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Key information
Central Gardens Post Acute is a 92-bed nursing home in San Francisco, part of Pacs Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 5 for health inspections, 4 for staffing and 5 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1967. The nearest hospital, California Pacific Medical Center- Van Ness Campus, which has an emergency room, is 0.4 miles away.
Inspectors have visited 28 times since November 2023, most recently on October 19, 2026. Federal inspectors cited 14 deficiencies in that time, none rated as having harmed a resident (12 potential for harm and 2 minor or administrative). Regulators looked into 43 complaints in that time (10 substantiated, 13 unsubstantiated and 20 without a recorded outcome).
From April to June 2026, each resident received 3.87 hours of nursing care a day on average, 0.91 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections5/5 · Much above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing4/5 · Above average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 92 beds
- State license
- CA 220000013 · Active
Pricing
- Average daily charge (Medicare cost report): $787 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Garden
- Parking Lot
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Hospice care on site
- Hospice program
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Dining
- Guest Meals
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English spoken
- Spanish Spoken
- Tagalog spoken
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.4/5
Reviews
- Google2/5
1/3 to visit my brother-in-lawhe was staying there for a few weeks because they were remodeling the place he was staying inAnnie was calling me day and night living in Milpitas I do he's up in Friscoand he said this place was worse than being in jail for a few weeks the food was bad everything about it was bad he was so happy to see us come there and pick him up and take him back to his freshly remodel place he's been in for yearswhich is a nice place on China Basin way
Read full reviewSep 29, 2026
- Google5/5
This was a great place for my grandma. Everyone was really helpful. Specially Joana, she was a great source of info and help us a lot.
Read full reviewSep 3, 2026
- Google1/5
My grandmother hasn’t even spent 24hrs at this facility & it’s been a horrible experience already! She was admitted for short-term rehab & had an accident overnight, & was calling for someone for 3 HOURS & nobody came until 6AM. She was left to lay in her feces for that long! And when the nurse, Daquia Hall finally came, she went to go do something else & had her waiting longer before helping her get cleaned up. Despicable treatment & negligence! On top of that, she wasn’t there for even 2 hours before seeing ROACHES, & apparently this has been an issue for some time being that a friend of hers saw them as well while in this facility. Horrible horrible horrible treatment, & it’s clear, true cleanliness is not a top priority or the roaches would’ve been handled by now! A 4.4 rating is a lie, & I’m convinced some of these reviews are fake.
Read full reviewAug 13, 2026
- Google5/5
My name is Timothy I stayed in room 3b while at central garden . Keke was one of the best CNA there her and Diana Joy Mary would make sure my needs where Met and those lady actually care about the patients
Read full reviewMay 14, 2026
- Google5/5
My name is "Shu Min Lin Wang", i live in Room: 32A. I need to tell Hospital Leaders some time that Nurse Galang, E. is one of the best nurse in Central Garden when i live in 32A for a very short time, because my i have a broken back but she can do anything as soft and slow as she can. She makes us patient warm and feels at home instead of an hotel.
Read full reviewDec 23, 2025
- Google1/5
If you value your family members life, DO NOT take them to this facility. Call lights are a 40-60 min. wait unless your family member works here. Nurses and CNA's often work double shifts. Patients can be heard getting snapped (yelled) at frequently, unless a family member is sitting by their side. Many nurses have an attitude when they have to change a soiled patient. Patients are rushed to use restroom, so they can be charged on a schedule. Often they have to remain in soiled diapers until there's time to squeeze them into the rotation. Patients are told daily by many staff that they don't want to hurt their backs turning the patients. Many staff members don't know proper body mechanics when turning patients. They are short staffed, so if your loved one can't walk to the restroom, it's an ordeal. This is more like a run-down nursing home than a rehabilitation. Many falls occur, but proper protocol isn't followed to assure patients are okay after. Diapers & Chucks are placed at the patients bedside with their room numbers written in sharpie on each item used. Some Nurses try to double diaper a patient to make it faster to change them the next time. Many individuals aren't thoroughly cleaned after being changed. Bed baths are a thing of the past. Patients are often given the wrong medications. Many of the patients can't move around well, if at all, yet their position in bed isn't rotated every 2 hours. It's difficult to get in touch with a doctor if a new condition occurs. IF labs are done, patients are never informed of the results, just given new medications, if at all. There is no follow through for care or concerns. God forbid a patient files a complaint. The complaint is shared with other staff in the hallway and attitudes change and flare (including treatment...bad attitudes, stares of disgust, & rude comments are hurled towards the person who complained. A sick patient with green phlegm wasn't given antibiotics and often sown to have difficulty expelling. Found chocking on phlegm, one staff member told them you're not my patient today, and they kept walking down the hallway. My heart aches for the patients that can't speak, don't have visitors, & we had to leave behind. This review doesn't reflect all staff, but many. One star is the lowest score I can give in order to write a review.
Read full reviewApr 20, 2025
- Google5/5
I don't know where to start.. I can't say enough good things about Nora and the care she provided for my grandpa at Central Gardens. From the start, she was incredibly attentive, compassionate, and dedicated to making sure my grandpa received the best support possible. Nora's communication was outstanding - she kept my family and I informed every step of the way, answered all of our questions with patience, and made sure we understood every aspect of his care. She truly went above and beyond to ensure my grandpa's needs were met. Her kindness and professionalism made all the difference during this challenging time. I am so grateful for her support and highly recommend Nora and Central Gardens Post Acute to anyone in need of an exceptional care advocate. Thank you for everything!
Read full reviewMar 14, 2025
- Google5/5
I liked the warmth of the community and the professionalism of the people who helped with all the paperwork. I appreciated the fact that they did the best to make my grandmother feel welcome. Just the overall experience was great. With the COVID, I have not been inside the building, but I know someone there. They're well maintained, the residents are happy, and the staff is busy. The facility is very homey and roomy. I highly recommend this community.
Read full reviewJun 9, 2021