North Bay Post Acute

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  I have been at northbay post acute for 4 months due to a below the knee amputation and it has been a very posative experience from the staff the c.n.a the nurses everyone was very attentive and kind and caring it is a very clean and nice facility 5 stars 🌟 ❤️

  Read full review

  Oct 15, 2026

• Google5/5

  Service has been outstanding, this is my third time coming back to get rehabilitation at this facility. I am very well accepted here by all of the departments and their staff.

  Read full review

  Oct 6, 2026

• Google5/5

  Having had a previous bad experience at assisted living, this place is amazing. I was scared that I had to go to assisted living a second time, but after reading the reviews of this place I thought it would be all right. I arrived, stayed the night and then the next day they got me situated. They were very thorough. Attentive, polite, kind and listen to my needs. I don't know if my case is more complicated than others, but I know it's complicated so they were able to get things together and they got things right. I'm here because I am non-weight-bearing on my right side and I have stairs where I live. The food is okay. Physical therapy meets me where I'm at and helps me improve. They are working with me 5 to 6 days a week. They are also managing my pain and giving me all the meds I need for all my health conditions. I am in a three bed room and it is fine, although the bathroom we share with another three bed room so there are six of us. That's a little rough but the staff is attentive to keeping it clean. The staff here is so kind and they put up with my loved ones who bug them about things. They allow my dog to come visit me and she is not the nicest but the staff all are happy I get to see her. I want to give a shout out to the staff and recognize how awesome they are. Tony, Alicia, Renz, Andy, Rudy, Paul, Santana, Jean, Mike, Mario and Maggie. Just to name a few. These people have made my stay here. Much more bearable. I have a personal TV and they have internet. They also have activities everyday so it is a social place and a place to get well. I don't know what else to say.

  Read full review

  Jul 26, 2026

• Google5/5

  I was talking to another resident one morning and he made me a little teary eyed. He's an older gentleman and we were talking about when I get discharged. He told me when I get discharged I will be leaving a hole in some of their hearts 😭😭. He told me that I have made my spot in a lot of their hearts and I won't be forgotten 😭😭. I've only been here since 6/24 and at first I wanted to be saved I hated it here but once I accepted that I needed to be here I opened up. I talked with the residents, the CNA's, the nurses, the directors, and the therapists, and honestly I'm going to be a little sad when I leave here. These people have taken the time to get to know me and I have gotten to know them. Not only will I leave a hole in their hearts but they will leave one in mine. This experience was an eye opener for me. Some of these residents have been here for ten years and I was complaining after a couple of days. I'm glad I had this experience. You all showed me compassion, even in my worst moments, you treated me like a person not just a paycheck. I consider a lot of you that worked with me friends. I hope that I can keep in touch with as many of you as I can so that we can celebrate each other's success. When I leave here I'm going to be taking great stories and memories with me. Thank you to every single one of you that took the time to get to know me. I know that when my time finally comes to go home I will be leaving here with tears in my eyes a hole in my heart. Thank you North Bay Post Acute for this experience.

  Read full review

  Jul 19, 2026

• Google5/5

  My experience during my stay at North Bay Post Acute has been excellent. Staff has been kind, right here effective. I know if I had a problem someone will be right here promptly, courteously, knowledgeable and kindly to taker care of it. Every department is good, food is good, nursing staff is excellent, activities are interesting, entertaining and educational and fun. I had a good experience while playing bingo and Loteria, they both were called bilingual in English and Spanish, it was able to learn from that. I had a nice room, and a climate control was excellent that I don’t feel like leaving.

  Read full review

  Apr 9, 2026

• Google4/5

  I would highly recommend this nursing home and physical therapy program. The food was okay, and there was a pretty reliable food menu and snacks. I would ask for late-night snacks, and depending on the staff, they would accommodate my cravings. I came to this home for physical therapy training because before my motorcycle accident, I had some pretty bad injuries. I had run my motorcycle, an Aprilia RSV4 1100, into the rear of an SUV on the 880S freeway (San Leanero). Unfortunately, my motorcycle was totaled and smashed to pieces, including my injuries. I cracked my helmet in half, and luckily, my body armor kept me alive. I could no longer walk; I lost my spleen, and my stomach had a massive scar drawn across the middle of my stomach, so I could only imagine what my guts looked like on the freeway. But after the induced Colma and countless surgeries, reports are shared by my family that twelve hours later, I managed to come out of this accident alive and well. Both of my arms got rolled up on themselves, and impressed by how Castro Valley Sutter Health put my arms back together, I was left with two twelve-inch scars, which included countless staples on both arms. I had spent four months, having spent seven months between two hospitals before landing at North Bay. The main purpose of transferring to North Bay was to spend almost 4 months at Sonoma Specialty. The main purpose of coming to North Bay was to participate in their physical therapy activities. I would say their physical therapy is top-notch! Their staff and RMA made the transition very pleasant. Plus, the CNAs and nurses, for example, Jennifer, Jessy, Mackenzie, Melissa, Veronica, Blanca, and Rosa, made my care pleasant and engaging, helping me walk again. The physical therapists, like Lizabeth, Clare, Laura, and Renz, held my vision and care in perspective!

  Read full review

  Apr 5, 2026

• Google5/5

  So my brother Bruce Robert was there for about a week. I thought the care that he got was beyond what I expected the service there was unbelievable. Everybody was nice and the people that were actually staying there somewhere nice. The two gentleman that was in my brother’s room they were completely nice. They were helpful on both sides. The people in the front office went beyond their duty to make sure everything was in order when I walked in the door that they were having to be in the hallway, they said Miss Roberts how are you doing today? That really made me feel good about knowing that I’m in a good place for my brother. They just hired a new social worker in the back which I thought she was beyond the capability that she pulled off while we were there was unbelievable. I just wish I had her at the other place where we came from because we got less from them for an outcome that had to make my brother go back to the hospital because we were not ready at home. They made sure that we were ready here at the house before he came home today which I thought was really good and I would definitely recommend this place to other people that need a helping hand because the staff there is really good end of the kitchen. Staff and I work for a kitchen was beyond in the rehabilitation center they needed a lot more equipment in there, but I talked to him about it and it was just gonna be a lot of red tape that they’re gonna need to get a little bit better on things that they can do but the equipment that they currently have right now my brother was able to walk 37 feet holding onto a handrail with their assistant, which was unbelievable so they really wouldn’t be on and beyond to help people out that’s there and I thank you guys for doing this

  Read full review

  Jan 17, 2026

• Google5/5

  I've been a current resident here at North bay Acute for a while now, and I think it's great. The physical therapy team is so enthusiast about getting stronger and having a good time simultaneously. They asked me what my goal were while staying here would be, and since I've been in a wheelchair for 4 years, I told them I'd love to walk again. Today I walked from the gym to my room ( with a walker ) but nonetheless, I was out of my wheelchair and feeling so surprisingly self accomplished. The food is based on a well balanced diet and is nutritious. The staff is professional, authentically caring, and really do want what's best for each individual client and their specific needs. Overall, I'm glad I came here before going home...as I do need a bit more help with the everyday things that I most likely would initially struggle with...so I'm very greatful for their assistance.

  Read full review

  May 22, 2025