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Key information
Mountain View Healthcare Center is a 131-bed nursing home in Mountain View, part of Spyglass Healthcare. Medicare rates it 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality of care.
Care on offer includes a hospice program and an Alzheimer's program. It is certified by Medicare and Medi-Cal, and has been since 1967. The nearest hospital, El Camino Health, which has an emergency room, is 0.2 miles away.
Inspectors have visited 85 times since November 2023, most recently on October 13, 2026. Federal inspectors cited 61 deficiencies in that time (1 actual harm, 57 potential for harm and 3 minor or administrative). Regulators looked into 88 complaints in that time (12 substantiated, 1 partially substantiated, 22 unsubstantiated and 53 without a recorded outcome). Medicare imposed 1 penalty totalling $54,912 in that time (1 civil money penalty).
From April to June 2026, each resident received 3.97 hours of nursing care a day on average, 0.75 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)4/5 · Above average
- Medicare staffing3/5 · Average
- State inspections3 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 131 beds
- State license
- CA 220000410 · Active
Pricing
- Average daily charge (Medicare cost report): $623 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Activity room
- Arts room
- Business room
- Cable TV
- Climate control
- Fitness room
- Furnished
- Game room
- Garden
- Kitchenette
- Library
- Movie room
- Outdoor common space
- Private bathroom
- Spa /
sauna / wellness room - Telephone in room
- Walking paths
- Wi-Fi and internet access
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Activities
- Movie nights
- Music program
- Outdoor programs
- Resident run activities
- Scheduled daily activities
Services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Alzheimer's program
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Challenging behaviours accepted
- Colostomy /
ostomy care - Concierge
- Dementia /
memory care - Diabetes management (glucose checks)
- Fall risk management
- Family support services
- Feeding tube (G-tube)
- Hospice care on site
- Hospice program
- Housekeeping
- Incontinence care
- IV therapy
- Laundry
- Licensed nurse on site 24/
7 - Medication administration by staff
- Medication management and reminders
- Mental health conditions accepted
- Move in coordination
- Non-ambulatory care
- Physical, occupational or speech therapy
- Resident council
- Special diets (diabetic, renal, pureed)
- Visiting physician
- Wound care
Dining
- All day dining
- Allergy sensitive
- Diabetes diet
- Dining room
- Gluten free
- Professional chef
- Restaurant style dining
Safety and security
- Automatic sprinklers throughout the building
- Emergency alert system
Transportation
- Transportation and parking
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3.6/5
- 4.6/5
Reviews
- Google5/5
Rigo Calderon at Mountain View Health Care was kind, respectful, and attentive. He made sure I felt welcomed and supported throughout my experience. His professionalism and friendly attitude are greatly appreciated. Excellent service all around!
Read full reviewNov 1, 2026
- Google5/5
I had a great experience with Rigo Calderon at Mountain View Health Care Center. He was very professional, welcoming, patient, and genuinely helpful. He took the time to make sure everything was explained clearly and made the entire experience smooth and comfortable. It’s refreshing to receive such excellent customer service from someone who truly cares about the people he helps. Rigo definitely deserves recognition for his outstanding work. Highly recommend!
Read full reviewOct 31, 2026
- Google5/5
Great experience at the center. Staff member, Rigo Calderon made a great impression with his outstanding customer service at Mountain View Health Care. He was attentive, respectful, and always approached everything with a positive attitude. I appreciated how easy he was to communicate with and how genuinely helpful he was throughout the experience. His dedication and professionalism deserve recognition. I would definitely recommend him to anyone looking for excellent service.
Read full reviewOct 31, 2026
- Google5/5
I want to express my appreciation for Rigo Calderon at Mountain View Health Care. He was welcoming, thoughtful, and very professional throughout my experience. His patience and willingness to assist made me feel comfortable and well taken care of. It’s evident that he genuinely cares about the quality of service he provides. I would gladly recommend him for his outstanding work and dedication.
Read full reviewOct 30, 2026
- Google5/5
Rigo Calderon provided excellent assistance during my experience at Mountain View Health Care. He was consistently polite, understanding, and professional. I especially appreciated how approachable he was and how much attention he gave to making sure everything went smoothly. His dedication and positive attitude do not go unnoticed. I’m grateful for his help and hope his hard work continues to be recognized.
