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Key information
Medical Hill Healthcare Center is a 124-bed nursing home in Oakland, part of Pacs Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 4 for health inspections, 4 for staffing and 5 for quality of care.
Care on offer includes occupational therapy, physical therapy and speech pathology. It is certified by Medicare and Medi-Cal, and has been since 1987. The nearest hospital, Alta Bates Summit Medical Center, which has an emergency room, is 0.2 miles away.
Inspectors have visited 36 times since November 2023, most recently on October 28, 2026. Federal inspectors cited 26 deficiencies in that time, none rated as having harmed a resident (24 potential for harm and 2 minor or administrative). Regulators looked into 41 complaints in that time (5 substantiated, 3 partially substantiated, 9 unsubstantiated and 24 without a recorded outcome).
From April to June 2026, each resident received 4.01 hours of nursing care a day on average, 0.66 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections4/5 · Above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing4/5 · Above average
- State inspections1 serious citation in 3 years
Care & pricing
Care available
- Licensed capacity
- 124 beds
- State license
- CA 020000110 · Active
Pricing
- Average daily charge (Medicare cost report): $606 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Physical, occupational or speech therapy
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 4.3/5
Reviews
- Google4/5
My daughter was an inpatient here for several months and was well cared for. The staff were professional and courteous and helped her successfully discharge to another level of care at another facility. Her only complaint was the meal preparation not being up to her high culinary standards, but I take responsibility for that by sending her to cooking class LOL.
Read full reviewApr 30, 2026
- Google5/5
This place is so wonderful! They truly care about their patients! My father had a massive brain stroke and they helped my father walk and talk again! Their entire team is dedicated hardworking that care about my father gaining back his independence. They have monthly activities to keep my dad busy and they are nice and clean! The entire staff are just so amazing so grateful for John and Will supporting My father and our entire family through this journey! They are 10/5 rating! They go above and beyond for families!
Read full reviewApr 13, 2026
- Google5/5
I did describe my beautiful stay at the hill in Oakland. Positive and down to earth. Just wanted to mention that I recently met with the LVAD team atUCSM. 1100van ness San Francisco. They asked my opinion about my stay at the hill I couldn’t find enough words to express that deep appreciation of the place and the staff and policies. Just beautiful.
Read full reviewJan 12, 2026
- Google1/5
My experience was very good for awhile. I was being cared for by a wonderful CNA. Don’t want to reveal the name. But like I said everything was great, until they moved me to a three bed room. That was fine until I found out we’re sharing the bathroom with men. That’s why I was moved in the first place. Now doing it again. Just wrong. Then went to a doctors appointment, come back and to my surprise… now have a man in the room. Which is all the way wrong. No man is supposed to share a room with women. I don’t care how you slice it, it’s against all rules and law. Then they found out that I was not happy they decided to move me again. They knew damn well I wasn’t happy. I was angry and annoyed because that’s wrong. I’ve stayed in two different facilities like this. And never ever have a man shared bathroom or room with women. Men had their own rooms with men and bathrooms. Never ever has a woman shared a room with a man like I did in this place. And not only did it happened the first time, they moved another man into the other room I was in. And lied and said it was a woman. Even the staff was lying about it. I can tell the difference between a man and woman. All the science I learned in school showed me that I was right. But they kept the lie going on. And the food is not fit for human consumption. Gave me spoiled food. Food I’m not supposed to have because of health reasons and allergies. Still put it on my plate. Very bad cooks. My breakfast was good for awhile and then went downhill. Lunch was so so. I kept ordering salad, sandwiches. Dinner is what ever you want to call it. I ordered so much DoorDash to eat something that I could recognize. And taste and smell good. And if they didn’t have the vending machines for snacks, I didn’t know what I was going to do. Start buying my own food to keep in the freezer and fridge that I bought with my own money. So I can have whatever I want to eat. That’s called survival. They really don’t care about the people who are there the way they should be treated. It’s a shame! I have a lot more I can say about this place, but this is enough.
Read full reviewNov 30, 2025
- Google1/5
It’s really hard to get a hold of people there or to talk to your loved ones and if they need to get referred out to an assisted-living facility, double check the facilities and make sure they are actually licensed and not just bard and care I assumed that the places that they were referring me to were all licensed however, in the end we found out it was just board and care The facility where my grandfather went, kept saying he was too much and a handful which he is, but paying as much as we are paying it should not have been an issue. And then we were told that we would not be able to be prorated due to the facility having to pay medical Hill a fee for referring them, which was half of the payment we did. I genuinely do not think that Medical Hill has elders in their best interest Otherwise, they would give full detail details to the people that they are referring I had to explain things multiple times and they only gave me phone numbers to call to see if there was for my grandfather.
Read full reviewJul 3, 2025
- Google1/5
I was put here, and this place is a Zoo. Three people to a room that should have one, so one TV per three people. I am immune compromised, and they put me in a room with someone with c. diff. because I had diarrhea. They lied and said I had c diff so they could stick me with the infected (because they have way more patients than they can handle), whereas I was pointing to the lab results that clearly said I didn't have it. They exposed an immunocompromised person to a pathogen that could potentially kill them. I ended up leaving, going to the ER and being readmitted to the hospital and detailed to them what goes down there. Avoid at all costs if you want you or your loved ones to survive.
Read full reviewNov 7, 2024
- Google5/5
Very beautiful and accommodating facility! I was here a little while ago and they recently did renovations in the patient's rooms and bought brand new beds for every patient!!! The staff is busy, but very kind and helpful. The administrator talks with patient's and is really nice and fun! I totally recommend it!
Read full reviewJan 13, 2023
- Google1/5
I waited outside the main entrance quite a while after ringing two different door bells several times. Staff walked past, looked at me and continued walking as if they did not see me. Finally the receptionist appeared & let me in, along with another woman who arrived while I was waiting. That woman complained about calling several times with no one answering the phone. The receptionist responded that could not have happened. To prove her point, the woman called the facility while standing at the front desk. The line was busy. After our temperature was taken, we were told to put on gowns. Neither of us could figure out how to put the disposable gowns on properly. The receptionist laughed at us and finally helped me. The other woman mentioned that she had not been told to wear a gown on her previous visit and the receptionist again challenged the visitor’s statement. On a positive note, I found my “aunt” happy and comfortable. She said her bandages had just changed. When I left the outside door would not close. The push bar appeared to be broken!
Read full reviewNov 28, 2022