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Key information
Sunnyvale Gardens Post Acute is a 140-bed nursing home in Sunnyvale, part of Pacs Group. Medicare rates it 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality of care.
Care on offer includes a hospice program. It is certified by Medicare and Medi-Cal, and has been since 1991. The nearest hospital, Kaiser Foundation Hospital-Santa Clara, which has an emergency room, is 2.4 miles away.
Inspectors have visited 45 times since November 2023, most recently on September 17, 2026. Federal inspectors cited 35 deficiencies in that time (1 immediate jeopardy, 1 actual harm and 33 potential for harm). Regulators looked into 52 complaints in that time (6 substantiated, 1 partially substantiated, 15 unsubstantiated and 30 without a recorded outcome). Medicare imposed 2 penalties (listed amounts total $43,176) in that time (1 civil money penalty and 1 payment denial).
From April to June 2026, each resident received 3.9 hours of nursing care a day on average, 0.57 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections2/5 · Below average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)5/5 · Much above average
- Medicare staffing2/5 · Below average
- State inspections7 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 140 beds
- State license
- CA 220000442 · Active
Pricing
- Average daily charge (Medicare cost report): $812 per dayNursing home
Payment types accepted
Room type
- Private room
Daily life
Details
Facilities
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Bathing assistance
- Colostomy /
ostomy care - Diabetes management (glucose checks)
- Dressing assistance
- Feeding assistance
- Hearing or vision impairment support
- Hospice care on site
- Hospice program
- Incontinence care
- Insulin injections
- Licensed nurse on site 24/
7 - Medication administration by staff
- Mental health conditions accepted
- Palliative care
- Physical, occupational or speech therapy
- Pressure injury (bed sore) care
- Resident council
- Respite (short) stays
- Special diets (diabetic, renal, pureed)
- Transport to medical appointments
- Walking assistance
- Wound care
Safety and security
- Automatic sprinklers throughout the building
Policies
- Accepts managed care plans
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
- Accepts private pay
Come and see for yourself
The best way to know if a place is the right fit is to experience it in person. Arrange a visit to explore the space, get a feel for daily life there, and ask any questions along the way.
Reviews and listings
What families and listing sites say.
Ratings on other sites
- 5/5
- 4.2/5
Reviews
- Google5/5
I appreciate the excellent care service given to my husband. I am thankful to Sam, the very caring help from Sam, the social worker director. I will miss all the staff. I want to say thank you to all the staff who are so helping!!
Read full reviewOct 28, 2026
- Google5/5
My mom was at Sunnyvale Gardens Post Acute for 3 months. Zaldy in Business Development was always very quick to help, even after hours. Our nurse Meenu was always very kind, helpful and went above and beyond of what was expected. We are very appreciative for all of the care received.
Read full reviewOct 28, 2026
- Google5/5
Being here at Sunnyvale Gardens is a 5 star. The staff here is exceptionally wonderful! The nurse's are very nice. They are always attentive! The facility is very clean. They have a dining hall where they have church, crafts, movies, Bingo etc... My favorite was the Bingo. If I had to be in rehab or live here I would request to come here. Very nice facility
Read full reviewOct 19, 2026
- Google4/5
Great area/neighborhood. Safe facility. Staff is generally helpful and friendly. All therapists are knowledgeable and skilled, most are professional, as well. All leadership and administrative staff are approachable and accessible. Due to being highly involved in the treatment plan and communicative with the healthcare team, we got fairly good results with this facility and had a fairly positive experience with the staff.
Read full reviewNov 12, 2025
- Google4/5
Recently, my mom underwent hip surgery, and after being discharged from the hospital, she spent some time at Sunnyvale Garden Rehab. Despite the natural challenges of recovery, the experience was genuinely positive. The facility is bright, clean, and thoughtfully designed with lovely gardens where both patients and families can relax. The staff were consistently professional and kind, and the management took the time to reach out to us as family members to ensure we were comfortable and heard. Overall, I’d give the experience a solid 4.5 stars. The only small area for improvement would be the food options. My mom is Asian, and we noticed there weren’t many Asian-flavored meals available. With more and more Asian patients enrolling, adding a bit more variety in that area could make the experience even better. Thank you again to everyone at Sunnyvale Garden for making my mom’s rehab stay as pleasant and supportive as possible.
