Muirwoods Memory Care

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom5/5

  Our tour was an excellent experience. We were warmly welcomed on arrival. An introduction to the facility and the tour was expertly conducted by (name removed). I was impressed with how friendly and professional the staff were, and how each took a moment to offer a smile and a warm greeting. The time with (name removed) was well-spent and very informative. The facility and grounds were pleasing and clean.

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  Chris R. · Visitor

  Oct 12, 2026

• A Place for Mom4/5

  Highly recommend

  Everything is great! I highly recommend MuirWoods for those looking for Memory Care.

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  Family member

  Sep 22, 2026

  Verified
• Google3/5

  There are 2 aspects of this facility, the care provided to the residents and the way the residents family is handled. As far as I can tell they do a very good job of providing compassionate and careful care for the residents. Dementia is a difficult condition to handle and the caregivers obviously know their business. The administrative, business and logistical aspects are a very different story. At one point they implemented a new laundry system which resulted in the immediate loss and mix up of every resident's clothing. When we moved my brother out nearly half of his clothes were missing and we had a number of items from other residents. They seem to have ongoing staff changes especially at the management level. The business and administrative director seem unwilling to return phone calls or emails and the front desk concierge appears to take detailed messages but they mostly never get delivered. Resident care is obviously paramount, but when the administrative issues manifest as missed communication and unanswered questions one has to wonder about how well the facility is actually being run.

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  Nov 8, 2025

• Google5/5

  We moved to MuirWoods memory care a little over 2 months ago. Like all places, there are challenges for memory care and often the emotional as well as physical hardship can make the confusion that accompanies memory loss and cognitive impairment so much harder. I am really pleased with all the staff I encounter. So much effort every day. As our family member's memory continues to weaken they are there to bolster. For privacy I wont list all the staff, but you know who you are and I will continue to thank you when we cross paths.

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  Oct 24, 2025

• Google5/5

  John is one of the caregivers in Muirwoods and he is excellent. You can really tell he cares for his residents and I would be at ease having my loved ones be cared by him. All the staff are friendly too and treat residents like theyre their loved ones.

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  Jul 30, 2025

• Google5/5

  Muir Woods Memory Care is such a special and unique community. An incredible option for families needing additional support with the many levels and layers of Dementia/Alzheimer's. With one of the most reputable sales directors in the county with years of experience, the team at Muir Woods is creative, compassionate and doesn't shy away from a challenge. With care, expertise and empathy, Muir Woods is a place I openly refer clients to when looking for appropriate memory care options in Sonoma County.

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  May 16, 2025

• Google5/5

  MuirWoods has been the perfect place for my mom. Not only is it convenient and centrally located. The care staff are lovely, they are happy and bring a lightness to what are sometimes very challenging situations. The care and attention they give to the residents is personal and very caring. The management team is also very engaging and always very helpful.

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  Nov 26, 2024

• Google5/5

  After agonizing over placing one of our parents in a facility that could support their worsening dementia, we chose MuirWoods as the best option for them to be cared for and to make new connections with other people their age. Everyone there has been fantastic, and were very flexible while we navigated the best timing for the move. We're especially grateful to Sean, Camille, Lupe, and the staff at reception for all their compassion and patience.

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  Nov 22, 2024

• A Place for Mom3/5

  Research to ensure the facility is a good fit for your family member

  I would tell others looking to make sure and speak to the current residents family members to get a full understanding of care and time provided to the residents before moving in. It all depends on the needs of the family member if this facility is a good fit.

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  Family member

  Aug 22, 2024

  Verified
• Google5/5

  Moving my father into Muir Woods Memory Care six months ago was absolutely the right decision. His condition reached a point at which he needed 24 hour supervision and the whole family struggled with how, when, and where to provide that. Given that he is very active and continuously walking, we chose MWMC primarily for the clever layout and accessibility of outdoor space. I have been very happy with the results. Every time I visit him he is in good spirits and appears content. He makes very good use of the walkable layout. The staff shows an obvious interest in him and his well being. It is difficult to see positive things in the face of this complicated condition, but I feel very good about the move to Muir Woods Memory Care.

