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Key information
Canyon Creek Post-Acute is a 70-bed nursing home in Castro Valley, part of Links Healthcare Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 5 for health inspections, 4 for staffing and 5 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1989. The nearest hospital, Eden Medical Center, which has an emergency room, is 1.1 miles away.
Inspectors have visited 27 times since November 2023, most recently on October 14, 2026. Federal inspectors cited 33 deficiencies in that time, none rated as having harmed a resident (31 potential for harm and 2 minor or administrative). Regulators looked into 46 complaints in that time (6 substantiated, 1 partially substantiated, 7 unsubstantiated and 32 without a recorded outcome).
From April to June 2026, each resident received 4.4 hours of nursing care a day on average, 1 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections5/5 · Much above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)3/5 · Average
- Medicare staffing4/5 · Above average
- State inspections1 serious citation in 3 years
Care & pricing
Care available
- Licensed capacity
- 70 beds
- State license
- CA 020000298 · Active
Pricing
- Average daily charge (Medicare cost report): $395 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.9/5
Reviews
- Google5/5
Thank you to Canyon Creek staff! You are all professional, nice and courteous! I would like to appreciate Alyssa, Regat, Kevin, William, Arlene and Josefina for being exceptional! The whole staff in therapy department are great! I also want to thank Social Services department and Ryan up in the front who does everything around here. Machu in Activities is very nice and very helpful! Nurse Richelle and CNA Josie are both great and I call them twins! The Nursing Staff Nadine, Riya, Amsale and Megan are going above and beyond with their profession! I especially thank administrator Eric for having a very good, clean facility, being very nice and great hospitality to everybody!
Read full reviewOct 23, 2026
- Google5/5
To the staff, thank you for your service to all the patients. I'm happy with my choice of Nursing home which is Canyon Creek Post Acute. They are all kind especially Annie, Machu, Laurel, Claudine and all the nurses. Thank you Annie for all your help. Thanks to Richelle, Mary Jane, Margo, Ralph and all the therapists. From, Wife of Marcelino Maria Gooco
Read full reviewOct 12, 2026
- Google5/5
I want to thank everybody. To the Nurses and CNAs. I would also like to thank Adam for training me to get better, my CNA Isabel, Raj in Therapy for giving us good information about my situation and Machu for the fun Bingo. I also want to thank the case manager Mayra for her help, she was so kind to me and helpful. As an 80 year old patient, I encouraged her to keep studying to be able help more people like me. In the beginning, I did not understand the system to be in Nursing home. Now I understand everything and I’m going home happy.
Read full reviewAug 4, 2026
- Google5/5
I would like to take the time to praise 3 exceptional Canyon Creek employees, Peachy, Montana, and Margot. I would like to praise Peachy for her outstanding work and empathy as a social worker and human being. She is warm, caring and knowledgeable. She does her homework and responds immediately to phone messages, texts and emails. Peachy helped us navigate the ins and outs of Canyon Creek's Post Acute care. She stopped by daily to check in on us. When she was unable to find a place for mom close to my home, she referred us to another social worker in my area, but she didn't desert us. She has continued to work on mom's behalf and mine. I am truly grateful that Peachy has come into our lives. Montana has gone out of her way to treat mom's ongoing itchy rash. Mom has had those rashes for over a year. Many have tried to make it go away and have failed. Mom's medical needs do not allow Montana or others to treat the rash with just anything, but that didn't stop Montana. She took the extra time to do research and to consult with a doctor. She monitors and nurses mom on a daily basis applying ointments where needed to mom's delicate skin. With the doctor"s consent she made-up a special topical cream for mom. Although mom's rash is still present, it is almost gone. Nobody has done a better job in giving mom relief than Montana. Margot is mom's amazing occupational therapist. Mom couldn't even sit up when she first arrived at Canyon Creek, but Canyon Creek has an amazing staff of therapists. It began with Margot's patient and caring manner that slowly coaxed mom to first sit up and to eventually walk with Ralph"s assistance. Mom is actually enjoying physical therapy. Margot not only cares for mom's therapy needs but she cares about all of mom's needs. She communicates well with the two of us and with other medical professionals about her concerns and observations regarding mom. We value her warm heart and vast knowledge, and appreciate everything she has done for us. These three women, Peachy, Montana, and Margot are shining examples of medical professionals that "work with heart, lead with purpose, and serve with impact."