Read full reviewOct 22, 2025
- Google4/5
My parents had stayed at this facility years ago before management change so I visited them when mom needed help again and was pleased to find some of the people that really mattered like Nurse Meenu who has a golden human interaction and management style and is on top of things, and also Nurse Wendy who is a hard worker who tries to make time for everyone as best as she can. Also CNAs Moon, Rebecca and May who show great compassion. Most importantly Dr. Jamali is a super physician with amazing bedside manners and knowledge. I'd give them 5 stars but there is some room for improvements. The PT department was instructed to send 2 people for my mom's issues and repeatedly failed to do so. A few times, they made up stories about my mom refusing treatment when she had only done so once when she had a bad day. Also, food could improve at this place; especially, the sandwiches had barely anything in them. Normally the place is very clean and nicely renovated but passing by some rooms it seemed like some patients had been changed (diapers) but needed an air freshener (bad small passing those rooms). In the end the medical staff which is the most important part was amazing but other departments need improvement. Overall I am very happy that we chose for mom to stay here again.
Read full reviewApr 9, 2025
- Google5/5
Great staff, very professional and caring facilities for rehab of loved ones. The staff goes extra mile for the patients and their families. Very open space, great PT/OT facilities for recovery from fractures for seniors. Firetv and windows in every room so guests have their own open spaces. Highly recommend
Read full reviewApr 9, 2025
- Caring.com5/5
My friend is in Sunnyvale Gardens Post Acute. They have to administer her medicine, and she is strictly in bed. I was in her room for a couple of hours, and the staff came by. She did what she was supposed to do, and she seemed friendly. I also saw people at the front desk, and they looked nice. It's a nice facility and feels comfortable. The room she was in was nice, too. It had a room for two beds and was more like a hospital because it was for skilled nursing. They had activities available for the residents. They had bingo and some line dancing. I think what she's paying is worth it.
Read full reviewFamily member
Dec 1, 2024
- Google5/5
I was here for about one month and a half. The staff was great. The nurses were great very helpful. The place is very clean. My room was cleaned every day. The physical therapy was great. Thank you Terese and Ryan. Sorry if I spelled her name wrong. The food was good. Special thanks to NURSE Cruz and CNA Anthony. Thank you to Luis for keeping my room clean. (Gracias a Luis por limpar mi cuarto.) THANK YOU ALL!!!
Read full reviewSep 6, 2024
- Caring.com4/5
Wonderful and caring staff. Great food. Felt that my husband received great care in a timely manner. If we ever need post hospital care again we would go back to Manor Care. They need to take better care of the gardens and wash their windows.
Read full reviewFamily member
Jul 15, 2023
- Caring.com1/5
My mother was send here for wound care when the pandemic started. She had bedsores and the home cares were short on nurses. They did not care for her. All they did was do covid tests on her. They told me her wounds are healing but every time I went to visit she looked worse and worse. Finally I asked them to send her to the emergency room. That is when they told me that her wound was worse. My mother died in the hospital a few days later
Read full reviewFamily member
Jun 18, 2021
- Caring.com5/5
I have been a patient since August 31, 2019. All good the nurse and beyond helpful Marianne has been delightful in admissions. I’ve only had positive experiences a partner is working with me in PT and zero is this weekend she’s wonderful so it’s OK this is very good place I will not say anything bad about it’s a five star out of five star and you will get the care you need this is my third time And I will be back again if necessary we will figure out a plan I think she wants our places in this place is five star thank you Carla A Madden
Read full reviewResident
Sep 6, 2019
- Caring.com4/5
I had rehab for 10 days at Manorcare Health Services. When you go into the main door there's somebody at the desk if you need help, and there's a sitting area to the right, and further to the right, there's a room with coffee and tea and you can get that anytime you want. To the left, you get to the section with the little more upscale rooms, and to the right will be the area that's a little less expensive. I chose to be in the better area and opted for a private room. The staff was wonderful, very kind and helpful. I like the staff a lot. The nurses and aides were very accommodating. The problem I ran into was they loaded all the trays onto a cart and brought them to the rooms, and I felt that the food was just lukewarm and not hot. I told them about it and they told me they can have my food held in the kitchen until I was ready for it and they can go get it and bring it to me, which they did, and that worked out wonderfully well. The food that was supposed to be hot was hot, and the food that was supposed to be cold was cold, and the food was very tasty. They have quite a few activities, one being going to a large room where you can have wine and snacks, as well as arts and crafts.
Read full reviewResident
Feb 28, 2019
- Caring.com5/5
I had great care for the week I was recovering after a hospital stay. I was given lots of attention from compassionate nurses, nursing assistants, therapists, and social workers. I left after just 6 days stronger and more balanced on my feet due to the knowledgeable and attentive programs and staff. It was wonderful to have my own private room complete with a private shower looking out over the beautiful grounds.
