informed.

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  Debrah V. · Family member

  Dec 15, 2016

• Caring.com5/5

  Mills Estate Villa is where my mom lives. They provided food, entertainment, and activities -- all of the things that my family and myself liked better than in other places. Everything -- the food, the caring of the people, how they treat them -- was satisfactory. So far, I haven't found anything for them to improve on because I like everything about it.

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  Visitor

  Oct 20, 2016

• A Place for Mom3/5

  quaint. respite care has to have tv installed, although they do have wi-fi.

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  Visitor

  Oct 27, 2015

• Caring.com4/5

  We were very happy with Mills Estate Villa. It worked out okay with my father although he wasn't there very long because he passed away. His room was fine. They had activities. I know they had some singers came in and they had different shows. They were attentive to him. However, sometimes when he pressed the button, it seemed like it took a while for them to come to his room to check on him.

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  Family member

  Sep 23, 2014

• A Place for Mom4.5/5

  A FANTASTIC PLACE FOR RESPITE CARE

  My mother-in-law is afflicted with early dementia and our search for respite care was a new experience and at times frustrating, A Place for Mom first directed us to Burlingame Villa. During the vetting process, we learned many things along the way from Michelle Jangar, Administrator at BV. She gave us great advice in making sure that we had proper physician and medical certifications and authorizations in order to get admitted to any facility. However, due to unavailability at BV, she kindly referred us to Mills Estate Villa where we were introduced Delia Montano. Delia, as soon as we arrived, was most accommodating in welcoming us and by immediately giving us a tour of her facility. The attention she gave my mother-in-law was done in a way where she made her feel relaxed and at home. That was the key factor in our decision to choose MEV. I considered and shopped other facilities which were good but I have to say that, for me, MEV is second to none. My mom-in-law stayed at MEV for 14 days and on the day my wife and I picked her up, she sounded and appeared to have had a great time at her "vacation" getaway. She mentioned that the meals were good and plentiful and that the caregivers were helpful and kind. She developed an affinity to a few of the other residents and was saddened to have to leave their company. Delia, thank you for your hospitality and to MEV's wonderful staffers for a job well done!

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  Family member

  Jul 12, 2014

  Verified
• A Place for Mom3/5

  Staff toured me through this organized intimate facility. Friendly staff. Bathrooms were separated from some rooms. Rates were on high side but was very negotiable. Majority of tenants were women.

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  Visitor

  Dec 24, 2012

  Verified
• Caring.com4/5

  My great Grandmother stayed in the Mills Estate Villa throughout her elder years until she passed away at the age of 92. She was overall happy with the living conditions with Mills Estate, The food was prepared fresh daily on par with local restaurants. Her room was spacious with 2 bedrooms and 1 bathroom and a spacious view overlooking the central courtyard. The overall cleanliness of Mills was good, the staff cleaned my great grandmother's room daily. The staff was also polite and courteous and never once had any trouble with them. The only complaint I have with Mills Estate Villa was the color they chose to accent my great grandmother's room which was dark green.

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  Family member

  Jun 23, 2011