Oakmont of Redwood City

Reviews and listings

What families and listing sites say.

Reviews

• A Place for Mom4/5

  We started with a referral for a Place for Mom. The locations were persistent and became somewhat pushy. My mother was hospitalized and had to go to rehab, it was rehab that did the research and found Oakmont in Redwood City had the only one room available in a dozen local residential facilities. We went to visit the facility before we agreed to the placement and the rehab location. Webster house rehab in Palo Alto made the placement as it was the closest to family members, so she moved there. Staff is great and attentive. She’s moved there with many pieces of her furniture. So far the facility is working out well. Very expensive at $[removed]k per month. She’s in memory care and has other challenges, but they’re working with us on those.

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  Jeff K. · Visitor

  Oct 27, 2026

  Verified
• A Place for Mom5/5

  Oakmont of Redwood City

  I'm inclined to rate all of them at level five but I realize that I am biased because I'm so relieved to have my husband (name removed) taken care of. Also, I have no basis for comparison, this being the only care facility I have experienced other than quick visits. I am extremely satisfied with Oakmont of Redwood City, in particular, the staff who directly care for my husband. I can't read the food. I haven't eaten it, but I've sat with (name removed) when he eats, and it looks good and he eats it. When you walk into the place, it feels good. I suppose it's expensive, but as far as I'm concerned, it's worth every penny.

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  Family member

  Sep 25, 2026

  Verified
• Google5/5

  My wife has dementia and has been in the memory care section of Oakmont for two years and two months. I visit her regularly.

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  Sep 23, 2026

• Google1/5

  My hope in writing this review is to prevent another family from having the experience ours has had with Oakmont. Before placing someone you love here, I strongly urge you to review the facility's public licensing and complaint records available through San Mateo Department of Social Services. Recent records include extremely serious allegations and/or substantiated findings involving resident safety and care, including sexual assault of a resident by a staff member, medication mismanagement, unsanitary and urine-soiled bedding, unmet incontinence needs, failure to respond to residents' calls for assistance, missed medications, and inappropriate photographs of vulnerable residents. Our own experience has been equally concerning. My father went to the emergency room twice within the first six weeks at Oakmont, and his longtime physician at Menlo Medical Clinic urged us to find another facility after experiencing difficulty reaching staff to discuss his care and medication management. We personally found my father dressed in dirty clothing, unshaven, and sleeping in urine-soiled sheets. All of this was communicated, in writing to Oakmont, but no action was taken to correct the issues we raised. We ultimately moved him and his new home has made us realize just how bad Oakmont was for his mental and physical well being. My mother remains on the assisted-living side, but we are now taking immediate steps to move her as well. She has missed meals, rarely bathes without intervention, and has declined significantly since moving there. I recognize that some of this may be the natural progression of aging and cognitive decline, but the utter lack of communication and consistency of care has left us deeply concerned. Moving an elderly parent is enormously disruptive, so this is not a decision we are making lightly. Please do your research and read the public regulatory records before choosing Oakmont. Based on our family's experience, I cannot recommend this facility.

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  Sep 9, 2026

• Google5/5

  I looked into many other Assisted Living facilities before moving in to Oakmont. I wanted to have independence but also let go of my responsibilities for cooking, cleaning, and other household chores. I LOVE that I can go down to the dining room for my meals (just like a cruise ship) or go out with friends to a restaurant. I LOVE that I took the time to clean out our home myself and then still have lots of life ahead of me here at Oakmont. There are soooo many activities here, a book club, live music, movies in a lovely theater every night, lively gatherings to watch sports games in the Bistro, card games, or just a small gathering to discuss life over a cup of tea. I am in my early 80's & I look forward to many years to come being active and involved in the daily living of Oakmont.

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  Aug 25, 2026

• Seniorly2/5

  On the outside, this facility presents well. On the inside, my loved one was not well cared for. Examples: a "med tech" came to take a wellness check, however the blood pressure cuff didn't work, he brought back a second one which also didn't work, and left to get a third one! Another example; at 3 am my partner had pain; he pressed the button and asked for pain meds; the attendant came in 10 minutes and my partner asked for pain med only to be followed by a "med tech" arriving 10 minutes later to ask (again) about the problem; my partner asked AGAIN for pain med, TWO HOURS later, the med tech brought the pain med! This is inexcusable and incompetence. The facility has some nice staff, but others are untrained and clueless. The restaurant has limited food; and if one is there at "off-hours," one is not treated well, even though the rules say food is available at any time. Staffing is mixed with some nice and others being regimented and letting one know there are "rules.".

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  Aug 5, 2026

• Google5/5

  My mother has been here for 14 months. She is so happy here. She especially loves the food and being able to choose her meals. The staff is fantastic!! We know we chose the perfect place for her!

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  Jul 14, 2026

• A Place for Mom4/5

  So far so good

  4 stars only because the communication seems to drop from the sales person once you move in?? We figured everything out by asking many people that worked with the Seniors. They were our best resource afterwards. So far so good. Dad loves the food.

