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Key information
Windchime of Marin is a 55-resident assisted living community in Kentfield. It has been licensed since July 2001.
It also offers adult day services and memory care. The nearest hospital, Marinhealth Medical Center, which has an emergency room, is 1.1 miles away.
Inspectors have visited 19 times since November 2023, most recently on September 18, 2026. State licensing inspectors (CCLD) cited 29 citations in that time (10 Type A and 19 Type B). Regulators looked into 6 complaints in that time (1 substantiated, 1 partially substantiated and 4 unsubstantiated). State licensing (CCLD) imposed 4 penalties totalling $1,750 in that time (4 fines).
Rating and inspection report
Official rating
Care & pricing
Care available
- Licensed capacity
- 55 beds
- State license
- CA 216800977 · Active
Pricing
- Price range: $6,500 per monthAll care types
- Memory Care - Semi-Private: $5,695 per monthMemory care
- Memory Care starting price: $6,500 per monthMemory care
- Memory care / Studio: $7,370–$7,790 per monthMemory care
- Memory Care - 1 Bedroom: $7,500 per monthMemory care
- Memory care / Private Room: $8,495 per monthMemory care
- Memory care / Shared Bedroom: $11,870 per monthMemory care
- Memory Care: $12,000 per monthMemory care
Payment types accepted
Room type
- 1 BedroomMemory care$7,500 per month
- Semi-PrivateMemory care$5,695 per month
- StudioMemory care$7,790 per month
- Studio
- One bedroom
- Private Room$8,495 per month
- Shared Bedroom$11,870 per month
- Studio$7,370 per month
Daily life
Details
Facilities
- Activity room
- Air Conditioned
- Arts and Crafts Center
- Arts room
- Barber /
salon - Barber Shop
- Beauty Salon
- Business room
- Cable/
Satellite In Unit - Cable/
Satellite TV in Common Area - Climate control
- Computer Room
- Entertainment Venues
- Fitness room
- Furnished
- Game room
- Garden View
- Indoor Atrium
- Indoor Common Areas
- Kitchenette
- Library
- Meeting Room
- Movie or Theater Room
- Outdoor Common Areas
- Outdoor common space
- Outside Patio
- Private Bath
- Private bathroom
- Raised Garden Beds
- Respite or Short Term Stays Offered
- Spa /
sauna / wellness room - Telephone in room
- TV Lounge
- Walking paths
- Wheelchair Accessible Showers
- Wi-Fi and internet access
- Wi-Fi/
high-speed internet - State-licensed residential care facility for the elderly (California CDSS)
- Nurse on Staff (Part time)
- Staff to patient ratio stated
- Staff trained in Medication Management
Activities
- Activities Off-site
- Art Classes
- Arts & Crafts Activities/
Programs - BBQs or Picnics
- Birthday Parties
- Brain fitness /
Dakim - Choir /
Singing Club - Community-sponsored activities
- Computer class
- Continuing learning experience
- Cooking Classes
- Cooking Club
- Current Events Club
- Dances
- Day Trips and Outings
- Devotional Activities On-Site
- Educational Activities/
Programs - Educational Speakers /
Life Long Learning - Facilitated Field Trips/
Outings - Fitness programs
- Fitness & wellness facilities/
equipment - Gardening Club
- Happy Hour
- Holiday Parties
- Horticultural Activities
- Intergenerational Programs
- Karaoke
- Literary Activities/
Programs - Live Musical Performances
- Men's Club
- Movie nights
- Music Activities/
Programs - Outdoor programs
- Planned activities
- Reminiscence Programs
- Resident run activities
- Salon Services
- Scheduled daily activities
- Sensory-based Programs
- Stretching Classes
- Tabletop & Other Games/
Programs - Tai Chi
- Trivia Games
- Walking Club
- Yoga /
Chair Yoga
Services
- 24-hour call system
- 24-hour nursing
- 24-hour supervision
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beautician
- Care with behavioral issues
- Concierge
- Cooking services
- Coordination with health care providers
- Dementia /
memory care - Dementia waiver
- Diabetes care
- Diabetes management (glucose checks)
- Diabetic Care
- Family support services
- Help arranging medical and dental appointments
- High Acuity Care
- Hospice care on site
- Hospice waiver
- Housekeeping Services
- Incontinence care
- Laundry Services
- Licensed nurse on site 24/
7 - Linen Services
- Medication management and reminders
- Mild cognitive impairment
- Move in coordination
- Non-ambulatory care
- Outside hospice allowed
- Parkinson's care
- Religious Services
- Special diets (diabetic, renal, pureed)
- Staffing & Ancillary Services
- Veterans Affairs (VA) Aid Assistance
- Wheelchair accessible
Dining
- All day dining
- Allergy sensitive
- Anytime Dining
- Communal Dining
- Diabetes diet
- Diabetic
- Gluten free
- Guest Meals
- International Cuisine
- Kosher
- Low Fat
- Low /
No Sodium - Low Salt
- Meals Provided
- No Sugar
- Private Dining Room
- Professional chef
- Pureed meals
- Renal
- Restaurant style dining
- Room Service
- Special Dining Programs
- Three meals a day and snacks, including diets a physician prescribes
- Vegan
- Vegetarian
Safety and security
- Emergency alert system
- Emergency call system
Transportation
- General Transportation Services
- Property Convenient to Public Transit
- Transportation and parking
- Transportation at Cost
Policies
- Accepts private pay
- Cats Allowed
- Dogs Allowed
- Financial Guidance
- Pet-friendly
- Rent And Care Fees
- Weight Limit (lbs)
Languages spoken on site
- English
- English spoken
- Spanish
- Spanish Spoken
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 8.3/10
- 4.5/5
Reviews
After my tour, several visits, and talking to family members, ...leadership under (name removed) reflects a disturbing disconnect between the 'compassionate care' promised in marketing and the cold, corporate reality experienced by families. Her management style appears rooted in her luxury hotel background—prioritizing aesthetics, strict metrics, and a rigid, humorless formality over the genuine warmth and flexibility required for dementia care. While the facility may look polished, public records of substantiated care violations and staff complaints reveal a 'business-first' culture that prioritizes the bottom line over resident safety. Families expecting a true partner in care will instead find an administration focused on liability and appearances.
