The Win Post-Acute

My first time visiting my grandfather and this place was amazing. The place was very clean and bright. The room he stayed in was huge and had a big window. The patio was really peaceful to sit outside. I want to say thank you to Virginia P. at the front desk. She was so helpful. Anytime I had any questions she solved them very quickly. She was so sweet.

Great staff. The nursing staff were very attentive and caring with my mother while there. Very thankful for her time there.

Great environment for your beloved ones . Every staff on the clock is always nice and attentive to all patients . Great food and care as well

This facility has some of the nicest people working there! They are always ready to help and always with a smile. Everyone we spoke to was approachable and ready to help. I would recommend this facility to anyone that needs their services. My mother in law was here for a couple weeks and she was always tended to in a caring and timely manner.

I've been a patient here since December 2025, and my experience has been very positive. I stayed at another facility before and it was not a good experience; it felt depressing and the staff lacked warmth. This place is completely different. The staff here are kind, patient, and always greet you with a smile. The nursing team is wonderful; very caring, attentive, and accommodating. I really enjoyed the activities, and the recreation director is great. Therapy staff were also very encouraging and helped keep me motivated. I also appreciate how responsive the team is, when I asked for a fan, maintenance brought one right away. Overall, this facility has been a great experience for me, and I truly appreciate the care and kindness shown by everyone here.

My dad was at Mission Skilled Nursing Home. Everyone that worked there was just very kind and very attentive to him. He felt really like he was cared for by the staff. With cleanliness, it was decent. With COVID going on, they made the best out of the situation. It could have done better, but I think it was OK. With regards to care, he was cared for really well. Everybody worked really hard. They really were attentive. He was able to get what he needed. With regards to meals, it sounds like my dad was getting what he needed. It was covered by his Medicare. They need to improve on better communication and maybe a little bit more staffing, but that has to do with COVID.

My mother has been there for five months now. The best part is the nursing staff seems to really care about the patients. The real problem is with the front office. My mother has a social worker who manages things but doesn't know how to return phone calls. I heard that my mother needed to go to O'Connor for a quick procedure. I made multiple phone calls to find out what happened but no return call. When I called the main number to see if anyone could give me some info, I was promised that I would hear from someone by the end of the day. That you was a week ago and no response. This happened into the second month and I had to mention things like lawsuits. That did get their attention for a while but now we are back to no communication. I live in another state and fly down once a month to check on my mother so getting some basic communication is important to me. Unfortunately I have to find someone in a administration position to get answers which means less time with my mother when I am there.

My husband was in Mission Skilled Nursing twice, and he passed away in June. It was very crowded. It was clean. The staff was great. The doctors and the nurses were great. It was just. The food was OK.

I was required to volunteer in this nursing facility for community-based learning at my university (Santa Clara University). I visited with residents every Friday afternoon to socialize with them and help complete afternoon activities; these mostly consisted of arts-and-crafts-type things, like making Valentine's Day cards and decorating pillows. The residents were mostly very nice and seemed content and satisfied with their services. I also helped serve afternoon snacks and participated in trivia games with residents. Every staff member I met with was kind and patient, and seemed to generally care about the residents. The facility itself was fairly nice, modest in decor, but seemed to contain all necessary amenities to make residents feel comfortable and at home. There were a large number of nurses always milling around; no one resident ever seemed to be left without care. Overall, it was a good experience for me and was in a prime location to either walk or bike from my school, which was important in my enjoyment of working there.