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Key information
Pathways Home Health and Hospice is a hospice in Sunnyvale. Families rate it 3 out of 5 stars in Medicare's survey.
It is certified by Medicare, and has been since 1991. The nearest hospital, El Camino Health, which has an emergency room, is 2.7 miles away.
Inspectors have visited 2 times since November 2023, most recently on May 11, 2026.
Rating and inspection report
Official rating
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 070000462 · Active
Payment types accepted
Services
Details
Services
- Non-profit ownership
- State-licensed hospice (California CDPH)
- Cares for patients after a stroke
- Cares for patients with cancer
- Cares for patients with dementia
- Cares for patients with heart disease
- Cares for patients with respiratory disease
- Continuous home care during a crisis
- General inpatient care for pain and symptom control
- Hospice care at home
- Hospice care in assisted living communities
- Hospice care in skilled nursing facilities
- Palliative care
- Provided continuous home care, respite or inpatient care in the last year
- Respite (short) stays
- Routine home care
Policies
- Accepts Medicare
- Served patients covered by both Medicare and Medi-Cal
- Served patients enrolled in Medicare Advantage
Talk it through first
The best way to know if a hospice is the right fit is to talk with its team. Request a call to go over the care you need, how support at home works, and any questions you have.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.5/5
Reviews
- Google1/5
Unprofessional and Racial Profiling As a professional caregiver, I was genuinely appalled by my interaction with Karen Farrell during a hospice visit. Without any prior conversation or professional concern, Karen began questioning me about my age, citizenship, birthplace, education, and career choices. When I directly asked whether this was pathways professional process or did she have a legitimate reason for these questions, she admitted it was simply out of personal curiosity. I found this incredibly invasive, inappropriate, and emotionally distressing. The nature of her questioning raised serious concerns about racism and racial profiling and a reflection of this Pathways organization overall. I ultimately had to establish firm boundaries while simply trying to do my job. The family I care for was equally outraged upon learning of this incident and is also reporting the matter. Hospice care should be rooted in compassion, dignity, respect, and professionalism. There is absolutely no place for this kind of conduct in such a sensitive environment. I sincerely hope the organization takes these concerns seriously.
Read full reviewOct 15, 2026
- Google5/5
Pathways home health is incredible! My family has used them twice in the past year and an half and could not ask for better nurses and physical therapists. Nurses Amanda and Paul and physical therapist. Michael feel like family. We are always glad to see them and their expertise and caring personalities shine! I’d recommend them without hesitation to anyone needing home healthcare for a family member. Top notch!
Read full reviewJul 22, 2025
- Google5/5
Michaela is an absolutely charming Case Manager. She radiates such grace with her extremely professional assessment of our elder. Thank you for coming on a weekend and enlightening our home.
Read full reviewMay 14, 2023
- Google5/5
Pathways has been very helpful to my father and myself. We started out with hospice and transferred to palliative care. The nurses are informed. They come to the house to do bloodwork, which is great so I don’t have to take my Dad to the lab. We have had several nurses come and they have all been wonderful and my Dad can be difficult at times because he has dementia. Thank you, Pathways for all of your help!!
Read full reviewFeb 11, 2023
- Google5/5
My wife had terminal liver cancer. We had Pathways before for my wife because of a broken Pelvic and an ostio arthritis situation. They were excellent. On the the terminal help they had all bases covered. Excellent home nurse aid, home help with initial setup, and social worked assistance. When my wife passed at 10:45 pm, I made 1call to the answering service who had a after nurse arrive within 45 minutes to confirm and then a service to remove the remains to the mortuary. Everything was covered at a terrible emotional time...
Read full reviewJan 10, 2023
- Google5/5
During COVID, one of my sister’s had a knee and then a hip replacement. Pathways Home Health services was instrumental in ensuring my home was safe and accessible for her after each of the surgeries. The PT and OT staff were friendly, professional and very knowledgeable. I was so happy to have help learning how to care for my sister. The staff was on-time and took great care to be safe during the pandemic. A few years back, we called on the hospice services to assist with my terminally ill sister. With the help of a compassionate and professional team, we were able to fulfill my sister’s wish and keep her at home. The nurses, social workers and volunteers provided the support needed to help us understand how to keep her safe and comfortable through the end of her life. We are eternally grateful for the guidance and support during that stressful time in our lives. The hospice experience touched me deeply. So much so, that I decided to become a Pathways volunteer. As a hospice volunteer I provide respite for the family care givers and companionship for those in need. I am also a part of the Vigil Team, a group of volunteers that take turns sitting with a patient when death is eminent. We sit with the interest that no one should be alone during the end of life if they do not wish to be. I have a therapy dog, who upon request, will join me on a visit and provide snuggles and unconditional love. Pathways Home Health Care and Hospice is a wonderful organization. I highly recommend Pathways as a service and a place to be in service.
Read full reviewMar 17, 2021
- Google5/5
Wonderful staff, very supportive, responsive and helpful on the nursing, social worker, and spiritual support level. I was very impressed with the support and caring of Pathways during my father's last few days.
Read full reviewMar 12, 2021
- Google5/5
Pathways was the best for my family and I. My brother was on hospice for Liver Cancer. I had dealt with another hospice company and let me tell you those people shoulkd not be in business. Pathways doctors, nurses, social workers and aides were so awesome. They made his final day so comfortable and helped ease our family for what was about to happen. Thank you from the bottom of our hearts.
Read full reviewFeb 10, 2017
Location
585 North Mary Avenue, Sunnyvale, CA 94085