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Key information
Lake Merritt Healthcare Center LLC is a 53-bed nursing home in Oakland, part of Crystal Solorzano. Medicare rates it 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality of care.
It is certified by Medicare and Medi-Cal, and has been since 1972. The nearest hospital, Kaiser Foundation Hospital - Oakland/Richmond, which has an emergency room, is 0.8 miles away.
Inspectors have visited 47 times since November 2023, most recently on May 19, 2026. Federal inspectors cited 58 deficiencies in that time, none rated as having harmed a resident (56 potential for harm and 2 minor or administrative). Regulators looked into 85 complaints in that time (12 substantiated, 9 partially substantiated, 19 unsubstantiated and 45 without a recorded outcome).
From April to June 2026, each resident received 4.06 hours of nursing care a day on average, 0.31 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures3/5 · Average
- Medicare quality measures (short stay)2/5 · Below average
- Medicare staffing3/5 · Average
- State inspectionsNo serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 53 beds
- State license
- CA 020000061 · Active
Pricing
- Average daily charge (Medicare cost report): $344 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1/5
- 3/5
Reviews
- Google1/5
Staff never answers the phone after hours
Read full reviewJan 20, 2026
- Google1/5
My mom was there for about a month. The care staff is good, but the administrators seemed disorganized the few times I spoke to them. She was never bathed, she fell multiple times, they stack three patients into a tiny room, she was attacked twice by the same patient with no resolution.
Read full reviewAug 28, 2024
- Google1/5
As if it couldn't get any worse, my niece encountered a patient of this facility on the street at 5:20pm wondering around the Fox Theatre. She had a bracelet on her arm that was not hers because when asked what her name was she said it was not the person on the bracelet she was wearing. My niece called the facility on the bracelet that was not hers and the employee who answered the phone had no clue what was going on. This person had several bracelets on her arm and when my niece, after a little more investigating, found out her real name, the person on the phone screamed on the phone which told me she did not know the patient was missing. When they came to get the patient after giving the location of where she was, the worker asked my niece, "Did you call the police?" Which leads me to believe this has happened before. SHUT THIS PLACE DOWN AND TAKE YOUR LOVED ONES OUT OF THERE BEFORE SOMEONE GETS SERIOUSLY HURT!!!
Read full reviewNov 3, 2023
- Google5/5
It’s a nice place and not bad with answering call lights the nurses and staff helps with call lights, also, the vibe in this place very nice managers and staff very friendly. Come check this place out :)
Read full reviewJul 25, 2022
- Google5/5
Small but good facility right off MacArthur
Read full reviewMay 14, 2019
- Google1/5
Aka lake Merritt healthcare center, incompetent staff. Had to call ombudsman to get basic care done for my grandmother.. still not doing things they should.. steer clear of this place if you can...
Read full reviewApr 25, 2018
- Google5/5
Great facility and employees
Read full reviewJan 6, 2018
- Caring.com1/5
The accommodations are old and very basic"”looking very much like small hospital rooms. In the way it's run, this place suffers from all of the negative effects of being part of the Medi-Cal system, and seems to cut corners on care. There are few resources dedicated to providing any real memory care at all"”and very few resources for entertainment of residents. In fact, most of the residents are left in their beds for most of the day, while some wander the halls alone. Since the staff seems overworked, they spend little time on the niceties of care, such as helping residents brush their teeth if needed. Residents who are paying privately rather than receiving Medi-Cal benefits are in demand. In fact, when we sought to release my mother-in-law, who was a private-paying resident, workers there attempted to frighten and threaten her to encourage her to remain. Very little innovation or imagination is used in caring for the residents. There are dinners for special occasions, but little else in the way of planned activities that are part of daily life. There is no designated space for entertainment or recreation, so no way to residents to get genuine privacy. Finally, the cost, which went up to $6,000 month recently before we moved my relative, is way overpriced, especially considering the accommodations and care there.
Read full reviewPhilippa K. · Visitor
May 18, 2011