Read full reviewOct 30, 2026
- Google5/5
This review is for the assistant director of nursing, Jennifer I have a family member that has been in and out of here for years and I’ve had such a great experience and especially want to recognize jennifer. She was incredibly attentive, friendly, and always available to answer any questions I had. She took the time to make sure I felt comfortable, informed, and made sure my family member was genuinely cared for throughout the entire experience. Her professionalism, kindness, and responsiveness really stood out to me. You can tell she truly cares about her patients and takes pride in making sure they have a positive experience. I would absolutely recommend this facility to anyone looking for compassionate, attentive care
Read full reviewOct 23, 2026
- Google5/5
⭐⭐⭐⭐⭐ Highly Recommended! I would like to express my sincere appreciation to Mountain View Healthcare Center for the amazing care and service they provide. From the moment you walk through the doors, you are welcomed into a clean, comfortable, and friendly environment that truly makes you feel at home. A special thank you to Jennifer Crew for her exceptional service, kindness, professionalism, and attentiveness. Jennifer and the staff consistently make us feel welcomed, supported, and confident that our loved one is receiving compassionate care. Their communication and transparency mean so much to our family. The entire team goes above and beyond to create a warm and caring atmosphere for both residents and their families. You can truly see that they take pride in what they do and genuinely care about the people they serve. If you are looking for a clean, welcoming, and trustworthy facility where you can feel confident your loved one will be treated with dignity, respect, and compassion, I highly recommend Mountain View Healthcare Center. Thank you, Jennifer Crew and the entire Mountain View Healthcare Center team, for making such a positive difference for our family.
Read full reviewSep 24, 2026
- Google5/5
I had a really good experience at Mountain View Health Care Center. The staff was friendly, caring, and attentive, and the facility was always clean and well kept. I especially want to shout out Rigoberto Calderon for his great service—he really goes above and beyond with kindness, professionalism, and attention to detail, and it truly makes a positive difference. Thanks to Rigoberto and the whole team. I’d definitely recommend this place if you’re looking for quality, compassionate care.
Read full reviewAug 3, 2026
- Caring.com5/5
Excellent facility ! Beautiful location . Exceptional caring staff and much more . I and family are so pleased with staff and how well maintained the facility is kept !
Read full reviewFamily member
Mar 12, 2024
- Caring.com5/5
Great staff, nice food, incredible rehab. This place is a gem
Read full reviewGregory C. · Family member
Mar 12, 2024
- Caring.com1/5
I would rate Mountain View Health Care Center (MVHC) a ZERO for how they treated my husband, the patient, and me, the spouse and advocate from December 1 to December 11, 2020. My husband went into this facility on December 1, 2020 from a hospital with a NEGATIVE covid test, since MVHC would *not* take covid positive patients. They were a covid-free facility! By December 5, I learned that they had covid-positive patients admitted. They NEVER told me or called me to tell me this news! I wanted him transferred to another covid-free facility STAT, but they stalled, and stalled, and stalled! The staff would NOT talk to me. They NEVER called me about anything, not one time: my husband’s health, his status, the covid in their facility. In fact, they would NOT return my calls and even hung up on me twice rather than talking to me. The only reason he got out of there was to go back to hospital for a medical procedure. The hospital tested him immediately for covid, and YES, he was POSITIVE. Due to MVHC’s lack of proper covid protocols, my husband acquired the covid virus in their facility despite my pleas to extract him from there for OVER ONE WEEK! Their cooperation was NIL! Did they just want the money? He definitely caught the covid virus there, since he was negative going in, went nowhere in between , and was positive coming out. MVHC is negligent and not deserving of any more patients!
Read full reviewFamily member
Dec 13, 2020
- Caring.com3/5
I have mixed feelings about Mountain View Healthcare Ctr. Most of the caregivers were awesome. The PT and OT were very thorough, but I didn't care for the doctor that was there. She seemed a little impersonal. When I went to visit Dad one day, I found him in his wheelchair falling down and he was calling for help. I was very frustrated. The food was also not very good. A lot of times, they brought the food in but they didn't even offer to serve it to my father even though he had a broken wrist. Despite the fact that it was an older place, it was very well maintained, freshly painted everywhere, and extremely clean.
Read full reviewFamily member
Jan 13, 2018
- Caring.com4/5
I've lived in Mountainview for forty years and I wanted something close to my house. I had a list of about 40 places to choose from and this Mountainview healthcare center sounded most attractive. My brother checked it out and said it would be okay. I've been here long enough to be very comfortable. It's a wonderful place. On my side of the building, we have a little yard, and in the middle of the building, there's an atrium that's landscaped. There's a big tree and four therapeutic bunny rabbits. My room is wonderful. I have very good care. They have very good and capable CNAs, they respond in emergency situations well and on a day to day basis they're quite good. The nursing staff is very competent and more tuned to geriatric services than others. The director of nursing is just fabulous and the ombudsman is quite remarkable. There is a very good physical therapy staff and they really address the needs of the patients. There's a very active resident council and a good activities department. They have activities that are good for the Alzheimer's unit, for everybody and adults that are more functioning because 90% of the patients are wheelchair bound. We also have a part time beautician here. They're constantly working on the food and they take criticism, compliments and constructive suggestions well from the residents. For the 4th of July, we had the most wonderful barbecue outside and there was even a piano player. It doesn't cost an arm and a leg to be here and it provides a lot for the money.
Read full reviewResident
Jul 24, 2013
Location
2530 Solace Pl, Mountain View, CA 94040