Read full reviewVisitor
Oct 24, 2026
Review for Windchime of Marin
The staff has had some turn-over and we had some communication difficulties with the previous staff. The current staff is very communicative and is doing a great job with Mom. The facility is generally very clean and the food is good. I would highly recommend this facility for families with memory care needs.
Read full reviewFamily member
Oct 2, 2026
VerifiedNice facility and staff
MedTechs are very good but communication from staff is lacking a bit. Overall I would recommend Windchime of Marin to others.
Read full reviewFamily member
Apr 28, 2026
VerifiedSo grateful for Windchime!
The staff was very friendly and also very patient with the residents, as well as with the families. They helped me every step of the way to ensure a good transition for my dad. At the facility, there was always someone to help residents if the need arose, but my dad had the freedom to choose where he'd like to spend time. I love how safety the facility was designed, too. Even though emotionally hard, the staff and caregivers made the hard situation very easy.
Read full reviewFamily member
Dec 9, 2025
VerifiedOur family's experience
Great staff and very clean facility. Everyone raves about the great food service. Very happy with Windchime overall.
Read full reviewJeffrey K. · Family member
Sep 8, 2025
VerifiedFriendly staff
What stood out the most is the staff was great but the facility wasn't kept clean.
Read full reviewFamily member
Aug 8, 2025
VerifiedReview for Windchime of Marin
It is a Small , clean quiet facility with enough staff to care for residents. Great activity director with plenty of stimulating activities.
Read full reviewFamily member
Aug 7, 2025
VerifiedThere is not enough help.
We were very dissatisfied thank you. No we would not recommend.
Read full reviewFamily member
Jul 31, 2025
Verified- Caring.com4/5
I toured Windchime of Marin for my loved ones. It has a beautiful location and a nice building. They have a very helpful friendly staff. They answered all my initial questions and they followed-up.
Read full reviewVisitor
Oct 31, 2024
caring, small facility in woodsy setting.
I would rate Windchime as 5 on questions - 1-6. Can't really grade them on value for money as it is expensive but not sure what others are charging. Staff are involved, caring and friendly. Very different from a prior facility my husband was at. It is a caring, small facility in woodsy setting. For my husband a big tower block would not have worked and the outdoor patios were a big plus.
Read full reviewFamily member
Sep 26, 2024
VerifiedWindchime of Marin review
What I like most is the staff's responsiveness to our requests and specific needs for my Mom. Each resident is cared for and loved in the way that works best for them. My mom is enjoying the activities, thanks to the new full time activity director at WindChime of Marin community.
Read full reviewFamily member
May 14, 2024
Verified- Caring.com4/5
Windchime of Marin is a memory care-only facility. It looked very nice, and there were a lot of activities. They had a nice garden. The rooms were very, very depressing, small, and dark, but the maintenance was good. They were in the middle of a remodel and it looked to be going well. The staff was very friendly and informative They had a nice courtyard with lots of vegetation. I just didn't think it was appropriate for my mother. The people there were further gone than she is. There's nothing wrong with the facility. It just wasn't right for us.
Read full reviewVisitor
Jun 23, 2022
Terrible
I am so sorry I ever put my husband here. He went in their walking and died three weeks later. They kept me away from him for 10 days( that of course I will never get back) so he could “adjust”. On day 10, I ignored them and went. My husband is bruised and unable to walk. Laundry had not been done ( per contract) and he had a warm sweatshirt on a very hot day. His room was intolerably hot most of the time as the AC did not work. was constantly pulling all his clothes off because he was so hot. The staff, while generally kind, were pretty incompetent ( and pretty difficult to understand). I don’t think the employees have any real training as they did not seem to understand PRN and mixed up his meds on the last night of his life. Costs are supposed to be prorated on a daily basis and their outrageous community fee of $[XXXX amount removed] is supposed to be refundable on a sliding scale. Instead, I received a bill yesterday and a withdrawal from my bank account today for the next month. OUTRAGEOUS!
