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Key information
Sutter Care at Home is a home health agency in San Francisco. Medicare rates its quality of patient care 3 out of 5 stars. Patients rate it 3 out of 5 stars in Medicare's survey.
Care on offer includes home health aide services, medical social services, nursing care, occupational therapy, physical therapy, speech pathology and speech therapy. It is certified by Medicare and Medi-Cal, and by Medicare since 1966. The nearest hospital, UCSF Langley Porter Psychiatric Hospital and Clinics is 0.6 miles away.
Rating and inspection report
Official rating
- Medicare patient survey3/5 · Average
Care & pricing
Care available
- State license
- CA 220000078 · Active
Payment types accepted
Services
Details
Services
- Non-profit ownership
- State-licensed home health agency (California CDPH)
- Diet counseling and nutrition
- Home health aide services
- IV therapy
- Medical social services
- Palliative care
- Physical, occupational or speech therapy
- Skilled nursing care
- Wound care
Policies
- Accepts Medicare
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 2.5/5
Reviews
- Google1/5
Stay away from Sutter Care at Home for Home Health. I had a terrible experience with a family member. (1) They did not come to the home within 48 hrs after hospital discharge as promised. (2) it's a pain phoning them. I recommend you give them a call and you'll understand my frustration (3) nurse and physical therapist calls you around 7am to let you know they will be coming over later in the day. I'm lucky if they call me the evening before. There is no advanced notice or appt scheduling (4) The nurse did not take out the incorrect pills from the pill box. Nurse only checks blood pressure and nothing else. Since the nurse wasn't attentive, my family member ended up back in the hospital again. The nurse and physical therapist who came over speaks English or Tagalog. My family member speaks neither and is hard of hearing, so it was not very effective when they used a phone interpreter. Not all "Sutter Care at Home" Home Health agencies are the same. I would recommend the San Mateo branch. Higher quality of care and appointments are scheduled at your own convenience one week in advance. Too bad this San Francisco branch doesn't hold the same values.
Read full reviewApr 8, 2023
- Google4/5
The Sutter hospice service very bad .all people ,social worker doing not the right job.call them just left message.then never respond,or call back. I don't believe it just talk nice when fisrt day.nurse come just sign a bill then go.pls don't trutted them
Read full reviewJul 25, 2018
Location
2340 Clay Street, Suite 2A, San Francisco, CA 94115