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Key information
Sutter Care at Home is a hospice in Saratoga. Families rate it 3 out of 5 stars in Medicare's survey.
It is certified by Medicare and Medi-Cal, and by Medicare since 1984. The nearest hospital, Good Samaritan Hospital, which has an emergency room, is 3.7 miles away.
Inspectors have visited 3 times since November 2023, most recently on August 18, 2026. Regulators looked into 3 complaints in that time (1 substantiated, 1 unsubstantiated and 1 without a recorded outcome).
Rating and inspection report
Official rating
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- State license
- CA 070000396 · Active
Payment types accepted
Services
Details
Services
- For-profit ownership (corporation)
- State-licensed hospice (California CDPH)
- Cares for patients after a stroke
- Cares for patients with cancer
- Cares for patients with dementia
- Cares for patients with heart disease
- Cares for patients with respiratory disease
- Continuous home care during a crisis
- General inpatient care for pain and symptom control
- Hospice care at home
- Hospice care in assisted living communities
- Hospice care in skilled nursing facilities
- Palliative care
- Provided continuous home care, respite or inpatient care in the last year
- Respite (short) stays
- Routine home care
Policies
- Accepts Medicare
- Served patients covered by both Medicare and Medi-Cal
- Served patients enrolled in Medicare Advantage
Talk it through first
The best way to know if a hospice is the right fit is to talk with its team. Request a call to go over the care you need, how support at home works, and any questions you have.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3.6/5
- 4.6/5
Reviews
- Google5/5
Every experience I have had with Sutter Care at Home has been excellent. Susan G. came to my home today, Sunday, because I had an urgent problem. She was extremely professional and kind. Susan solved my medical issue within minutes. She is an outstanding nurse with great knowledge. I am so fortunate that Susan was available to help me out today. Thank you.
Read full reviewMay 24, 2026
- Google5/5
My Hospice Of The Valley team was essential to keep my husband from deteriorating quickly at a terrible SNF in San Jose for five long months until I was able to transfer him to a really good one in San Francisco. Thank you, Ernesto, Pedro, his aide Christina, Chaplain Bruce, and my husband’s wonderful volunteer Rex.
Read full reviewDec 15, 2024
- Google5/5
Oh my goodness, I cannot speak highly enough of every single person we have come in contact with in this company. Queenie was the person who helped us get started & she could not have been any more helpful and thorough & patient! The nursing staff especially Liwen went above and beyond to meet all of my mother-in-law‘s needs! She handled everything for her with grace and care every step of the way and was a great advocate to make sure her needs were being met at the facility she was at, the social worker Elvira was beyond helpful and supportive to my mother-in-law and to us, the chaplain Dale was so patient & kind & communicated with us very well etc.. Every single person that we have come in contact with has surpassed all that we could ever ask or think in this time of hardship. What a blessing for my mother-in-law to be in such great hands at the end of her life. I am beyond thankful for each person I’ve mentioned, and there were many I’m sure that were helping that I may not have mentioned. If I could give this company 10 stars I would!
Read full reviewDec 5, 2023
- Google5/5
I highly recommend this company for their helpful services and wonderful employees. My mom was recently moved to home hospice and they have been absolutely amazing. She desperately wanted to be home as soon as possible. I talked with someone on Sunday and they helped me make that happen by Monday afternoon, coordinating delivery of all essential equipment, medication, and ambulance transportation of my mom as well. Now that she's home, we've loved all of the nurses and case managers we've worked with. They are kind, caring, and responsive. The company is open 24/7 and you always reach a human being immediately. This is a terrible thing to go through, but they make it a little bit easier. Thank you.
Read full reviewMar 17, 2023
- Google5/5
The nurses and aides are all amazing people. Gifted with the ability to provide nurturing support during a solemn and difficult time. I am grateful for all their time and service
Read full reviewJan 10, 2020
- Google1/5
One star due to the night nurse Pam being nice and helpful. Other than that nothing went well. Staff didn't show up. Denied hospice 2 days before death without seeing her. Decided to enroll after I complained. No follow thru. Just a horrible experience. Go with Pathways. They are wonderful!
