Tiburon Hills Care Center

Reviews and listings

What families and listing sites say.

Reviews

• Google1/5

  The people that work there are wonderful and do the best they can with what they are given. The Physical therapist are great! Pulled my mom after 2 weeks. The place is run down, dirty, dark and gloomy. You have to share bathroom with other patients. The food is inedible and we found ants on her tray on multiple occasions. For what they charge per month I expected much more. Do not send your loved ones to this facility.

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  Sep 7, 2026

• Google5/5

  Thank you for taking such good care of our brother Lorenz. We were touched by your staff's kindness and professionalism.

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  Jul 18, 2026

• Google5/5

  Tiburon Hills has been a gem. We have been able to stabilize clients with dementia with their outstanding care model. Amy Page is outstanding and provides personal attention to each person, as does her entire staff.

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  Jun 29, 2026

• Google5/5

  We recently toured Tiburon Hills Care Center and were incredibly impressed from the moment we walked through the doors. Amy, the Director, was welcoming, knowledgeable, and took the time to share the history of the community while answering all of our questions with genuine care and professionalism. After learning about the services and meeting the team, we felt completely confident choosing Tiburon Hills for my uncle's rehabilitation. The Physical Therapy Department, led by Dr. Duro, has been nothing short of outstanding. Their expertise, encouragement, and personalized approach have made a tremendous difference in his recovery. If you're looking for exceptional rehabilitation services in Marin County with a team that truly cares, we highly recommend Tiburon Hills Care Center.

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  Jun 24, 2026

• Google5/5

  Our family cannot say enough wonderful things about the care our mother has received at Tiburon Hills Care Center. From day one, we were treated with kindness, respect, and genuine compassion. A special thank you goes to Nurse Laysha, Nurse Lala, and Nurse Roz, who consistently go above and beyond. Their professionalism, clinical expertise, and calming presence make a difficult time so much easier. They always take the time to answer questions, provide reassurance, and make every resident feel seen and valued. We also want to recognize CNAs Jayson, Bruno, and Erika. They are truly the heart of the community. Their smiles, patience, and willingness to help never go unnoticed. Whether it's assisting with daily needs, sharing a laugh, or simply offering words of encouragement, they treat every resident like family. You can genuinely tell they love what they do. It takes a special group of people to create an environment where residents feel safe, supported, and cared for, and Tiburon Hills has built exactly that. We are incredibly grateful for the exceptional team and would highly recommend Tiburon Hills Care Center to anyone looking for compassionate, high-quality skilled nursing and rehabilitation services in Marin County.

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  Jun 23, 2026

• Google5/5

  Tiburon Hills Care Center opened its arms to my family when my 93 year old mom was ready to go on hospice and needed the best skilled nursing care possible. Amy Page coordinated seamlessly with hospice to get my mom immediately situated in a sweet and cozy private room with a peaceful view, and made sure to answer all of our questions, reassuring us each step of the way that Mom would be made comfortable and be well cared for 24/7. Because Tiburon Hills is private pay, we never had to worry about insurance denials, and their policy of reimbursing us for time that is not used was a huge plus. The entire staff, including nursing, housekeeping, kitchen, and especially miracle workers, Alica and Stephanie, could not have been any kinder or more supportive during what was an enormously challenging time of saying goodbye. Amy was always there for any concern, or just to offer a hug when needed. Meals were wonderful, and the family-like atmosphere even included free guest meals upon request so that we didn’t have to leave my mom’s side. I am beyond grateful for Tiburon Hills, and I hope it is always there to serve Marin County.

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  Jun 17, 2026

• Google5/5

  Our family was lucky to hear about Tiburon Hills Care Center from an affiliated rehabilitation facility when it became obvious that what our mother needed in the final weeks of her life was not rehabilitation, but top-notch hospice care in a quiet, restful setting. She was assigned a private room with a view of rolling hills and a flock of wild turkeys and the occasional deer that roamed the grounds. All of the nursing and medical staff who attended Mom were clearly well trained and treated her in a dignified and compassionate manner. The staff were happy to accommodate our mother's wish to spend her last days surrounded by family, making her own choices of whether to participate in scheduled social activities. She enjoyed the food and when she or family members asked for little extras from the kitchen, the answer was always yes. We were all made to feel completely welcome and comfortable during Mom's stay, and at the end of her life the staff offered us lots of kind support. I strongly recommend Tiburon Hills to anyone seeking expert and humane care in a setting as beautiful as anything Marin County has to offer.

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  Jun 17, 2026

• Google5/5

  My grandmother recently stayed at Tiburon Hills Care Center, and our family had a very positive experience. The staff were so kind, caring, and attentive. They took the time to answer our questions, keep us informed, and make my grandmother feel comfortable and supported. The facility was clean, well maintained, and welcoming, which gave us peace of mind during her stay. We were impressed by the professionalism of the team and the level of care provided. Thank you to everyone at Tiburon Hills Care Center for helping make a difficult time much easier for our family.

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  Jun 17, 2026

• Caring.com4/5

  This is a fine facility where all staff are diligent in addressing needs that residents and families express. The individual staff members are caring and friendly; many visit with the residents even when not assigned to them. Something so nice to see is how the staff work together and like one another. This is a morale boost that transfers to the residents and creates a pleasant atmosphere. Generally, people are happy and like being there. Staff turnover is low. The facility is in a lovely location, quiet, clean, odor-free, has interesting events, and family are often included and welcomed. Because the residents are vulnerable related to functional and cognitive limitations, belongings that disappear and deprecating comments are difficult to account for. However, administration is small (director and owner) and always readily available at the front desk. All issues are easily discussed, as they are both warm and friendly and eager to provide high quality care. More specifically, we have been satisfied when we present inconsistencies in care or neglected requests or recommendations for improvements (e.g., smelly bathroom) or billing questions. The director and owner have not been defensive and rapidly provided solutions, often checking on our responses over time. The professional staff have phoned regularly to apprise us of needs or changes including physical, cognitive, medications or behavioral issues. They are always calm, polite, caring, and patient. They are kind and patient with the residents. At times we have been frustrated with the nursing director because he is excessively talkative and easily distracted, and it is difficult to determine whether he is listening or understands what is said. He is more concerned with regulatory issues than individualizing care; we have had to acquire higher authority to work with him to undo inappropriate interventions (based on a regulation he had recently read). We need to watch carefully for follow-through because he is easily distracted, particularly when discussing our resident's care. Overall, this is a nearly excellent facility and we feel fortunate to have our family member be a resident there.

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  Family member

  Dec 13, 2012

• Caring.com5/5

  It is a small facility, family owned and run, with a good and caring staff. They are very friendly to residents and guests alike. They have different activities to help stimulate the residents' minds and the physical therapists make sure the residents get the exercise and other attention they need.

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  Family member

  Aug 10, 2011