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  Family member

  May 19, 2026

  Verified
• A Place for Mom5/5

  The first thing that caught my eye was the surroundings of the building, they were pleasant and very woodsy. I felt as if I were in an area far away from the city. Entering the building was also a delight very bright and welcoming. The front lobby concierge was so happy and engaging. Meeting with the Marketing Director(name removed)was like meeting an old friend. Pleasant, warm, and extremely knowledgeable. She took me to all the focal points that a new resident would like to know about and provided detailed information. I did not feel rushed and very comfortable throughout the tour. We ended in and started in a conference room, so privacy was established right away and the documentation provided was excellent. Went over every aspect pertinent to helping one make a well informed decision.

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  Visitor

  May 12, 2026

• Google5/5

  I’ve had such a positive experience with this senior living community and truly can’t say enough good things about the team. From the moment we first walked in, the staff made us feel welcomed, respected, and supported. They took the time to answer every question and made what could have been a stressful transition feel smooth and reassuring. The community itself is beautiful, clean, and thoughtfully designed, but what really stands out is the people. The staff are attentive, kind, and genuinely care about the residents. There’s a strong sense of warmth and connection here that you don’t always find elsewhere. Activities are engaging, the dining experience is excellent, and communication with families has been consistent and helpful. It’s clear that leadership takes pride in maintaining a high standard of care and creating a place that truly feels like home. I would absolutely recommend this community to anyone looking for a supportive, vibrant, and well-run senior living environment. It brings real peace of mind knowing your loved one is in such capable hands. ⭐️⭐️⭐️⭐️⭐️

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  Mar 31, 2026

• Google5/5

  Oakmont is the most wonderful place. We researched high a low for a place to bring our Mom to. As you can imagine, this task requires much thinking and processing as you are leaving your loved one in the care of someone else. Nicole and Lauri were our first points of contact and they were warm, knowledgeable and were willing to go above and beyond their roles as the Marketing team. When I visit my Mom in Memory Care she is happy, engaged in activities and well taken care of. Our family is so thankful to have a place like Oakmont.

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  Mar 11, 2026

• A Place for Mom5/5

  Overall - seemed like a great place. The staff was friendly and plentiful - food was great and the residents were happy to give good recommendations. I liked the assisted living with transition to dementia care.

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  Scott D. · Visitor

  Feb 17, 2026

• Seniorly1/5

  This place has lots of nice looking features, but if you look behind the facade you will see the truth. Do not leave your loved one here. The staff are not qualified and nasty. Patients are genuinely afraid to ask for help. When I spoke to the director about a hygiene issue, she started to blame the patient. They over drug the patients, and let them sit in soiled pants. Neglectful and shameful.

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  Jan 21, 2026

• A Place for Mom5/5

  Tough time but worth it in the end.

  Responsive to concerns. Nothing is ever perfect. It takes adjustment! I would recommend to others.

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  Family member

  Sep 8, 2025

  Verified
• A Place for Mom5/5

  Exceptional

  My grandfather moved in recently (2 weeks) and it already feels like home. My family and I do not feel like guests when we come in but like we belong here. My grandfather and his dog have many new friends and everyone gives a warm welcome. This community felt like a beacon of light when our family was in the middle of the storm.

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  Family member

  Aug 1, 2025

• A Place for Mom5/5

  A place to care for the mother of our family.

  I am always amazed and extremely pleased at how caring the staff is with all of the memory care residents. The facilities are always well maintained and kept clean. The meals are tasty and sufficient, Our family can depend on the staff to support our family member to have a clean surrounding and clean clothes and to be given her daily medications as requested by her doctor.

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  Ron C. · Family member

  Aug 1, 2025

• A Place for Mom5/5

  I am a recent resident and these are my impressions

  Thank you for accomplishing the move into the Oakmont Senior Residence Apartments. The Senior care here is unquestionably fine with various care providing activity areas, managed under a team of senior care advisors. Terrific management is no wonder why the daily activity roster is full of interesting fitness, walking, and club events to find oneself involved in. We played balloon volleyball for an hour on Wednesday, while sitting in 8 chairs, rallying the balloon over the court net. Hearing the musicians at the piano is above any level of attainment I could hope to pursue, though they are practised soloist, musicians on guitar, on the keyboards, and in acappella choir leader coordinations. There is a persuasive level of audience singing in harmony with the recalled lyrics and phrase verses. The waving arms conductor of the acappella choir turns about and uses the entire room, while both of his hands are letting the audience know, when to sing vocal verses back to the choir.

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  Marty C. · Resident

  Jun 24, 2025

• A Place for Mom5/5

  A hidden gem

  The care given is with warmth and caring. Very beautiful modern clean community. Communication is import and they listen and adjust to the needs of the resident. The first month I was my mom's advocate and able to customize her care. That was very important and to ask questions that pertain to your needs. Everyone is always available to support.

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  Family member

  Jun 3, 2025

  Verified