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Key information
Valley Pointe Nursing & Rehabilitation Center is a 50-bed nursing home in Castro Valley, part of Pacs Group. Medicare rates it 5 out of 5 stars overall, the highest rating, with 4 for health inspections, 3 for staffing and 5 for quality of care.
Care on offer includes a hospice program and speech pathology. It is certified by Medicare and Medi-Cal, and has been since 1977. The nearest hospital, Eden Medical Center, which has an emergency room, is 0.2 miles away.
Inspectors have visited 25 times since November 2023, most recently on August 28, 2026. Federal inspectors cited 50 deficiencies in that time (1 actual harm, 46 potential for harm and 3 minor or administrative). Regulators looked into 14 complaints in that time (3 substantiated, 2 unsubstantiated and 9 without a recorded outcome). Medicare imposed 1 penalty totalling $10,033 in that time (1 civil money penalty).
From April to June 2026, each resident received 4.32 hours of nursing care a day on average, 0.61 of them from registered nurses.
Rating and inspection report
Official rating
- Medicare health inspections4/5 · Above average
- Medicare quality measures (long stay)5/5 · Much above average
- Medicare quality measures5/5 · Much above average
- Medicare quality measures (short stay)3/5 · Average
- Medicare staffing3/5 · Average
- State inspections3 serious citations in 3 years
Care & pricing
Care available
- Licensed capacity
- 50 beds
- State license
- CA 020000016 · Active
Pricing
- Average daily charge (Medicare cost report): $978 per dayNursing home
Payment types accepted
Daily life
Details
Facilities
- Garden
- Parking Lot
- For-profit ownership (limited liability company)
- State-licensed skilled nursing facility (California CDPH)
Services
- Audiology
- Hospice program
- Licensed nurse on site 24/
7 - Medication administration by staff
- Physical, occupational or speech therapy
- Resident council
Dining
- Guest Meals
Safety and security
- Automatic sprinklers throughout the building
- Gated Facility
Policies
- Accepts Medicaid (Medi-Cal)
- Accepts Medicare
Languages spoken on site
- English spoken
Come and see for yourself
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Reviews and listings
What families and listing sites say.
Ratings on other sites
- 3/5
- 4.3/5
Reviews
- Google5/5
I can’t say enough good things about Valley Pointe Nursing & Rehabilitation Center. The facility is well run and it’s clear that the team truly cares about their patients. From the administration to the caregiving staff, everyone works hard and treats residents with compassion and professionalism. I was very impressed with the care and overall atmosphere.
Read full reviewJan 28, 2026
- Google4/5
I'm vegetarian and lactose intolerant. The kitchen including their dietician do not seem to understand what vegetarianism is, they actually suggested that I can be given leafy salad as a meal. Hope they'll learn to understand about balanced plant based diet and stop giving me regular milk. Also, staff in the evening need to honor the quiet time for residents to rest instead of socializing throughout the night. Sounds do travel and it's very difficult to fall asleep even with the doors closed. Nevertheless, the staff are professional, attentive and friendly.
Read full reviewOct 14, 2024
- Google5/5
Valley Pointe is a wonderful facility! The staff are very hardworking and kind and the environment that they create is very welcoming. The facility itself is clean and the staff work very hard to be supportive to the patients in any way that they can, whether its through care, therapy or activities.
Read full reviewMay 24, 2024
- Google5/5
Valley Pointe Rehabilitation Center exceeded all my expectations! The staff is incredibly caring and knowledgeable, providing top-notch care in a warm and welcoming environment. From the comfortable facility to the personalized treatment plans, I felt that my father was supported every step of the way on his road to recovery. Highly recommend! Along with this, I want to give a special shout-out to Antisha who coordinated my fathers care and stay. She made the process so quick and easy. She was always accessible and had an open line of communication. I could not be happier! Thank you!
Read full reviewMay 2, 2024
- Google5/5
My mom has been at Valley Pointe for almost a month after suffering a severe stroke. I specifically chose this facility, even though my mom previously lived in San Francisco, because of its five star rating from Medicare. During our time here, my mom has been treated like family. She has received excellent care from the nurses, nursing assistants, and therapy staff. I have particularly appreciated the help and expertise of the Social Services Director, Joanne. Joanne has gone above and beyond to help me navigate the incredibly challenging and frustrating insurance maze. She has made very helpful recommendations that I would never have known about if she hadn't helped me. She is very knowledgeable and compassionate, exactly the type of person that you want working in a position like this. I have also worked in healthcare and in social services, and unfortunately often there are people working in these positions who lack the compassion that is needed to deal with families going through incredibly difficult times. She has helped me through every step of this process, and I am so grateful for her and for all of the staff at Valley Pointe.
Read full reviewJan 1, 2024
- Google5/5
I want to express my gratitude towards VP nursing home for providing excellent care to my 93-year-old father who was recently transferred from the hospital. My father has been admitted to VP before, and he was very happy to be back in the clean environment with friendly medical staff. The nutritious food and daily enriching activities have also made a significant difference in his recovery process. I appreciate the dedication and hard work of the Case Manager Rocio and her team, especially nurse May and physical therapist Kenny, who provided exceptional care to my father. Their professionalism, friendliness, and fluency in Chinese have made my dad feel like he is at home here. Overall, I am very satisfied with the care and services provided by VP nursing home, and I would highly recommend it to anyone in need of quality care for their loved ones.
Read full reviewApr 13, 2023
- Google5/5
Valley Pointe Nursing Home was incredibly kind and supportive of my family while we had a family member in their care. Staff was generous with their time and support; when we needed to consider longer term accommodations, staff were extremely helpful and shared options and helped us determine next steps. When my father's health worsened staff ensured we could be present the whole time and supported our family as we grieved. Families in need of long term care are already stressed and worried and Valley Pointe helps shoulder that burden through a difficult time. We are really grateful for the care my father received there and for the support of all the staff at Valley Pointe.
Read full reviewJun 8, 2022
- Google5/5
My dad is 92 years old and he stays here about two-week, he loves everything here. The facility is very clean and no bad smell, the gardens are beautiful. The entire staffs, nurses and social workers are very helpful, friendly, respectful, kind, thoughtful, dependable, and compassionate to my dad. Any questions my dad had were quickly and thoroughly answered. Especially, the Director, Rocio is very professional and exceptional, she is a great leader and always goes above and beyond to deliver the very best service. The staffs give excellent care along with excellent therapy. The most important thing is their staff could speak Chinese, so my dad could communicate with them independently. The food is excellent with wide selection. My dad feels that Valley Pointe Nursing & Rehabilitation Center is not just a place that he lives; it is a place that he feels like home.
Read full reviewOct 2, 2021
- Caring.com3/5
Friend or relative of resident
This facility provides full assistance for residents 24hrs a day for a resident that is mobile or immobile. My Grandfather stayed here and the overall care was fair. The daytime staff was friendly and attentive while the night staff lacked responsiveness to the residents needs at times. The daytime staff encouraged the residents to get dressed daily and to participate in the activities in the cafeteria. Meals were fair and could have been better in flavor. Having family members present was always helpful since staff was always short handed; such as if a resident needed help eating meals the staff rushed through it. This facility was chosen mainly since there were 50 beds total and the resident to staff ratio was better than others. All in all the facility served its purpose.
Read full reviewApr 27, 2011
Location
20090 Stanton Avenue, Castro Valley, CA 94546