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  Aug 19, 2024

• Google5/5

  From the moment we began our search for the perfect memory care facility for our loved one, MuirWoods Memory Care stood out not just for its beautiful and serene environment, but for the exceptional level of customer service and care they provide. Our family was guided through every step of the process with patience, understanding, and genuine kindness, making a challenging transition as smooth as possible. What truly sets MuirWoods apart is their commitment to the residents' well-being. The staff's dedication is evident in every interaction, from the caregivers to the administrative team. They treat every resident with the utmost respect, compassion, and dignity, ensuring not only their physical needs are met, but also enriching their lives with meaningful activities and interactions. Moreover, the recommendation from our family member's physician to consider MuirWoods Memory Care gave us great confidence in our decision. It was reassuring to know that healthcare professionals hold MuirWoods in high regard, further affirming its reputation for excellence in memory care. Our experience with MuirWoods Memory Care has been nothing short of exceptional. We are deeply grateful for the peace of mind that comes from knowing our loved one is in such capable and caring hands. We cannot recommend MuirWoods highly enough to other families seeking a supportive, compassionate, and high-quality care environment for their loved ones.

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  Mar 5, 2024

• A Place for Mom5/5

  Muirwoods Memory Care review

  A few more activities for men even as simple as Sports on TV with someone rooting on teams to make men feel somewhat involved. Chair exercises? A little more not necessarily one on one but individual involvement even if residents are somewhat non responsive. For the cost, there should be more one on one interactions

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  Family member

  Oct 5, 2023

  Verified
• A Place for Mom4/5

  Review for Muirwoods Memory Care

  It's built around a courtyard with large windows letting the light in. Residents are able to walk the full circle around the interior without getting lost. We picked this community, because it was 100% memory care. Also, the sales person, (name removed), was super nice and informative.

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  Family member

  Sep 25, 2023

  Verified
• A Place for Mom5/5

  Muirwoods is a breath of fresh air for my mom. She was at a different facility for over 2 years that was just k. Being at Muirwoods is like her coming home. The facility is well maintained and the staff are amazing/caring and happy.

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  Diann A. · Family member

  Sep 15, 2023

• A Place for Mom5/5

  Quality Care and Friendly Staff

  It can be challenging to find a good place where your parent or loved one who suffers from dementia should live, but when I found out that MuirWoods had an open room, I decided that this would be a safe and welcoming place for my mom. The staff has been very responsive and helpful, from the initial move-in period, to day-to-day interactions we've had during the course of mom's stay here. Her room is bright and cheery, and the facility is clean and well-kept. We've really liked stopping by during lunch, where they serve healthy and tasty meals. There is a big central courtyard where residents can walk around and get sun and fresh air. I feel like mom is finally having enough social interaction, and the staff even take residents on field trips! Everyone who has stopped in to visit my mom has felt it is a really nice facility, especially in comparison to other places they've seen before.

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  Suzanne A. · Family member

  Aug 17, 2023

• A Place for Mom5/5

  Best Memory Care in Sonoma County

  If you're looking for Memory Care for your loved one, please visit the Sales Director, she's very knowledgeable, compassionate, and a trusted resource during this important transition for your loved one and family. MuirWoods is a great setting for residents who need a secure home, while also offering their independence. They have a beautiful park like courtyard. They are all dedicate and focus 100% on memory care.

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  Professional

  Aug 14, 2023

• A Place for Mom5/5

  Best Place to Live

  MuirWoods Memory Care is the most family-oriented, warm, and friendly environment I have had the pleasure of being in contact with. The staff is so nice and always willing to help. They take great care of each resident respective to individual needs, they take the time to get to know each resident and that residents likes and dislikes. It feels like home when you walk into the building, from the warm greetings to the lovely refreshments, and everything in between.

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  Jennifer C. · Professional

  Aug 2, 2023

• A Place for Mom5/5

  A competent, clean and compassionate place

  My mother was a resident for nearly two years until she passed under hospice care at the facility. The staff was excellent in caring for my mother. They kept the facility clean and bright for the residents. I highly recommend this facility.

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  Walter N. · Family member

  Jul 31, 2023

• A Place for Mom4/5

  Staff is attentive. Impressive medical and receptionists. Very pleased with dining and hats off to the chef. Appreciate(name removed) and all she does to keep things active. Would like to see spiritual options and more exercising and walking.

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  Family member

  Jul 31, 2023

• A Place for Mom3/5

  Dining Room issue is deleterious to care services

  The main value is resident safety. The downside is where residents spend most of their day- time, hours ie: in the two dining rooms. Where the atmosphere should be calm and restful, the opposite is the case. The two rooms are like echo chambers where speech is amplified. Noise from chairs being dragged across the floor bounces off the walls. The service of an acoustic specialist is needed. Putting rubber or plastic caps on the ends of two chair legs might help. Until the disruptive noise level is corrected, or at least some improvement made, care for residents will not rise above average.

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  James K. · Family member

  Jul 28, 2023