Redwood Healthcare Center LLC

Reviews and listings

What families and listing sites say.

Reviews

• Google5/5

  the nursing care here is amazing! and the director of nursing really knows her stuff and thats what seniors need is good nurses who know how to care for complex health concerns. I highly suggest Redwood if you need intense nursing attention post hospital

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  Jun 16, 2026

• Google5/5

  I was in the care of Redwoods for a little over a month. The moment I came through the door, they all welcome me with open arms and made sure I was comfortable. The CNA’s were constantly checking to see if I needed anything. The nurses were really helpful and answered any questions I had regarding my medication, injury, etc to the best of the ability. Food was good enough to where I had requested for seconds many times during my stay. The patients there were all friendly. At the moment if anything were to happen to me again(I hope not) I would request to be in the care of Redwoods facility once again. Until next time my friends.

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  Mar 26, 2026

• Google1/5

  I wish I could give this zero stars. My family member was admitted to this rehab facility following surgery, and our experience has raised some serious concerns about professionalism, patient respect, and the overall environment of care at this facility (and the workers) A nurse administered melatonin and instructed her to go to sleep at around 8 pm without providing a medical explanation or clearly stating that the medication was optional. It was presented as something she was expected to take. When she exercised her right to refuse it, the nurse’s attitude noticeably changed and became dismissive and unprofessional. What was especially concerning was the strong impression that the medication and early bedtime were being used for staff convenience rather than for patient care. It felt as though the goal was to have her sleep so that less care, interaction, or attention would be required, rather than addressing an actual medical need. (this is based on feelings, so allegedly) In addition to this, the condition of the premises was unacceptable. Medical equipment was visibly discarded and stored outdoors on patios that are clearly visible from the street. This included old medical beds, wheelchairs, mats, wedge pads, and similar items that should be properly stored or removed. This environment is not conducive to healing and presents as a blight and eyesore, not only for patients but also for the surrounding community. Patients have the right to informed consent, respectful treatment, and a clean, appropriate healing environment. Rehab patients are often vulnerable, and care should be centered on their needs and dignity, not on convenience or neglect. Families considering this facility or do not have a choice, but to choose this facility , should remain closely involved, ask to review medication orders, would be present often , communicate when it’s needed and advocate early if something does not feel right. Thank you and YES we are in contact with the Director of this facility.

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  Jan 30, 2026

• Google1/5

  My parents had a very unsafe discharge after being at Redwood Healthcare in Oakland for 4.5 months. They lied to my parents about where they were going to be discharged and left them with no help, no home healthcare, on and on. In the beginning Bea the Marketing Agent lied to me about RHC- she told me the facility was being remolded , that it had central air conditioning, and lots of other things. Well this was not the case. Meanwhile my parents were discharged to an unlicensed home- basically as room renters with no help! They just wanted their room opened up so they could charge $50K a month for ReHab. Greed, Cruelty, No respect or dignity for my parents. Poor communication, no follow up, most of the staff is nice but very overwhelmed. Directors, Admin, SW very unprofessional. Do Not Let Your Loved ones be admitted here!

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  Nov 6, 2025

• Google1/5

  On Thursday evening my son was transported to Redwood health from St. Mary’s Hospital. he was brought there to finish out his antibiotics and to receive physical therapy. The transporter forgot to get his medical papers and had to turn around and go back to the hospital to get them and then he wasn’t happy about going to Oakland and wanted to drop him off at train station, but he proceeded to the home. Once my son arrived there, nobody seem to know what’s going on. It was a lot of chaos nurses snapping at other patients and cursing at them to get back to the room. They told him they didn’t know what was going on with his medication’s and he had to wait till Monday, but the hospital had told my son that the orders were sent ahead of his arrival. he had missed a 24 hour regiment treatment. The facility reeked basically with piss. My son up and left got his way back to the general Hospital, now has a fever and has been admitted to that hospital. I am so livid over this whole fiasco. This place needs to be shut down. I wouldn’t even send my dead cat there!!

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  Aug 25, 2024

• Google1/5

  Do not send your loved one here! Social Worker is non responsive. Leadership plays games that they didn’t know Drs orders and therefore do not provide PT or OT at the correct intervals. Patients walk in out of your room due to their own cognitions. Management sucks- do not go to this facility!!!!!!!!!

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  Aug 4, 2024

• Google1/5

  I was there for about 5 days. The staff were all clean and 70% were friendly. The rest were grouchy Korean staff. The food was slop, and I usually LIKE hospital food. Food trays were often left in rooms or hallways overnight. I counted 7 roaches on one sq foot tile. Social worker was nearly impossible to reach. Was there for a fractured spine and various bruises and abrasions. Was told the PT dept was excellent yet they gave me about 5 minutes a day til I complained. They allow patients to smoke cigarettes and weed on a patio right next to the main nurse station and nurses sell cigarettes to patients day and night. Patients bellow insanely from their rooms or hallways for hrs. I'd never wish this place on an enemy. 5 days seemed like 10. Nightmare.

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  Nov 3, 2023

• Google1/5

  Untrained staff, many with significant language barriers, offer greatly reduced levels of care. Building is conspicuously non-ADA complient. Client restrooms not usable by those in wheelchairs. Wheelchair-bound clients many forced to continuously dishonor themselves due to lack of essential equipment if you are not going to have bathrooms that are wheelchair accessible. Occasionally unclean food means that some residents if they're able must find food elsewhere, due to never knowing when the food is going to be clean. Even if the food was clean, it's probably healthier to eat the paper plates they serve every meal on. Upon my arrival to this place they didn't have any of my very necessary seizure medication or medication for PTSD ordered I didn't have any medication for the first 48 hours that I was here. My seizure medication wasn't filled properly for 6 weeks. At 7 weeks I finally was able to sign some of the admission papers as none of it had been done at all. They are frequently short-staffed constantly calling on call nurses and CNAs who don't quite know the residence and owe me the merest scratches of an outline of what the job entails. Resident call lights can go unanswered for up to two to 3 hours at a time. The state of care can be quickly assessed by looking at the state of the clientele. Even for a nursing home in Oakland, the state of this establishment is extreme. If you have the means and the ability I highly suggest if you have serious needs or have a serious need for rehabilitation physical rehabilitation as I do you will need to find another place to receive your rehab.

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  Nov 9, 2018