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Key information
Santa Clara Post Acute is a 201-bed nursing home in Santa Clara. Medicare rates it 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality of care.
Care on offer includes occupational therapy, physical therapy and speech therapy. It is certified by Medicare and Medi-Cal, and has been since 1969. The nearest hospital, Kaiser Foundation Hospital-Santa Clara, which has an emergency room, is 4.6 miles away.
Inspectors have visited 93 times since November 2023, most recently on October 15, 2026. Federal inspectors cited 51 deficiencies in that time (1 actual harm, 49 potential for harm and 1 minor or administrative). State health inspectors (CDPH) cited 3 citations in that time (1 class AA, 1 class B and 1 administrative penalty). Regulators looked into 203 complaints in that time (26 substantiated, 70 unsubstantiated and 107 without a recorded outcome). The state health department (CDPH) imposed 3 penalties totalling $148,000 in that time (3 fines).
From April to June 2026, each resident received 3.82 hours of nursing care a day on average, 0.48 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures4/5 · Above average
- Medicare quality measures (short stay)2/5 · Below average
- Medicare staffing4/5 · Above average
- State inspections4 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 201 beds
- State license
- CA 220000411 · Active
Pricing
- Average daily charge (Medicare cost report): $423 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Licensed nurse on site 24/
7 - Medication administration by staff
- Physical, occupational or speech therapy
- Resident council
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Come and see for yourself
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 1.7/5
- 3.1/5
Reviews
- Google5/5
I wanted to take the time to thank Jessica who has been truly amazing with assisting in every matter - with my mother. Jessica is not only very knowledgeable about the processes for patient care and assists with transitioning back home or to another boarding care; she is a very compassionate and supportive person. I can’t thank her enough for the phone calls to explain resources, possible equipment needed for the home and having a genuinely good heart towards patients. I’m unable to be physical present with my mother but she is the one person that has provided me with comfort. I truly appreciate all and everything Jessica has done for my mother. Many thanks & appreciation! I really hope her manager and/or the facility can recognize this wonderful woman!
Read full reviewOct 21, 2026
- Google5/5
These people have taken such good care of my mother over the past six weeks if unbelievable. They are patient, professional, and caring, which is most important My mom was miserable at the last facility. If I could get better than five stars, I would
Read full reviewJul 22, 2026
- Google1/5
Since 8am this poor woman has been crying PLEASE HELP ME! This afternoon, and roommate yelled at me I WANT SOMEONE TO KILL YOU@ MY WITNESS IS THE TECH WHO WAS INSTALLING THE TV AND THE OTHER ROOMMATE. WHAT IS GOING ON HERE???..
Read full reviewJun 2, 2026
- Google5/5
I came to the facility for recovery from my ankle surgery. Starting from the admissions process to discharge, I have had a really good experience. A big shout out to Station 1 nurses, CNAs who at times went above and beyond to support and take care of me! The administrative, maintenance, facilities, housekeeping staff are very helpful too! Huge thanks to Fhaye from therapy for working with me patiently, motivating me and helping me stand on my 2 feet. I could not have done it without your help! Thanks to Terese who problem solved my daily activities issues and strengthened me for next steps. The facility is clean and the staff is friendly, diligent and sincere. It is a very big and busy place. If the staff is helping another resident, I am prepared to wait. A little hiccups here and there at times, not serious enough to take a star away!
Read full reviewNov 13, 2025
- Google5/5
Great staff here taking care of my brother Henry! Kareem goes above and beyond to take care of these residents! The facility just got there floors done and they look amazing. Overall very happy with the service and care that my brother is receiving.
Read full reviewMay 22, 2025
- Google1/5
My mother is currently at this place.. it is very horrible at this place. My mother is getting neglected mistreated not giving her meds on time. This facility is not equipped to even be a recovery center. She has been there two days and my mother asked when she got there. Can I use the restroom they told her that she has to go to the bathroom in her diaper and when they get to her, they get to her. When you have a family member that’s in a rehab rehabilitation recovery center. The staff will act so different when you were there when the minute you leave. their patience. I will be removing my mother from this facility. This place needs to be shut down.
Read full reviewJan 19, 2025
- Google4/5
We have our Mom there for a few months now. It's a very tough job and overall we found the staff, nurses, CNA's are kind and friendly. Jessica was a great communicator and kept us updated all the time. Olga is super good at how to operate the bed, Amritpal is very helpful to resolve the issue in Mom's room. We would give a 5 star if it's not because Mom's phone charging line at her bed kept getting busted for unknown reason (kind of frustrating). We are very grateful that Mom is being taken care of.
Read full reviewOct 18, 2024
- Google5/5
My 86 year old mom with dementia broke her hip and was transferred here after surgery for 30 days of rehab. We stayed with her for good portions of the time. Enough to see the day to day environment and level of care provided. We were blown away by how kind, professional, supportive, patient, and caring the entire staff was not just to mom but to others we observed as well. From housekeeping to admin, the team was amazing. The nursing care, PT, OT, and support staff exhibited a patience and level of warmth throughout some very difficult moments. This was our first exposure to the healthcare industry on this level. There were some really difficult patients, including my mom, that due to pain or other ailments were challenging to care for. Yet, the entire staff that we observed maintained their patience and caring demeanor regardless of the challenges presented. I am so so impressed with this profession and the truly amazing team at Valley House that does this work. They made my mom and our family's experience of a very difficult time so much better than it could have otherwise been but for their amazing care. We are forever grateful to the Team there.
Read full reviewJul 20, 2024
- Caring.com1/5
Staff is horrible took them 30 minutes to come check on patient after pushing their call button patient soiled their pull up. Rn's and Lvn's just sit and ignore call buttons and will not help the Cna's staff does not bathed patients very well family member got a bad rash on bottom and really bad Stinky crusty toe ham between toes. Staff was to always stay with patient while eating due to choking hazard and they constantly left him a l lone in room while eating. Meditation was always late. Maryanne greets you when family arrives after that she is no where to be found. Don't take your love one here horrible experience.
Read full reviewFamily member
Oct 8, 2023
- Caring.com1/5
My mother had a terrible experience there as she waited a few days for a scheduled surgery. Then, the night after she had surgery, she had a dream, fell out of bed (no railings on the beds), re-injured the place that had been operated on, injured her back, and I was not informed. She was still in agony and bloody bandages about 8 hours later, when I got there to move her to another facility. This place is very unorganized, understaffed, and poorly managed.
Read full reviewFamily member
Sep 27, 2022
- Caring.com1/5
Do not send your relative to this place. They treat their residents horribly. I have tried to talk to my uncle for over a month and they will not give him the phone even when he had just left the hospital. Today, I have called four times and I was hung up on twice, told to call back a third time and I am still on hold for the fourth call now for over 40 minutes. My uncle tells me that they never tell him that I call so he thinks that no one is calling him. My brother can't get in touch with him also. One of their accountants tried to get me to go behind my uncle's back and get control of his accounts even though he is not behind on any payments and he has no cognitive issues. I cannot stress this enough that this is a horrible place. My uncle is also supposed to get wound care but one of his wounds has not healed for over five years and he has gone back into the hospital several times over those years.
Read full reviewFamily member
Sep 27, 2021
- Caring.com4/5
I like Valley House Care Center. It's very close to my house. The staff is really friendly and very accommodating. It's pretty fair and OK, and they have physical therapy. They have Bingo, someone plays the piano, and someone sings and dances.
Read full reviewVisitor
Oct 20, 2017
Location
991 Clyde Ave, Santa Clara, CA 95054