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Key information
Golden Pavilion Healthcare is a 239-bed nursing home in Daly City, part of Golden SNF Operations. Medicare rates it 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality of care.
Care on offer includes a hospice program and an Alzheimer's program. It is certified by Medicare and Medi-Cal, and has been since 1973. The nearest hospital, Ahmc Seton Medical Center, which has an emergency room, is 0.4 miles away.
Inspectors have visited 90 times since November 2023, most recently on October 29, 2026. Federal inspectors cited 118 deficiencies in that time (3 actual harm, 113 potential for harm and 2 minor or administrative). Regulators looked into 220 complaints in that time (50 substantiated, 4 partially substantiated, 93 unsubstantiated and 73 without a recorded outcome). Medicare imposed 4 penalties totalling $55,806 in that time (4 civil money penalties). Medicare lists it as a Special Focus Facility candidate.
From April to June 2026, each resident received 3.98 hours of nursing care a day on average, 0.54 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections1/5 · Much below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures4/5 · Above average
- Medicare quality measures (short stay)2/5 · Below average
- Medicare staffing4/5 · Above average
- State inspections11 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 239 beds
- State license
- CA 220000052 · Active
Pricing
- Average daily charge (Medicare cost report): $435 per dayNursing home
Payment types accepted
Daily life
Details
- CMS Special Focus Facility candidate
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Alzheimer's program
- Dementia /
memory care - Hospice care on site
- Hospice program
- Licensed nurse on site 24/
7 - Medication administration by staff
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1.5/5
Reviews
- Caring.com1/5
My wife was there from the Kaiser Hospital. She had a huge abdomen wound after the five surgeries.Plus,the wound vacuum attached to her wound. The nurses,didn't know how to change her wound dressing. They infected her. To call for on Ambulance by my wife request to bring her back to Kaiser,took them 2 hours. It's a bad place. Nurses spoke English as a second language. She was there only 2 days. Because they infected her and the temperature was 104,she had to go back to Kaiser. I do not recommend that place. It's a morgue.
Read full reviewFamily member
Nov 8, 2019
- Caring.com1/5
My father had a stroke and after spending three weeks at this facility, he was worst off than when he originally arrived. His original complaint was the noise. He wasn't able to sleep as various patients would scream all night long. He later became frustrated as no one would answer his call button when he needed to go to the bathroom. He sat in urine and excrement for at least an hour at times. He developed bed sores and we were only told about one of them. It wasn't until we were ready to move him to a another facility that we learned he had two other bed sores, one requiring medical attention. I will say most of the staff seemed very dedicated but there just isn't enough staff to support the level of care most of the patients require.
Read full reviewWorried R. · Family member
Jul 5, 2017
- Caring.com4/5
My mom is in St. Francis Convalescent Pavilion. It’s good. They’re very attentive, nice people. The layout is good. The rooms are big and clean.
Read full reviewFamily member
May 22, 2017
- Caring.com1/5
Useless management. Can not do much more than the most basic and simpliest of tasks. Keeps on walking and blowing us off. They are not definitely not like the professional managers and directors you deal with in real world who solve problems though they give themselves these lofty titles. They are safe since they are locked into their contracts with hospitals, who desire the cheapest outpatient options and give them a never ending supply of "business" (i.e. your loved ones).
Read full reviewFamily member
Oct 20, 2016
- Caring.com1/5
Staff should put more of a priority to the patients than in socializing with each other. Stop ignoring visitors when they approach you and when stand behind the counter waiting for you to finish your personal chats. And pls DIVERSIFY the staff.
Read full reviewResident
Sep 26, 2016
- Caring.com1/5
St. Francis was recommended by the hospital where my grandmother had her surgery. The food was awful and the rooms were filthy there. I hate it there and the people are awful. That place is horrible and I wouldn't leave my dog there.
Read full reviewFamily member
Oct 18, 2013
- Caring.com2/5
Lots of room for improvement. My father has been in this facility since mid January 2010. It is now March 2010 Patients here need you to advocate for them. There was much I didn't know when he was assigned to this facility which was selected mainly because his doctor makes house calls there. The staff is unprofessional and an atmosphere of nonchalance prevails. Requests of any kind must be made several times before staff follows through or takes action. Shortages of clean linens are frequent and when questions are posed to staff often the answer is "I don't know" I am not the one responsible or the day/afternoon shift knows. The billing dept. is quick a bill but doesn't return calls. Unless you have time to monitor patient care I recommend you pass this place up. There is no ethnic diversity among nursing staff which is entirely asian and the food there --put mildly, sucks.
Read full reviewFamily member
Mar 16, 2010