Read full reviewJane C. · Resident
May 23, 2018
- Caring.com4/5
My mother-in-law went to Manorcare. It's a great place. The decorating feels a little old, but other than that, they're really good there. It was really nice, and they took good care of her. She didn't like the food. They had some activities, but she didn't really participate in much. Her room was OK. However, the decor was pretty outdated and old. They have a lounge, but nobody was ever in it. They also have a physical therapy room. I didn't see a cafeteria.
Read full reviewFamily member
Jan 11, 2018
- Caring.com2/5
My father was just admitted to Manorcare Health Services in Sunnyvale. I was appalled by the less than professional service of the phone staff. Evidently, the operator leaves every day at 6:30pm PST and there is no one on staff designated to answer the phone. I let the phone ring at least 15 times both times I called and was given the run around as to why no one answered the phone. There is no excuse for this especially when relatives need to contact patients at the facility. I suggest that the situation be remedied immediately.
Read full reviewMaria F.
May 12, 2016
- Caring.com4/5
My grandmother was a resident at this facility for a short time to recover from a surgery. Her husband, my grandfather, was a resident for a long time (that is why my grandmother stayed here for her recovery) and eventually passed away here. He became a resident originally because he was very weak and my grandmother could not care for him. In addition, he was having other physical and mental health issues (dementia). We hoped that he would get strong enough, from the physical therapy, to live at home again, but that did not happen.The facility seems clean and tidy. The staff were mainly very nice and helpful. The place definitely has an odd and distinctive smell, but it's not awful. I mostly know about the dining facilities and food, since I usually visited for mealtimes. I would not give high ratings for the food. For example, for a while, my grandfather could not eat food that required a lot of chewing. So instead of serving him a salad of iceberg lettuce, they gave him pureed iceberg lettuce. I don't understand why they're even serving the regular iceberg salad, since it has almost no nutritional value, and it was difficult enough as it was for my grandfather to eat enough food. It seems that nutrition at this facility could be much improved.
Read full reviewFamily member
Nov 8, 2012
- Caring.com4/5
My experience with this facility was very positive. The only negative was that my relative had to share a room. She really didn't have adequate room to keep her belongings. However, I'm sure that if the family was willing to pay more, she could have had her own room. The facility had a few different levels of assistance - ranging from relatively independent assisted living in apartments to full nursing care facilites. My relative was in the nursing care part. The facility was very clean, but it didn't have the common nursing home odor. The nurses and other staff members were attentive and helpful. They appeared to genuinely care about the patients/residents. They always seemed to treat the residents with care and a level of dignity and curtesy, and not just as a job to be dealt with. The staff members we spoke with were fluent in English which made communication much easier than in some other facilites I have visited. We were always able to find an attendant if we had any questions. We were kept up to date on my relative's medical care - any updates or concerns were given or addressed. They also had activities such as bingo, singing, etc. to keep the residents/patients engaged in life. In addition, they offered personal services, such as salon services for the residents at additional cost. The facility was well-kept, and relatively modern. It was also nice that we were always able to find a semi-private lounge area if several of our family members were visiting at once. We were able to bring food and other items in to enjoy with our resident relative and with each other. There was also a nice outside area for visiting. Overall, assisted living and especially nursing home facilities are usually not very pleasant places to visit. This facility, however, was just about as pleasant as such a place can be.
Read full reviewFamily member
Jun 29, 2012
- Caring.com3/5
This facility offers skilled nursing and rehab services. It's set off of a main street in Sunnyvale, in a residential neighborhood"”and parking is horrible; you often have to circle and park several blocks away. Most staff members are forthcoming, but only after they're pried a little for information. They do hold regular care conferences for the residents, but are not necessarily forthcoming with information outside of that. The place itself is clean"”and offers physical therapy inhouse. Although the hallways give the place a rather institutional feel, the rooms look much like homey bedrooms. Residents are encouraged to decorate them to add their own personal touches. There is an RN on staff 24/7, but at times, it doesn't seem like an adequate number of staff members to provide good care and safety. The food is average"”and lacks options for those who request them. And there are activities offered, especially for the rehabilitation patients, but not much to engage the skilled nursing residents beyond occasional music therapy. One of my residents was deep into Alzheimer's and she lived in terror. The staff was responsive, at least after prompting by a concerned family member. Another younger resident was treated well"”given Internet access and a cellphone, but again, there was an outside advocate involved in requesting them. This might not be a good fit for someone who needs 24-hour supervision, such as behavioral problems, since the staff ratio seems somewhat lacking. Manorcare accepts Medi-Cal and Medicare. Otherwise, the cost is average for the area"”about $6,000 to $8,00 monthly.
Read full reviewVisitor
Sep 17, 2011
Location
1150 Tilton Dr, Sunnyvale, CA 94087

