Read full reviewDec 11, 2017
- Google5/5
My Wife recently Passed away in June 2016 and I want to say that Hospice of the Valley was there for Her and the family in evey way all the way. There nurses were super caring in every way. Wish I could remember there names to thank them individually. God bless them in all there efforts.
Read full reviewAug 23, 2016
- Google5/5
I am so appreciative of your services and the caring people who work there. Laura was always reaffirming the strong bond I have with my daughter even after she passed. It has been 9 months as of yesterday my beloved daughter left our planet and although my grief can be paralyzing I know that each day that passes brings me to a better place of acceptance. I think what makes Hospice of the Valley so special is they celebrate the lives our lost ones in a safe and loving environment.
Read full reviewJul 13, 2016
- Caring.com5/5
I am a past client of this provider
Hospice of The Valley was recommended by several people, including the doctors that we were using for my father-in-law that time. We thought they were great. Initially, they had a nurse who checked in three times a week, then once a week and then every time we needed her, she came. They had a personal care guy who came two to three times a week. He was great. When he passed, we called them. The doctor came and confirmed that he had passed. It's just that we were very pleased with them. Everybody was caring, compassionate, great with him and also great with us. I would absolutely recommend them to others.
Read full reviewMar 27, 2014
- Caring.com5/5
I am a past client of this provider
I have to comment on the wonderful care given to my 97 year old friend who recently passed away under the care of the caring staff of this hospice. she was a surrogate grand mother to me and was so well cared for in her last days. staff were polite and attentive. they ensured that the staff at her assisted living facility had the knowldge and tools to make sure my friend's final days were comfortable and dignified. I have many dealings with healthcare professionals and would consider this hospice and their staff to be fisrt class. a big thank you !
Read full reviewJan 29, 2013
- Caring.com1/5
I am a past client of this provider
THIS HAPPENS TO BE THE WORST HOSPICE CARE I HAVE EVER EXPIRENCED THEY SEEM TO CARE JUST TO GET YOU IN, AND MAKE EVERYTHING GO SO WELL UNTIL IT COMES TO CARE FOR YOUR LOVE ONE NURSES NEVER MAD THIER VISITS WHEN YOU CALL TO HAVE THEM COME AND CHECK ON YOUR LOVE ONE JUST TO SEE IF YOUR DOING EVERYTHING RIGHT THEY COME WITH ATTITUDE. AND TRY TO MAKE IT LOOK LIKE YOU ARE ASKING TO MUCH OR YOUR THE PROBLEM STARTING A FAMILY FIGHT BETWEEN SIBLINGS WITH COMPLETE UNDERSTANDING WHAT EVERYBODY GOES THROUGH THIER CONCERNS SHOULD BE MORE UNDERSTADING NOT SO SHALOW AS OUR NURSES RESPONSE. HERS WAS SHE HAD BEEN SICK AND THAT SHE NEEDED TO KNOW MY CONCERNS SO SHE COULD ADDRESS THEM BECAUSE SHE HAS ALOT OF OTHER PATIENTS SHE HAD TO SEE. THAT THEY DIDNT HAVE FAMILY LIKE WE HAD. I ASKED HER WHY SHE HAD NOT BEEN THERE THAT IT WAS GOING ON SEVEN DAYS AND NOT ONE NURSE HAS BEEN OUT TO OUR HOME TO CHECK MY MOTHER AND I JUST WANTED TO MAKE SURE SHE WAS COMFORTABLE AND IN NO PAIN AND SHE WAS VERY CLOSE TO DEATH THAT MY UNDERSTANDING WAS THEY COME ONCE ADAY WHEN THIS TIME APPROCED. SAME ANSEWER SHE HAD A LOT MORE OTHER PATIENTS THAT WE WERE NOT HER ONLY ONES. ALSO THERE COUNCELING IS FAR FROM ANY HELP I GUESS THEY ARE JUST FAKE COUNCLERS. MY NEICE WENT TO THEM AND EXPLAINED EVERYTHING AND ALL THEY SAID TO HER WAS IM SORRY. NEEDLESS TO SAY I DO NOT RECOMMEND THIS HOSPICE TO ANYBODY WHO LOVES THIER DYING FAMILY MEMBER.
Read full reviewFeb 27, 2012