Read full reviewJul 23, 2026
- Google5/5
I came in Canyon Creek with major trauma to both my legs. I was very confused and frustrated. It took me awhile to get used to the facility but overall the staff I would give an overall rating of an eight some of the staff members that went above and beyond Nadine Josephine Arlene Ralph Missy and Kevin a very young boy that really loves what he's doing CNA. I really feel our big hospitals like Kaiser are failing these facilities and not giving them enough support I would give Kaiser a two out of 10. I will go home today and I hope I will add another review after I look at more of my notes
Read full reviewJul 18, 2026
- Google5/5
My stay here was very comfortable. All the staff was very helpful and caring. Always smiling! The rehab staff was very knowlegeable and played a big role in my recovery. The food was good and plentiful. I was always full after the meal. Nurses and CNAs were always there when I needed something and always asking if I'm okay and if there's anything else I need. The housekeepers always kept the room and the whole facility very clean. The activity staff Machu and Bernadette were always there to greet me a smile, a cup of coffee and a cookie to get my morning started right. Once again, thanks to all the staff in Canyon Creek for making a very tough time in my life to a better one!
Read full reviewJun 5, 2026
- Google5/5
List of Exemplary Employees: 1. Nadine - The Best! She always knows our stuff 2. Regat - Above and Beyond! 3. Ria - like Nadine knows and remembers our stuff! 4. Ramil - Of course the best at everything. 5. Margo - Always takes time to explain and makes sure you’re taken care of. She’s taught me a wealth of information to carry thru life with me. Not only PT and OT but above and beyond for life. Margo’s class on Bowel and Bladder was so informative on how the female body works. At 75 years old, many of us haven’t known much about what Margo taught us. She’s a shining star! 6. Kgkatale - Wonderful PT or OT. He gave so many exercises for my lungs. In 12 years with doctors, no one has given me exercises that will help me breathe. He’s a saint! 7. Ralph - needs a shout out! He’s always willing to help out when he can! 8. Natalie - Special mention! She’s the best at what she does and always takes the time to care! 9. Machu - What can I say that hasn’t already been said! She’s wonderful! And her assistant Bernadette is very helpful! Thank you all Canyon Creek Post Acute staff for being phenomenal in taking care of everyone!
Read full reviewMay 9, 2026
- Google4/5
We had our Dad transferred from another facility in San Leandro. He was there 6 days without any physical therapy and a skeleton staff. He and the other patients were always in bed, many were unable to communicate and were left alone, screaming came from 2 patients who were still left unattended. The facility and rooms were dark. We saw 1 nurse and 1 receptionist for approximately 10 rooms. Unacceptable. When we asked the receptionist to please find a nurse to assist our dad to go to the bathroom, she replied, tell him to just go, we will clean him later. Unacceptable. He developed a bad rash. We had our own NA go there each day who asked if she could assist him sit up, get up and began therapy, we were told no. After speaking to the director, and was told yes she can. However there was a disconnect, and the communication was never passed down. There were 3 buildings there, and the ward he was put in to seemed like hospice ward with direct connections with Grissims Mortuary. No one questioned us as we walked in unchecked everyday. He was transported to this facility where there was several staff who are friendly and attentive. He is working with a physical therapist who sees him several times a day along with a full staff. What a difference! His room has plenty of light and friendly staff who is progressive. My dad is so happy here. Though every day still has challenges for him, he said he feels blessed just being here compared to the dark dreary place he came from. We wrote a review for All Sa…in San Leandro which we hope gets reviewed by the county.
Read full reviewApr 2, 2026
Location
22103 Redwood Road, Castro Valley, CA 94546