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Key information
Willow Creek Memory Care is a 49-resident assisted living community in Castro Valley.
It also offers memory care. The nearest hospital, Eden Medical Center, which has an emergency room, is 1.3 miles away.
Inspectors have visited 2 times since November 2023, most recently on September 15, 2026.
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 49 beds
- State license
- CA 019201622 · Active
Payment types accepted
Daily life
Facilities
- State-licensed residential care facility for the elderly (California CDSS)
Activities
- Planned activities
Services
- Bathing assistance
- Dementia /
memory care - Dressing assistance
- Help arranging medical and dental appointments
- Medication management and reminders
- Outside hospice allowed
- Wheelchair users accepted
Dining
- Three meals a day and snacks, including diets a physician prescribes
Policies
- Accepts private pay
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.3/5
Reviews
- Google1/5
I had a very unpleasant experience at this facility. I parked there, and a staff member whose name I don’t know spoke to me in a very disrespectful and unprofessional manner. The way he treated me was unacceptable. Staff should communicate with visitors respectfully and professionally. Very disappointing experience.
Read full reviewOct 22, 2026
- Google5/5
They took care of my father for several years. He would not have lived as long as he did without the wonderful ladies who took such amazing care of him. I cannot say enough good things about Willow Creek... my father was a little difficult, and they took it in stride, and went above and beyond time and again. They gave him far better care than I would have been capable of, and did everything they could to preserve his dignity. Thank you... truly.
Read full reviewDec 6, 2023
- Google5/5
Picked up someone here God bless their soul
Read full reviewOct 8, 2023
- Google5/5
Had a great time visiting my brother Raymond. The helpers and residents where at peace with each other. Fantastic!!!
Read full reviewSep 15, 2023
- Google5/5
I've only visited here one time and I found the employees very helpful and friendly. It is a large facility with large areas outside for the residents to move around the grounds. It was peaceful there.
Read full reviewAug 7, 2017
Location
22424 Charlene Way, Castro Valley, CA 94546