Read full reviewBarbara M. · Family member
Jun 3, 2022
- Caring.com5/5
My husband will be going to Windchime of Marin. It is a very highly recommended facility for people with memory care issues such as Alzheimer's and dementia, and he has Alzheimer's and because it's close to my home, I chose that facility. It's a beautiful facility. It's very clean. The people are very helpful in trying to help me arrange his transfer, and I feel that it's the appropriate facility for him rather than a nursing home or an assisted living facility. Being a strict memory care facility, I think, is more what my needs are for my husband, and that's why I chose them. I feel that for the kind of care my husband is going to get there, even though it may have been more money than some other facilities, I think the quality of the care is going to be better and because it's more accessible for me, I'm able to go there and be with him as much as I want. That was my primary concern. Accessibility to me was very important, and some of the facilities are farther away, which will involve me traveling 35 to 40 minutes to get to. I can be at this facility in five minutes.
Read full reviewVisitor
Aug 8, 2021
- Caring.com4/5
I went to Windchime of Marin, and it was a very good tour and very detailed. The program manager was very informative. He took his time. He showed me the facility. He even made a suggestion when I told him where I lived; he suggested a place that was closer to me. I thought that was very nice. He wasn't trying to be competitive. He was just trying to be helpful, so I appreciated that. The time of day that I went was an unfortunate time because it was later in the afternoon on a Friday and they had finished their activity, so I wasn't able to see the activities of the residents. I didn't see that, but they have a schedule of activities. I saw the board of all the things that they do; it was a full seven days of activities. It was very clean and looked very secure. My only concern would be the distance. The rooms were furnished. The room that he showed me that we sat in to talk was a single room. I saw the shared room, but I didn't have an opportunity to come and really sit in there. The private room was very nice and very clean. It's very secure with lots of trees, so the setting was very nice. It's for memory care.
Read full reviewVisitor
Aug 7, 2021
- Caring.com5/5
My dad has moved into Windchime of Marin. We really like the people there that we met. It's one of the places that's close to my sister. We really like their outside garden area. My dad has just started this week and he's in quarantine. We went and met with them outside because of COVID. You can meet with people outside with masks on but you can't go inside. They just re-did the facility, so it's very nice, very clean, and very well lit. From the outside looking in, it looks really nice and my dad likes his room. They get a lot of nursing services. Because of COVID, they're not going into the hospital. They have a lot of nursing students who are finishing up their nursing and needed experience. My dad got a lot of people who are playing cards with him, doing puzzles with him, or talking to him. They're trying to keep them somewhat isolated. It's kind of hard because he forgets why he is supposed to be isolated. They did COVID testing before he went in, and they did COVID testing once he was in there. I thought they're taking COVID very seriously in there, i.e., practicing good safety protocols. The staff members have all been super, super nice and cooperative when they have to come over and meet my dad and do an evaluation with him. We have spoken to the director, who was very nice. When my dad went there, they all came out and greeted him. It was very nice.
Read full reviewFamily member
Oct 1, 2020
- Caring.com5/5
My mother is doing great at Windchime of Marin. We're very pleased with the intimacy of the place and the staff. They're very communicative, nice, and we feel very comfortable with them. The community is three floors and everything is locked, but it's more homey because there are no alarms. I like the setup because it's small. The rooms are all basically around the center room, with a patio on each floor with a little bit of flowers, and the bottom floor has a patio with a nice dining room, but they eat and have activities on their own floor. I like the smallness of it, the physical as well as the emotional aspect. They're extraordinarily responsive. I hear from several of them, keeping me abreast, whether it be by text or phone call, so I'm always kept informed. It's wonderful. They have activities all the time which I'm very pleased with. They play music, which is important. I am also very pleased to see that they ascribe to Teepa Snow's philosophy for caregiving for dementia people, which is a positive for me.
Read full reviewFamily member
May 1, 2019
- Caring.com5/5
The staff who gave us a tour of Windchime of Marin was really wonderful. She showed us the place, the entertainment, and all the facilities. However, the atmosphere of the place was depressing, so I won't put my mother there. I'm sure it will be wonderful for some people, just not for me. The staff was great and very attentive. I also ate there and my food was really good.
Read full reviewVisitor
Dec 16, 2017
- Caring.com4/5
Windchime of Marin was very nice. We had a very nice, long chat and tour with the director himself. He came across as very knowledgeable and involved. The dining area looked clean and spacious.
Read full reviewVisitor
Aug 22, 2017
Clean Community!!
I have no complaints of how things are going for my loved one since he made the move into this community. The staff have been very helpful and I am comfortable with the care they have provided him. He has had no problems with the meals and enjoys participating in activities with the other residents from time to time. It is a clean property and I would defiantly recommend it to anyone interested.
Read full reviewFamily member
Aug 7, 2017
Verified
Location
1111 Sir Francis Drake Blvd, Kentfield, CA 94904